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Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

Course Objectives

After finishing this course, the student will have the capacity to meet these general targets:

  • Depict the part of Cisco Unified Communications Manager in a Cisco Collaboration Solution, including its capacities, engineering, arrangement, and excess choices, and how to convey endpoints, clients, and Cisco IP Phone Services.

  • Portray the capacities and the reason for a dial design and discloses how to execute on-bunch calling.

  • Depict how to design MGCP, H.323, and SIP passages. The module additionally portrays how to make a dial arrange for that backings inbound and outbound off-group calling for numbers and URIs.

  • Portray the kinds of media assets that Cisco Unified Communications Manager underpins, how to arrange Cisco Unified Communications Manager server programming based media assets, and how to actualize Cisco equipment based media assets.

  • Depict how to execute sound and video conferencing gadgets that can be utilized with Cisco Unified Communications Manager, worked in Cisco Unified Communications Manager programming sound scaffold, Cisco lOS-based sound and video meeting extensions, and Cisco TelePresence conferencing items including Cisco TelePresence MSE 8000, Cisco TelePresence Server, Cisco TelePresence MCU, and Cisco TelePresence Conductor.

  • Furnish a prologue to QoS with accentuation on the QoS parts, frequently alluded to as the QoS toolbox, that are utilized to give administrations to different business applications.

Module 1: Cisco Unified Communications Manager Introduction

    • Lesson 1: Describing the Role of Cisco Unified Communications Manager, Its Architecture, and Its Deployment and Redundancy Options
      • Overview of the Cisco Collaboration Solution
      • Cisco Unified Communications Manager Functions
      • Cisco Unified Communications Manager Architecture
      • Cisco Unified Communications Manager Models
      • Cisco Unified Communications Manager Redundancy

 

    • Lesson 2: Performing Initial Cisco Unified Communications Manager Configuration
      • Cisco Unified Communications Manager Servers
      • Cisco Unified Communications Manager Services
      • Cisco Unified Communications Manager Groups
      • Cisco Unified Communications Manager Configuration Elements: Enterprise Parameters
      • Cisco Unified Communications Manager Configuration Elements: Service Parameters
      • Cisco Unified Communications Manager Configuration Elements: Device Settings

 

    • Lesson 3: Deploying Endpoints and Users
      • Comparison of Endpoints Supported by Cisco Unified Communications Manager
      • Endpoint Configuration Elements
      • Cisco Unified Communications Manager User Accounts
      • Types of LDAP Integration: Synchronization
      • Types of LDAP Integration: Authentication
      • LDAP Integration Features: Attribute Mapping
      • LDAP Integration Feature: Filters

 

  • Lesson 4: Deploying IP Phone Services
    • Overview of Cisco IP Phone Services
    • Cisco IP Phone Services: Deployment Options

Module 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling

    • Lesson 1: Describing Dial Plan Components
      • Dial Plan Overview
      • Dial Plan Components and Their Functions
      • Comparison of Dial Plan Configuration Elements

 

    • Lesson 2: Implementing Endpoint Addressing and Call Routing
      • Endpoint Addressing
      • Cisco Unified Communications Manager Call Routing Overview
      • Cisco Unified Communications Call-Routing Logic
      • Addressing Methods and Digit Analysis
      • Variable-Length Patterns, Overlapping Patterns, and Urgent Priority

 

    • Lesson 3: Implementing Calling Privileges
      • Calling Privileges Overview
      • Calling-Privileges Configuration Elements
      • Partitions and CSSs
      • Partition and CSS Considerations
      • Partition and CSS Configuration

 

  • Lesson 4: Implementing Call Coverage in Cisco Unified Communications Manager
    • Call Coverage Overview
    • Call Hunting
    • Call Hunting Scenarios
    • Call Queuing
    • Call Hunting and Call Queuing Configuration

Module 3: Implementation of Single-Site Off-Cluster Calling

    • Lesson 1: Analyzing Single-Site Off-Cluster Calling Requirements
      • PSTN Access Methods
      • TDM Gateway vs. Cisco UBE
      • TDM Gateway Comparison
      • Audio and Video Codec Selection
      • PSTN Numbering Plans

 

    • Lesson 2: Implementing PSTN Access Using MGCP Gateways
      • MGCP Gateway Implementation Overview
      • MGCP Gateway Support in Cisco Unified Communications Manager
      • MGCP Gateway Implementation Considerations
      • Implement an MGCP Gateway in Cisco Unified Communications Manager
      • Integrate Cisco IOS MGCP Gateways with Cisco Unified Communications Manager
      • Configure Cisco IOS MGCP Gateway Fractional PRIs
      • Path Selection in Cisco Unified Communications Manager
      • Route Groups in Cisco Unified Communications Manager
      • Route Lists in Cisco Unified Communications Manager
      • Digit Manipulation Requirements with Multiple Paths
      • Digit Manipulation Configuration Elements in Cisco Unified Communications Manager
      • PSTN Access Digit Manipulation Example

 

    • Lesson 3: Describing Cisco IOS H.323 and SIP Gateways
      • H.323 and SIP Gateway Overview
      • Dial Peer Overview
      • Inbound Dial Peer Selection
      • Discovery 1: Exploring Cisco IOS Gateway Functions
      • Outbound Dial Peer Selection
      • Discovery 2: Exploring Cisco IOS Gateway Functions
      • Digit Manipulation Features
      • Codec Configuration
      • COR Configuration

 

    • Lesson 4: Implementing PSTN Access Using H.323 Gateways
      • H.323 PSTN Gateway Configuration in Cisco Unified Communications Manager Deployments
      • Dial Plan Design and Documentation

 

    • Lesson 5: Describing the Cisco Unified Border Element
      • Cisco Unified Border Element Overview
      • Protocol Interworking on the Cisco Unified Border Element
      • Media Flows on the Cisco Unified Border Element
      • Codec Negotiation on the Cisco Unified Border Element

 

    • Lesson 6: Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk
      • PSTN SIP Access Overview
      • Configuration Requirements in Cisco Unified Communications Manager
      • Configuration Requirements for the Cisco Unified Border Element

 

    • Lesson 7: Using Cisco Unified Border Element for URI Dialing
      • Cisco Unified Border Element URI Dialing Overview
      • Cisco Unified Communications Manager URI Dialing Configuration Requirements
      • Cisco Unified Border Element URI Dialing Configuration Requirements

 

  • Lesson 8: Describing Dial Plan Interworking
    • Dial Plan Interworking Characteristics
    • Dial Plan Interworking Support

Module 4: Media Resources

    • Lesson 1: Describing Media Resources in Cisco Unified Communications Manager
      • Media Resources Overview
      • Audio Conferences
      • Video Conferences
      • Transcoders
      • Media Termination Points
      • Annunciators
      • Music on Hold
      • Video on Hold
      • Trusted Relay Points

 

    • Lesson 2: Implementing Annunciators and MOH
      • MOH Support in Cisco Unified Communications Manager
      • Unicast and Multicast MOH Characteristics
      • MOH Audio Source Selection
      • MOH Configuration
      • Annunciator Support in Cisco Unified Communications Manager
      • Annunciator Configuration Procedure
      • Media Resource Access Control Overview
      • Conference Bridge Selection
      • Media Resource Access Control Configuration

 

  • Lesson 3: Implementing MTPs
    • MTP Types and Functions
    • MTP Requirements for SIP Trunks
    • MTP Requirements for H.323
    • MTP Configuration Procedure

Module 5: Audio and Video Conferencing

    • Lesson 1: Describing Conferencing Devices and Their Functions
      • Devices That Support Audio or Video Conferencing
      • Comparison of Audio Conference Bridges
      • Comparison of Video Conference Bridges
      • Conference Bridge Integration Options in Cisco Unified Communications Manager

 

    • Lesson 2: Implementing Conference Bridges
      • Cisco Unified Communications Manager Software Audio Conference Bridge
      • Cisco IOS-based Conference Bridges
      • Cisco Unified Communications Manager- and Cisco IOS-based Conference Bridge Configuration

 

    • Lesson 3: Describing Cisco TelePresence MSE 8000
      • Cisco TelePresence MSE 8000 Overview
      • Cisco TelePresence MSE 8000 Feature Blades
      • Cisco TelePresence MSE 8000 Capabilities
      • Cisco TelePresence MSE 8000 Feature Blade Configuration

 

    • Lesson 4: Implementing Cisco TelePresence Server
      • Cisco TelePresence Server Overview
      • Integration of Cisco TelePresence Server and Cisco Unified Communications Manager
      • Configuration Example of Cisco TelePresence Server Integration

 

  • Lesson 5: Implementing Cisco TelePresence Conductor
    • Cisco TelePresence Conductor Characteristics
    • Options for Integrating Cisco TelePresence Conferencing Resources
    • Integration of Cisco TelePresence Conductor and Cisco Unified Communications Manager

Module 6: Quality of Service

    • Lesson 1: Analyzing Quality of Service Requirements
      • Issues in Packet-Switching Networks
      • Solutions to Packet-Switching Network Issues
      • Bandwidth Calculations
      • Bandwidth Calculations for Layer 2 Overhead
      • Bandwidth Calculations for Video Calls

 

    • Lesson 2: Describing QoS Components and their Functions
      • Three Models of QoS: Best-Effort
      • Three Models of QoS: IntServ
      • Resource Reservation Protocol
      • Three Models of QoS: DiffServ
      • Differentiated Services Code Point
      • Overview of QoS Components
      • Classification
      • Marking
      • Mapping Classes and Markings
      • Congestion Management
      • Congestion Avoidance
      • Policing
      • Shaping
      • Link Efficiency Methods: Compression
      • Link Efficiency Methods: LFI

 

    • Lesson 3: Implementing Marking
      • Marking Methods
      • Class-Based Markings
      • Trust Boundaries
      • Mapping Layer 2 CoS to Layer 3 QoS
      • Marking Configuration Example

 

  • Lesson 4: Implementing Policing and Shaping
    • Comparison of Policing and Shaping
    • Class-Based Policing: Single Bucket
    • Class-Based Policing: Dual Buckets
    • Class-Based Policing: Dual Rate
    • Class-Based Shaping
    • Low Latency Queuing
    • Monitoring LLQ
    • Calculating Bandwidth for LLQ
    • Example 1: Single-Rate Single Token Bucket Class-Based Policing
    • Example 2: Single-Rate Dual Token Buckets Class-Based Policing
    • Example 3: Class-Based Shaping

 

Lab Outline

Hardware Lab 1: Configuring Cisco Unified Communications Manager Initial Settings

  • Explore the Lab Environment
  • Verify Default Configuration and Perform Initial Configuration

Hardware Lab 2: Deploying Endpoints and Users

  • Configure IP Phones
  • Configure LDAP Integration and Local Users

Hardware Lab 3: Implementing Endpoint Addressing and Call Routing

  • Identify the Differences of a Directory Number and a Line Appearance
  • Configure DN-Based Directory URIs and User-Based Directory URIs
  • Configure Overlapping Directory Numbers and Urgent Priority

Hardware Lab 4: Implementing Calling Privileges

  • Configure Partitions and CSS for Accessing Directory Numbers
  • Configure Calling Privileges for Accessing Directory URIs

Hardware Lab 5: Implementing Call Coverage

  • Implement Call Hunting in Cisco Unified Communications Manager

Hardware Lab 6: Implementing PSTN Calling Using MGCP Gateways

  • Integrate a Cisco IOS MGCP Gateway with Cisco Unified Communications Manager
  • Implement Inbound and Outbound PSTN Calling

Hardware Lab 7: Implementing PSTN Calling Using H.323 Gateways

  • Implement Inbound and Outbound PSTN Calling Using H.323 Gateways

Hardware Lab 8: Implementing PSTN Calling Using SIP Trunks Through Cisco Unified Border Element

  • Configure a SIP Trunk to a Simulated PSTN Through Cisco Unified Border Element

Hardware Lab 9: Using Cisco Unified Border Element for URI Dialing

  • Configure URI Calls to an ITSP Through Cisco Unified Border Element

Hardware Lab 10: Implementing Annunciators and MOH

  • Implement Annunciator and MOH

Hardware Lab 11: Implementing Conference Bridges

  • Implement Cisco Unified Communications Manager Conference Bridge Media Resources

Hardware Lab 12: Implementing Cisco TelePresence Conductor

  • Integrate Cisco TelePresence Conductor and Cisco Unified Communications Manager
  • Configure Cisco TelePresence Conductor to Manage Conference Bridges

Prerequisites

The information that you ought to have before going to this course ought to incorporate the accompanying:

  • Working learning of essential terms and ideas of PC organizing, including LANs, WANs, exchanging and directing

  • Capacity to design and work Cisco switches and changes and to empower VLANs and DHCP

  • Nuts and bolts of computerized interfaces, PSTN, and VoIP

  • Major learning of merged voice and information systems


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