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START DATE END DATE CLASS TIMINGS MODE Price LOCATION ACTION
01/21/2020 01/23/2020
USD 2695 Live Online

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT v1.1)

After finishing this course, you will have the capacity to meet these targets:

  • Distinguish basic investigating approaches

  • Distinguish and depict remote foundation issues

  • Distinguish center remote foundation issues

  • Distinguish remote security issues

Who Should Attend

WITSHOOT is focused toward remote system engineers with 3-5 years of involvement in the systems administration or security fields

Module 1: Identify Common Troubleshooting Approaches

  • Objective: Identify basic investigating approaches

  • Lesson 1: Describing Network Troubleshooting Methodology

  • Objective: Describe the system investigating procedure and methodologies

  • This lesson incorporates these points:

  • Depicting Network Troubleshooting Methodology

  • Objective: Describe the system investigating philosophy

  • Orderly Approach

  • Getting ready for Network Failure

  • Organized Troubleshooting Methodologies

  • Base Up Approach

  • Utilization of the Bottom-Up Approach

  • Base Up Approach: Example

  • Top-Down Approach

  • Utilization of the Top-Down Approach

  • Top-Down Approach: Example

  • Gap and-Conquer Approach

  • Utilization of the Divide-and-Conquer Approach

  • Gap and-Conquer Approach: Example

  • Take after the-Path Approach

  • Take after the-Path Approach: Example

  • Documentation

  • Synopsis

  • Objective:

  • Lesson 2: Describing Network Troubleshooting Tools and Resources

  • Objective: Describe arrange investigating instruments and assets

  • This lesson incorporates these subjects:

  • Characterize Common Show and Debug Commands

  • Objective: Describe normal show and troubleshoot orders

  • Troubleshoot Commands for Intercontroller Mobility Issues

  • Portray Packet Captures

  • Objective: Describe bundle catches

  • Utilizing Packet Captures

  • Sniffer Mode Setup

  • Wireshark Configuration

  • Arrange SPAN and RSPAN

  • Arrange Switch Capture

  • Revelation 1: Setting Up and Analyzing Packet Captures

  • Topology

  • Required Resources

  • Occupation Aid

  • Undertaking 1: Set Up Access Point in Sniffer Mode

  • Undertaking 2: Set Up Wireshark and Capture Packets

  • Undertaking 3: Analyze Packets from a Capture File

  • Undertaking 4: Lab Cleanup

  • Disclosure 2: Analyzing Switch Packet Capture of AP Joining a WLC

  • Topology

  • Required Resources

  • Occupation Aid

  • Undertaking 1: Set Up Converged Access Wireshark Packet Capture

  • Undertaking 2: View the AP Discovery/Join Packets from Wireshark

  • Depict RF Spectrum Analysis

  • Objective: Describe RF range investigation

  • Range Analysis Functions

  • Screen the Air Quality of Radio Bands

  • Cisco CleanAir Detail

  • Impedance Device Report

  • Air Quality and Device Trap Control

  • Impedance Reporting

  • Unclassified Interference

  • Cisco Spectrum Expert GUI

  • Utilize Cisco Prime Infrastructure as a Troubleshooting Tool

  • Objective: Use Cisco Prime Infrastructure as an investigating instrument

  • Cisco Prime Infrastructure Troubleshooting Capabilities

  • Cisco Prime Infrastructure Security Dashboard

  • Depict Third-Party Tools

  • Objective: Describe outsider devices

  • Ekahau Troubleshooting Capabilities

  • MetaGeek Troubleshooting Capabilities

  • System Viewing Tools

  • Depict the WLCCA Tool

  • Objective: Describe the WLCCA

  • Depict Message Logging

  • Objective: Describe message logging

  • Administration > Logs > Message Logs

  • Administration > SNMP > General/SNMPv3 Users

  • Administration > SNMP > Communities and Trap Receiver

  • Administration > SNMP > Trap Logs

  • Administration > SNMP > Trap Controls

  • Administration > Tech Support > Controller Crash

  • Administration > Tech Support > AP Crash Log

  • Administration > Tech Support > System Resource Information

  • Disclosure 3: Viewing CleanAir Reports from Cisco Prime Infrastructure

  • Topology

  • Required Resources

  • Occupation Aid

  • Undertaking 1: Set Up Access Point for CleanAir

  • Undertaking 2: View CleanAir Reports on Cisco Prime

  • Rundown

  • Objective:

Module 2: Identify Core Wireless Infrastructure Issues

  • Objective: Identify center remote foundation issues

  • Lesson 1: Troubleshooting Wireless-Related Wired Infrastructure Issues

  • Objective: Describe how to investigate wired foundation that is identified with remote system

  • This lesson incorporates these themes:

  • Depict Wireless-Related Wired Infrastructure Issues

  • Objective: Describe remote related wired foundation issues

  • Depict and Troubleshoot IP, DHCP, and DNS Issues

  • Objective: Describe and investigate IP, DHCP, and DNS issues

  • DHCP and DNS Troubleshooting Best Practices

  • Investigate DHCP and DNS Issues

  • CLI Command: investigate dhcp message

  • CLI Command: investigate dhcp parcel

  • Controller > Internal DHCP Server > New or Edit

  • DHCP Relay Suboptions: Introduction

  • Cisco AireOS appear and investigate Commands

  • CLI Command: demonstrate arp switch

  • Cisco IOS XE appear and investigate Commands

  • Depict and Troubleshoot VLANs and Trunks

  • Objective: Describe and investigate VLANs and trunks

  • Cisco IOS XE appear and investigate Commands

  • Investigating VLAN Issues

  • Cisco IOS XE appear and troubleshoot Commands

  • Depict and Troubleshoot PoE

  • Objective: Describe and investigate PoE issues

  • Investigate PoE Issues

  • PoE Standards

  • Current Implementations

  • Effect of Adopting Newer PoE Capabilities

  • Power Draw of Cisco Aironet 3700 Series Access Points

  • 802.11ac-Ready Cisco Switches

  • Cisco Aironet 3700 Series Access Points: Access Layer Switches

  • Cisco Aironet 2700 Series Access Points: Power Requirements

  • PoE with Aironet 3700 Series AP Using 15.4 W (802.3af)

  • PoE with Aironet 3700 Series AP Using PoE+ (802.3at)

  • Investigate PoE Issues

  • Recognize an AP

  • Objective: Identify an AP

  • Investigate Cisco Catalyst 3650 and 3850 Series Switch Stacking Issues

  • Objective: Troubleshoot Cisco Catalyst 3650 and 3850 Series Switch stacking issues

  • Investigate Switch Stacking Issues

  • Test 1: Troubleshooting Client DHCP Issues

  • Topology

  • Employment Aid

  • Assignment 1: Resolve the Issue of a Client Not Getting an IP Address (Centralized Access on AireOS)

  • Assignment 2: Resolve the Issue of a Client Not Getting an IP Address (Converged Access on IOS-XE)

  • Outline

  • Objective:

  • Lesson 2: Troubleshooting AP-to-Controller Issues

  • Objective: Describe how to investigate AP-to-controller issues

  • This lesson incorporates these subjects:

  • Portray and Troubleshoot the CAPWAP AP Join Process

  • Objective: Describe and investigate the CAPWAP AP join process

  • Investigating AP Discover and Join

  • CAPWAP State Machine

  • Investigate AP-to-Controller Issues

  • Objective: Troubleshoot AP-to-controller issues

  • Extra AP-to-Controller Issues

  • Controller Discovery Issues: DHCP Option 43

  • Controller Discovery Issues: Discovery Via DNS

  • Portray Cisco WLC Tools

  • Objective: Describe Cisco WLC apparatuses

  • GUI Summary

  • Order: indicate framework

  • AP Name Change and Join Stats

  • Ping from Dynamic Interfaces (Extended Ping)

  • CLI Command: troubleshoot ?

  • Troubleshoot Filtering

  • CLI Command: troubleshoot capwap

  • Portray Best Practice Approaches for Troubleshooting

  • Objective: Describe Cisco WLC Example Scenarios

  • Cisco AireOS appear and troubleshoot Commands

  • Normal Issues with AP Joins

  • Normal AireOS appear and troubleshoot Commands

  • Investigate DTLS Session Establishment Issues

  • Investigate DTLS Session Establishment: Certificate Issues

  • Investigate DTLS Session Establishment: Time Issues

  • Portray Converged Access Scenarios

  • Objective: Describe merged access situations

  • Portray Common Cisco IOS-XE appear and investigate Commands

  • Normal Reasons for AP Join Failure

  • Best Practices for Troubleshooting AP Failover

  • Objective: Troubleshoot AP Failover

  • Objective: Describe how to investigate AP failover

  • Test 2: Troubleshooting AP Discovery and Join Failures

  • Topology

  • Employment Aid

  • Undertaking 1: Troubleshoot APs AP neglecting to Discover or Join the Converged WCM

  • Undertaking 2: Troubleshoot APs AP Failing to Discover or Join the Centralized WCM

  • Rundown

  • Objective:

  • Lesson 3: Troubleshooting Cisco FlexConnect

  • Objective: Troubleshoot Cisco FlexConnect

  • This lesson incorporates these themes:

  • Investigate Cisco FlexConnect

  • Objective: Troubleshoot Cisco FlexConnect

  • Cisco Wireless Hardware Installation

  • Vital Concepts

  • Cisco FlexConnect in Standalone Mode

  • Cisco FlexConnect Fault Tolerance

  • Investigate Central or Local Switching Mode Errors

  • Regular Cisco AireOS and Switch appear and troubleshoot Commands

  • Synopsis

  • Objective:

  • Self-Check

Module 3: Identify Wireless Infrastructure Issues

  • Objective: Identify and depict remote foundation issues

  • Lesson 1: Troubleshooting Client Connectivity Issues

  • Objective: Describe customer availability investigating

  • This lesson incorporates these themes:

  • Depict Troubleshooting of Client Connectivity Issues

  • Objective: Describe investigating of customer availability issues

  • Current State of the 2.4-GHz Spectrum

  • Current State of the 5-GHz Spectrum in the United States

  • Regular Client Connection Utilities

  • Investigating WLAN Configuration Errors

  • Regular Client Problems

  • Depict Troubleshooting of Client Connections

  • Objective: Describe investigating of customer associations

  • Screen > Clients > Client MAC Address

  • Depict Other Tools

  • Objective: Describe other investigating instruments

  • Charge: demonstrate customer detail

  • Regular Issues

  • Range Analysis

  • Regular Interference Devices and RF Propagation Issues

  • Reasons for Interference and Propagation Issues

  • Charge: investigate customer

  • Investigate Client Shows the AP

  • Depict Third-Party Tools

  • Objective: Describe outsider investigating devices

  • Utilizing Ekahau to Troubleshoot RF Signal Issues

  • Investigate End-to-End Issues

  • Disclosure 4: Check Client Speed/Throughput

  • Topology

  • Required Resources

  • Occupation Aid

  • Undertaking 1: Check the Client Speed Using the Windows Wireless Client Tool

  • Undertaking 2: Check the Client Throughput Using the Tamosoft Throughput Tester

  • Rundown

  • Objective:

  • Lesson 2: Troubleshooting Client Performance Issues

  • Objective: Describe customer execution investigating

  • This lesson incorporates these themes:

  • Depict Issues Affecting Client Performance

  • Objective: Describe issues that can influence customer execution

  • Basic Client Performance Problems

  • Cisco Aironet 802.11n and 802.11ac AP Comparison

  • AP and Client Power Levels

  • Power Levels and Client Density

  • Flag Power versus Scope

  • Venture WLAN Coverage and Capacity

  • Building up a SSID Design Plan

  • 802.11ac Channel and Enhancements

  • Broadcast appointment Fairness

  • Rate-Shifting Boundaries

  • Portray Client Performance Troubleshooting Tools

  • Objective: Describe customer execution investigating instruments

  • Utilizing Ekahau to Troubleshoot Performance

  • Investigate Throughput and Data Rate Issues

  • Portray Cisco Wireless LAN Controller CLI Tools

  • Objective: Describe Cisco Wireless LAN Controller (Cisco WLC) CLI instruments

  • Synopsis

  • Objective:

Module 4: Identify Wireless Security Issues

  • Objective: Identify remote security issues

  • Lesson 1: Troubleshooting Client Authentication Issues

  • Objective: Describe how to investigate customer confirmation issues

  • This lesson incorporates these points:

  • Best Practice Approaches for Troubleshooting

  • Objective: Describe customer confirmation issues and disclose how to investigate them

  • Investigate Client Authentication Issues

  • Objective: Describe customer confirmation issues and disclose how to investigate them

  • Regular Issues with Client Authentication

  • CLI Command troubleshoot dot11

  • CLI Command troubleshoot dot1x

  • CLI Command troubleshoot aaa

  • Portability Troubleshooting CLI Commands

  • Voice Troubleshooting CLI Commands

  • Case Scenarios

  • Objective: Present a few cases of customer confirmation issues

  • Test 3: Verifying Client Authentication Issues Using Prime Troubleshooting Tools

  • Topology

  • Employment Aid

  • Assignment 1: Use Prime to Verify the disappointment/achievement of a Client Using WPA2-PSK Authentication

  • Assignment 2: Use Prime to Verify the disappointment/achievement of a Client Using 802.1X Authentication

  • Revelation 5: Using Debug to Troubleshoot a Client with 802.1x Authentication

  • Topology

  • Required Resources

  • Employment Aid

  • CLI Command List and Controller GUI Navigation Support

  • Assignment 1: Setting Up the WLC and Client for 802.1x Authentication

  • Assignment 2: Debugging the 802.1x Authentication

  • Outline

  • Objective:

  • Lesson 2: Troubleshooting Guest Access Issues

  • Objective: Describe visitor get to issues and investigating approaches

  • This lesson incorporates these themes:

  • Depict Guest Access

  • Objective: audit visitor get to

  • Auto-Anchor

  • Web Authentication

  • Investigate Guest Access Issues

  • Objective: Describe visitor get to investigating choices

  • Basic Issues with Client Guest Access

  • Investigate Guest Access: WebAuth

  • Basic Issues with Guest Access Anchoring (Local and Central)

  • Investigate Guest Access: Mobility Groups

  • Investigate Guest Access: Mobility Anchor

  • Investigate Guest Access: mping, eping

  • Test 4: Troubleshooting Guest Network Issues

  • Topology

  • Occupation Aid

  • Undertaking 1: Resolve the Issue of Guests Not Being Able to Authenticate to the Network Using Web-Authentication (Centralized Access on AireOS)

  • Undertaking 2: Resolve the Issue of Guests Not Being Prompted for Web Authentication. (Joined Access on IOS-XE)

  • Rundown

  • Objective:

  • Lesson 3: Troubleshooting Issues with RF-Related Security Threats

  • Objective: Describe issues with RF-related security dangers and how to investigate them

  • This lesson incorporates these themes:

  • Regular Issues with RF Security Threats

  • Investigate Issues with RF-Related Security Threats

  • Objective: Troubleshoot issues with RF-related security dangers

  • Regular Issues with Rogue Devices

  • Rebel Access Points and Clients

  • Observing Rogue APs Using Cisco WLC GUI

  • Observing and Managing Rogue Devices Using Cisco Prime Infrastructure

  • Cisco Prime Infrastructure Security Dashboard

  • Rebel Clients and APs

  • Programmer APs

  • Refusal of Service

  • Over-the-Air Attacks

  • Impedance

  • Investigate Issues with Non-802.11 Interferers

  • Objective: Troubleshoot issues with non-802.11 interferers

  • Non-802.11 Interference: Bluetooth Example

  • Non-802.11 Interference: Microwave Oven Example

  • Non-802.11 Interference: Cordless 2.4-GHz Phone Example

  • Non-802.11 Interference: Wireless Video Camera Example

  • Investigate Non-802.11 Interference Issues

  • Test 5: Spectrum Analysis Using metageek Chanalyzer

  • Topology

  • Occupation Aid

  • Errand 1: Setup Access Point for SE-Connect Mode

  • Errand 2: Configure metageek Chanalyzer - Spectrum Analyzer programming

  • Errand 3: Analyze RF Captures Information into metageek Chanalyzer - range analyzer programming

  • Disclosure 6: Identifying Rogue APs and Clients Using WLCs and Prime Infrastructure

  • Topology

  • Required Resources

  • Employment Aid

  • Assignment 1: Identify Rogue APs and Clients on a WLC

  • Assignment 2: Identify Rogue APs and Clients on Prime Infrastructure

  • Outline

  • Objective:

The information and aptitude that a student ought to have before going to this course are as per the following:

  • Interconnecting Cisco Networking Devices Part 1 (ICND1)

  • Actualizing Cisco Wireless Network Fundamentals (WIFUND)

  • It is additionally suggested that students considered for this preparation have essential information about the accompanying:

  • Cisco Prime Infrastructure

  • Cisco Identity Services Engine

  • Metageek Channelizer Software

  • Voice Signaling Protocol

  • Fundamental QoS

  • Application Visibility and Control

  • LAN exchanging


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