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START DATE END DATE CLASS TIMINGS MODE Price LOCATION ACTION
12/19/2019 12/20/2019
USD 1995 Live Online
01/16/2020 01/17/2020
USD 1995 Live Online
03/19/2020 03/20/2020
USD 1995 Live Online
05/21/2020 05/22/2020
USD 1995 Live Online
07/23/2020 07/24/2020
USD 1995 Live Online
09/24/2020 09/25/2020
USD 1995 Live Online
11/19/2020 11/20/2020
USD 1995 Live Online
12/17/2020 12/18/2020
USD 1995 Live Online

Unity Connection Administration (UCA v11.0)

After finishing this course, the student will have the capacity to meet these general destinations:

  • Clarify the capacity of Cisco Unity Connection and the different interfaces that are utilized to get to the framework

  • Portray the segments that are required for client call preparing by Cisco Unity Connection

  • Actualize the different highlights and choices that are accessible to clients in Cisco Unity Connection

  • Investigate the form 11.0 highlights and capacities

  • Utilize the different applications, devices, and reports that are accessible in Cisco Unity Connection

 

 

Unity Connection Administration (UCA v11.0)

  • Prologue to Unity Connection 11.x

  • An Overview of the Cisco Unity Connection

  • What is Cisco Unity Connection?

  • Highlight/Capacity Summary

  • Machine Architecture

  • Client Access to Inbox

  • Dynamic Active, High-Availability Deployment

  • Advanced Networking

  • What?s New in 10.x/11.x?

  • HTTPS Networking

  • Single Sign-on

  • Video Greetings

  • Inhabitant Partitioning

  • Message Status on Reply/Reply-All

  • Letter drop quantity email warning

  • Voice Message connection in HTML Notification

  • Organization Interfaces for the Cisco Unity Connection

  • Signing into Cisco Unity Connection Applications

  • Stage Administration

  • Application Administration

  • Application interfaces

  • UC Admin

  • Brought together Serviceability

  • Solidarity Connection Serviceability

  • Brought together Reporting

  • ELM

  • OS Admin

  • DRS

  • CLI

  • Single Sign-On

  • Association Users and Contacts

  • Understanding Users and Contacts

  • Characterizing Users

  • Characterizing Contacts

  • Getting ready to Configure Users

  • Arranging Authentication Rules

  • Arranging Class of Service

  • Arranging Schedules and Holidays

  • Arranging User Templates

  • Arranging Users

  • Understanding Contacts

  • Arranging Contacts

  • Dealing with Multiple Users

  • Arranging Multiple Users

  • Bringing in Users Using AXL

  • Bringing in Users Using LDAP

  • Bringing in Users Using Bulk Administration Tool

  • Exploring Users

  • Understanding Call Handlers and Call Flow

  • Understanding Telephony Integration

  • Understanding Call Agent (CUCM) Routing Requirements

  • Portraying Phone System Integration

  • Arranging Phone System Integration

  • How the System Handles Calls

  • Characterizing Call Routing: Direct and Forwarded

  • Portraying Call Routing - Direct

  • Portraying Call Routing ? Forwarded

  • Actualizing Call Routing

  • Portray Call Handlers

  • Arrange Call Handlers

  • Portray Directory Handlers

  • Arrange Directory Handlers

  • Portray Interview Handlers

  • Arrange Interview Handlers

  • Looking into Incoming Call Flows

  • Looking into Incoming Call Handling Components

  • Solidarity Connection Features

  • Understanding the Dial Plan

  • Dial Plan Components

  • Dial Plan Examples

  • Dial Plan Configuration

  • Understanding User Features

  • Portray Video Greetings

  • Understanding Integrated Messaging versus Single Inbox

  • Designing Integrated Messaging

  • Designing Single Inbox

  • Getting to Voice Messaging and User Features

  • Getting to Voice Messaging

  • Visual Voicemail

  • Executing ViewMail for Outlook

  • Individual Communications Assistant (PCA)

  • Getting to Voice Messaging Using RSS Feeds

  • Executing Secure Messaging

  • Secure Messaging versus Private Messaging

  • Designing Secure and Private Messaging

  • Overseeing Distribution Lists

  • Framework Distribution Lists

  • Private Distribution Lists

  • Making an Audiotext Application

  • Audiotext Application Design

  • Audiotext Application Configuration

  • Association Tools and Reports

  • Welcome Administrator

  • Understanding Greeting Administrator

  • Welcome Administrator Configuration

  • Devices and Reports

  • Utilizing the Bulk Edit Feature

  • Utilizing Task Management

  • Utilizing Cisco Unity Connection Reports

  • Utilizing the Disaster Recovery System

  • Designing Backups

  • Performing Restore Operations

Lab Outline

  • Lab 1-1: Verifying Connectivity and Call Flow

  • Lab 1-2: Verifying and Configuring Call Handlers

  • Lab 1-3: Working with Users and Extensions in Voice Mail

  • Lab 2-1: Preparing to Configure Users and Contacts

  • Lab 2-2: Managing Users and Contacts

  • Lab 2-3: Managing Multiple Users

  • Lab 3-1: Implementing the Dial Plan

  • Lab 3-2: Understanding User Features

  • Lab 3-3: Implementing Messaging and User Features

  • Lab 4-1: Implementing an Audiotext Application

  • Lab 4-2: Using Cisco Unity Connection Tools and Reports

The information and aptitude that a student must have before going to this course are as per the following:

Essential comprehension of major terms and ideas of PC organizing, including LANs, WANs, and IP exchanging and directing.

Fundamental information of customary PSTN activities and advancements, including PBX and phone message organization assignments

Fundamental comprehension of Cisco Unified Communications Manager


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