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20347: Enabling and Managing Office 365 Certification Course – An Overview

Enabling and Managing Office 365 is a five days certification training course designed to serve the everyday needs of IT professionals engaged in planning, evaluating, deploying, and operating the Microsoft Office 365 services. The learned skills after the 20347: Enabling and Managing Office 365 course training improve your capabilities to set up an Office 365.

Microsoft Office 365 is the next generation collaboration platform designed to provide a comprehensive email system with integrated features like web access, calendaring, campus contacts directory, support for mobile devices, 5 terabytes for document storage and 50 gigabytes for email storage.

Learning Scope of Enabling and Managing Office 365 Course Training:

  • Plan & configure client connectivity to Office 365 and Microsoft SharePoint Online
  • Manage Office 365 groups, users, licenses and delegated administration
  • Implementing Office 365 ProPlus deployment
  • Managing Microsoft Exchange online permissions and recipients
  • Office 365 deployment, configuration and troubleshooting
  • Configuring the Microsoft Teams and Skype for the Business
  • Integrating integration Office 365 and Microsoft Azure Information Protection

Target Audience for Enabling and Managing Office 365 Certification Exam: 

  • IT professionals responsible for configuring and managing Office 365 environment
  • Students & professionals interested to have expertise in on-premises technologies like DNS & AD DS
  • Professionals aspiring to take ‘70-346: Managing Office 365 Identities and Requirements’ and ‘70-347: Enabling Office 365 Services’ certifications the become MCSA

Growth Prospects after getting ‘Enabling and Managing Office 365’ Certification:

  • ‘Enabling and Managing Office 365’ certification delivers insights to integrate ‘Office 365’ with the existing infrastructure and to migrating your data.
  • It helps your users to adopt new applications.
  • The focus on identity integration, compliance and security is intensifying; ‘Office 365’ gives you all the required capabilities.
  • Microsoft Office 365 provides the multiple tools that you need to improve collaboration and communication within organization.  
  • Almost 73% of End Users in the US accept for using at least one version of Office 365.
  • The average Office 365 administrator salary in the United States is around USD 95,100.

20347: Enabling and Managing Office 365 Certification Course Syllabus

Module 1: Planning & provisioning Office 365


  • Overview of Office 365
  • Provisioning an Office 365 tenant
  • Planning a pilot deployment


Provisioning Office 365

Module 2: Managing Office 365 users & groups


  • Managing user accounts, licenses, passwords, authentication, security groups
  • Managing Office 365 users and groups with Windows PowerShell
  • Configuring administrative access


Managing Office 365 users, passwords, groups and administration

Module 3: Configuring client connectivity to Microsoft Office 365


  • Planning and configuring connectivity for Office 365 clients


Configuring client connectivity to Office 365 by running connectivity analyzer tools & apps

Module 4: Planning and configuring directory synchronization


  • Planning, preparing and implementing directory synchronization by using Azure AD Connect
  • Managing Office 365 identities with directory synchronization


Preparing, configuring and managing for directory synchronization

Module 5: Planning and deploying Office 365 ProPlus

  • Planning, managing and centralized deployment of Office 365 ProPlus
  • Office Telemetry and reporting


User-driven Office 365 ProPlus installations

Module 6: Planning and managing Exchange Online recipients and permissions


  • Overview of Exchange Online & Managing Exchange Online recipients
  • Planning and configuring Exchange Online permissions


Managing and Configuring Exchange Online recipients, permissions and role-based access control

Module 7: Planning and configuring Exchange Online services


  • Planning and configuring email flow, email protection and client access policies in Office 365
  • Migrating to Exchange Online


Configuring email protection, client policies and message transport settings

Module 8: Planning & deploying Skype for Business Online and Microsoft


  • Planning & configuring Skype for Business Online service settings, users and client connectivity
  • Planning voice integration and configuring Microsoft Teams


Configuring Skype for Business Online n Microsoft Teams

Module 9: Planning and configuring SharePoint Online


Configuring SharePoint Online services, online site collections & external user sharing


Configuring SharePoint Online

Module 10: Planning and configuring an Office 365 collaboration solution


Planning and managing Yammer Enterprise, OneDrive for Business, Office 365 groups


Planning & configuring Office 365 collaboration solution

Module 11: Planning and configuring Office 365 security & compliance


Compliance features in Office 365; Azure Information Protection in Office 365


Configuring Rights Management & compliance

Module 12: Monitoring and troubleshooting Microsoft Office 365


Troubleshooting and monitor Office 365 service health


Monitoring & troubleshooting Office 365

Module 13: Planning and configuring identify federation


  • Understanding identity federation; AD FS deployment for identity federation
  • Planning & implementing hybrid solutions


Planning & configuring identity federation

Prerequisite for Enabling and Managing Office 365 Certification

The eligible students must have:

  • Minimum one year’s experience in working with AD DS.
  • Minimum one year’s experience in working with name resolution including DNS
  • Hands on experience of working with public key infrastructure (PKI) certificates and Windows PowerShell
  • Experience of working with Lync Server 2013 or Skype for Business Server 2015, Exchange Server 2013 or late, and SharePoint Server 2013 or later
  • Two years’ experience in administering the Windows Server operating system

FAQS for ‘20347: Enabling and Managing Office 365 Certification’ Exam

Q: What are the Office 365 plans for home?

Office 365 Home, Office 365 Personal and Office Home & Student 2019 are three plans available for individuals having home office or small business set-ups. Selection can be made on the basis of numbers of users and devices to be used.

Q: What are the apps included in Office 365 Home?

The apps like Word, Microsoft Excel, Microsoft PowerPoint, Outlook, Microsoft Publisher and Access are integrated with Office 365 Home.

Q: Will ‘20347: Enabling and Managing Office 365’ certification course support my career goals?

Microsoft Learning monitors the global trends and keepa on revising the exam and certification requirements. ‘20347: Enabling and Managing Office 365’ certification course is designed to help you keep pace with the latest changes in technology and global business needs with update supports.

Q: How long does ‘Enabling and Managing Office 365’ last?

Microsoft certifications no longer expire; and, so is the ‘20347: Enabling and Managing Office 365’.

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