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ITIL 4, launched on 28 February 2019, is the globally accepted approach for advanced IT service management. Introduced by AXELOS, ITIL has numerous features and functionalities that help the individuals and organizations to use IT services for business change, growth and transformation. ITIL 4, the latest version of Information Technology Infrastructure Library (ITIL), provides a practical and flexible framework to support the organizations to embark their journey towards the new horizons of digital transformation.

What are the Key Features of ITIL 4? Why do I Need ITIL 4 Foundation Course?

  • Manages the business risks for services
  • Minimizes services disruption
  • Quantifies & demonstrates the values of services that you provide
  • Enables your customers to use the services when & where required
  • Supports business changes as per customer needs
  • Ensures stability and creates low-risk environment
  • Ensures that service quality matches with customer expectations
  • Develops positive relationships with customers
  • Forecasts, responds and influences the demand for services in cost effective manner

What will I Learn from ITIL 4 Foundation Training?

ITIL 4 Foundation certification course is an entry level certification that offers general awareness of key elements, terminology and concepts used in ITIL service lifecycle. The ITIL 4 certification brings you knowledge and expertise for implementing the latest practices for continuous improvement, service management, service lifecycle, IT-enabled services, business decisions, optimizing customer expectations etc.

Am I a Good Candidate for ITIL 4 Foundation? Is ITIL 4 Foundation for me?

ITIL 4 Foundation certification updates the knowledge and expertise of ITIL 3 certified professionals. If you are engaged with any role of Business Manager, Business Process Owner, ITSM Manager, IT Project Manager, Database Administrator or IT Architect, ITIL 4 Foundation is a promising career booster for you.

How Can I Get ITIL 4 Foundation Certification? 

The accredited training partners of AXELOS provide 2-3 days virtual instructor led training. Once you complete the training, you have to book your exam at AXELOS. The online exam of one hour duration has 40 questions. You need 26 marks out of total 40 marks to pass and get ITIL 4 credential.

How Much Beneficial is ITIL 4 Foundation Exam for My Career?

More organizations worldwide are realizing the additional abilities of ITIL certified professionals.  The ever growing demand for ITIL professionals in IT service industry provides unlimited opportunities to build your career. The ITIL 4 Foundation certification will support you perform with additional responsibilities in an IT service environment that makes you a valuable asset for the organization.  

Take Away:

ITIL 4 Foundation certification is the 1st step towards ITIL journey; advance your career with next level certifications - Practitioner level, Intermediate Level, Expert Level and Master Level.