CXD-105 Citrix Virtual Apps and Desktops 7.X Help Desk Support training course helps the students to use Citrix Director to develop an interface with user sessions to solve issues or escalate the same to the administration team. Those seeking our course learn fundamentals about desktop technology and Citrix Virtual Apps and gain in-depth knowledge on interaction with its components. With our instructor-led training course, you could learn to solve and escalate every end-user issue without any problem. Aspirants who undergo this training can appear in exams and certification for the CXD-105 Citrix Virtual Apps course.
CXD-105 Citrix course aims at enabling the professionals to provide support and assistance for the end-users in connecting to Citrix Virtual Apps and Desktop through the Citrix Receiver. Highlights are given on the usage of Citrix Director to collect essential data and develop interaction during user sessions. Further course objectives include the methodology for approaching user-related issues for minimizing the time for resolution, better grasping on Citrix Virtual Apps and Desktop solutions along with the role of components. The course is subjective to IT professionals familiar with Citrix Virtual Apps in on-premise work culture and deploying the desktop workload to Microsoft Azure.
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The training is designed for IT professionals holding a very good experience and are quite familiar with Citrix Desktops 7.x and Virtual applications. The target audience for this course are IT help desk representatives working on XenDesktop 7.x users and XenApp.