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Microsoft Outlook 2016 Level 2 Course Overview 

In this course, students will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files as well as share and delegate access to your workspaces.

In short, students work with a wide range of features and options and in so doing, understand why Outlook is a leading personnel management system.

  •  This course is intended for students who wish to gain an understanding of Microsoft Office Outlook 2010, 2013 or 2016.
  •  This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
  • This course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook.

Microsoft Outlook 2016 Level 2 Course Outline

  1. Modifying Messages and Setting Global Options
    1. Insert Advanced Characters and Objects
    2. Modify Message Settings and Options
    3. Configure Global Outlook Options
    4. Customize the Outlook Interface
  2. Organizing, Searching, and Managing Messages
    1. Group and Sort Messages
    2. Filter and Manage Messages
    3. Search Outlook Items
  3. Managing Your Mailbox
    1. Use the Junk E-Mail Filter to Manage Messages
    2. Manage Your Mailbox
  4. Automating Message Management
    1. Use Automatic Replies
    2. Use the Rules Wizard to Organize Messages
    3. Create and Use Quick Steps
  5. Working with Calendar Settings
    1. Set Advanced Calendar Options
    2. Create and Manage Additional Calendars
    3. Manage Meeting Responses
  6. Managing Contacts
    1. Import and Export Contacts
    2. Use Electronic Business Cards
    3. Forward Contacts
  7. Managing Activities by Using Tasks
    1. Assign and Manage Tasks
  8. Sharing Workspaces with Others
    1. Delegate Access to Outlook Folders
    2. Share Your Calendar
    3. Share Your Contacts
  9. Managing Outlook Data Files
    1. Use Archiving to Manage Mailbox Size
    2. Back Up Outlook Items
    3. Change Data File Settings
  10. Appendix A: Microsoft Office Outlook 2016 Exam 77-731
  11. Appendix B: Configuring Email Message Security Settings
  12. Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts

Microsoft Outlook 2016 Level 2 Course Prerequisites

  • Required: Microsoft Office Outlook 2016: Part 1


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