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MB-210T01: Microsoft Dynamics 365 for Customer Engagement for Sales Training

Category

Dynamics 365

Rating
4
(4)
Price

$575

Course Description

MB-210T01: Microsoft Dynamics 365 for Customer Engagement for Sales Training provides professionals with the knowledge and skills to manage current and potential clients more effectively. This technical course teaches to track data against goals and sales and automate best practices by utilizing MS Dynamics 365 for Sales. From transforming lead into opportunity and then to a closed opportunity, this training covers all the essential elements. It teaches the leading methodologies to enable sales staff to be extremely productive by using customization options and available automation. After completing this course, professionals will be able to handle customer records and use the analytics tool with customer data. This training program is suitable for professionals who perform discovery, translating requirements, engaging subject matter experts, and configure the applications and solutions.

This training is designed based on the objectives of the course variant MB-210T01-A.

Prerequisites for this training

The familiarity of business applications and the desire to customize and implement them for your business.

Who should attend this course?

This training is intended for professionals who are planning to become Dynamics 365 Customer Engagement Functional Consultants. A functional consultant is responsible for configuring applications and solutions, determining, and translating requirements, discovering, engaging stakeholders and subject matter experts. They are also responsible for implementing a suitable solution using service and application integrations, codeless extensibility, and unique capabilities.

Schedules


Aug 13, 2021
9:00 am - 5:30 pm EST
Online

Aug 20, 2021
9:00 am - 5:30 pm EST
Online

Aug 27, 2021
9:00 am - 5:30 pm EST
Online
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What you will learn

  • Installing and configuring the application
  • Identifying common sales solutions
  • Completing a sales cycle
  • Configuring product catalogue
  • Managing customer records
  • Utilizing analytics tools to analyze customer data

With Microtek Learning, you’ll receive:

  • Certified Instructor-led training
  • Industry Best Trainers
  • Official Training Course Student Handbook
  • Pre and Post assessments/evaluations
  • Collaboration with classmates (not available for a self-paced course)
  • Real-world knowledge activities and scenarios
  • Exam scheduling support*
  • Learn and earn program*
  • Practice Tests
  • Knowledge acquisition and exam-oriented
  • Interactive online course.
  • Support from an approved ITIL expert
  • For Government and Private pricing*
*For more details call: +1-800-961-0337 or email: info@microteklearning.com

Our Clients

For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.

  • 300+ enterprise clients
  • 100,000+ professionals trained
  • Service 70 of the Fortune 100
  • 96% of our clients would recommend us
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Our Awards

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Why Choose Us?

Best price

Best Price in the Industry

You give better value in the marketplace. We will beat it.

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Trusted & Approved

Our courses are accredited by the authorized vendor.

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Many Delivery Methods

Flexible delivery methods are available here.

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High-Quality Resources

Resources are included for a comprehensive learning experience.

Curriculum

In this module you will learn the basics of sales in Dynamics 365. We will install and configure the application as well as learn about security roles, key terms and the data model.

  • Sales overview
  • Configuring Sales
  • Module summary
  • After completing this module, you will be able to:

  • Install and configure the sales application.
  • Identify common sales scenarios.
  • In this module you will learn how to manage customer data records, use built in sales tools and take a lead to an opportunity.

  • Manage customers
  • Working with opportunities
  • Embedded intelligence
  • Playbooks
  • Integrated sales tools
  • Module summary
  • After completing this module, you will be able to:

  • Create customer records.
  • Use sales tooling.
  • In this module you will learn how to use quotes and orders to further use Dynamics 365 for Sales to manage your sales opportunities to closed deals.

  • Order processing overview
  • Manage product catalog
  • Create and manage quotes
  • Create and manage orders and invoices
  • Module summary
  • After completing this module, you will be able to:

  • Create and use the product catalog.
  • Add quotes to opportunities.
  • Complete a sale with an order.
  • In this module you will learn how to create and use goals; integrate with PowerBI and enable Sales AI.

  • Overview
  • Power BI
  • AI for Sales
  • Modules summary
  • After completing this module, you will be able to:

  • Create and use goals.
  • Integrate with PowerBI.
  • Enable Sales AI functionality.
  • REVIEWS ON OUR POPULAR COURSES

    male

    I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.

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    TORONTO, CANADA

    • (5)
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    I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.

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    Texas

    • (5)
    male

    I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.

    Marsh George

    Texas

    • (5)
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    Course Details

    • Start Date: Aug 13, 2021
    • Duration: 1 Day
    • Skill Level: Intermediate
    • Certification: YES
    • Enrolled: 1543
    • Price: $575
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