An ITIL Certification interview may have a different set of questions for each person; therefore, it is always important to prepare well and maintain mental stability.
The ITIL (IT Infrastructure Library) framework was created to standardize all processes connected to IT service management, including selection, planning, creation, delivery, support, and analysis.
The ITIL international framework was developed to help enhance customer experience.
ITIL is a collection of guidelines that describes a framework to practice for delivering IT services.
ITIL stands for Information Technology Infrastructure Library. It is a set of frameworks for IT services that helps align it with the requirements of a business.
ITIL 4 is one of the most upgraded versions as compared to other frameworks.
ITIL formerly known as Information Technology Infrastructure Library is a complete set of IT service management practices.