• 18756 Stone Oak Park Way, Suite200, San Antonio TX 78258 USA
  • 100 Queen St W, Brampton, ON L6X 1A4, Canada
  • +1-800-961-0337
For more details, please call us on +1800-961-0337 or email us on info@microteklearning.com

Firewall 9: Troubleshooting

In this course, you will learn how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. You will develop in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. In a hands-on environment, you will also troubleshoot common problems related to the configuration and operation of the security features of the Palo Alto Networks PAN-OS operating system. 

What you Learn:

  • Investigate networking issues using advanced firewall tools including the CLI

  • Analyze advanced logs to resolve various real-life scenarios

  • Solve advanced routing scenario challenges

  • Follow proven troubleshooting methodologies specific to individual features


  • Security Engineers

  • Security Administrators

  • Security Operations Specialists

  • Security Analysts

  • Network Engineers

  • Support Staff

Module 1: Tools and Resources
Module 2: CLI Primer
Module 3: Flow Logic
Module 4: Packet Captures
Module 5: Flow Basic 
Module 6: System Services
Module 7: Host-Inbound Traffic
Module 8: Transit Traffic
Module 9: SSL Decryption
Module 10: User-ID
Module 11: GlobalProtect
Module 12: Escalation and RMAs

Students must complete the Firewall 8.1 Essentials: Configuration and Management course and have an understanding of network concepts, including routing, switching, and IP addressing. They also will need in-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering.

  • Palo Alto Networks: Firewall 8.1: Essentials – Configuration and Management
  • Cybersecurity Foundations

Are you being sponsored by your employer to take this class?
Contact No.
  • *I authorize Microtek Learning to contact me via Phone/Email