MB-260T00: Microsoft Customer Data Platform Specialty Training




Per Participant

Course Description

Customer Data Platform Specialists Training course helps you implement solutions that give you insight into the profile of customers and enable you to track engagement activities to enhance the experience of the customer and grow customer retention.

In this training, candidates will comprehend Dynamics 365 Customer Insights solutions, including the questions of how to anticipate customer plans with rich segmentation, unify customer data with prebuilt connectors, and support customer data. This specialty training begins with creating a suitable profile and performing with customer data.

Training Exclusives

  • Live instructor-led interactive sessions with Microsoft Certified Trainers (MCT).
  • Access to Microsoft Official Courseware (MOC).
  • Real-time Virtual Lab Environment.
  • Experience 24*7 Learner Support.
  • Self-paced learning and flexible schedules.

Prerequisites for this training

Before attending this training, candidates must have:

  • Understanding with Dynamics 365 Customer Insights
  • Expertise in the following one skill or more:
  • Dynamics 365 apps
  • Microsoft Data verse
  • Power Query
  • Common Data Model
  • Microsoft Power Platform

Who should attend this course?

  • Candidates should have understood Dynamics 365 Customer Insights and have expertise in one skill or more such as Dynamics 365 apps, Microsoft Data verse, Power Query, Microsoft Power Platform, and Common Data Model.
  • Candidates also know of practicing privacy, consent, compliance, responsible AI, security, and data retention policy.

microsoft logoMicrosoft Certified Partner

Microtek Learning is a Microsoft Certified Partner for Learning Solutions. This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).


  • Virtual Live Training

Jun 19, 2023

9:00 am - 5:30 pm EST
  • Virtual Live Training

Jul 03, 2023

8:30 am - 5:00 pm EST
  • Virtual Live Training
  • Guaranteed to Run

Jul 17, 2023

9:00 am - 5:00 pm EST
  • Virtual Live Training

Jul 31, 2023

9:00 am - 5:00 pm EST
  • Virtual Live Training

Aug 14, 2023

9:00 am - 5:00 pm EST
  • Virtual Live Training
  • Guaranteed to Run

Aug 28, 2023

9:00 am - 5:00 pm EST
  • Virtual Live Training

Sep 11, 2023

9:00 am - 5:00 pm EST
Request Batch

What you will learn

  • Clean, convert and ingest data into Dynamics 365 Customer Insights
  • Build a suitable customer profile
  • Operate with Dynamics 365 Audience insights
  • Improve data & predictions
  • Set up and operate external connections
  • Assist and observe Customer Insights


  • Introduction to the Customer Data Platform
  • Import and transform data
  • Connect to data sources
  • Work with data
  • Introduction to Audience insights
  • Configure searching and filtering indexes
  • Define relationships and activities
  • Work with measures
  • Work with segments
  • Search for and filter customers
  • Define activities
  • Define relationships
  • Create measures from scratch or use a template
  • Manage segments and get suggested segments
  • Enrich data
  • Use predictions
  • Use machine learning models
  • Export Customer Insights data
  • Display Customer Insights data in Dynamics 365 apps
  • Use Customer Insights with Microsoft Power Platform
  • More ways to extend Customer Insights
  • What Exam Do I Need To Get Certified?

    • MB-260 : Microsoft Customer Data Platform Specialist

    With Microtek Learning, you’ll receive:

    • Certified Instructor-led training
    • Industry Best Trainers
    • Official Training Course Student Handbook
    • Pre and Post assessments/evaluations
    • Collaboration with classmates (not available for a self-paced course)
    • Real-world knowledge activities and scenarios
    • Exam scheduling support*
    • Learn and earn program*
    • Practice Tests
    • Knowledge acquisition and exam-oriented
    • Interactive online course.
    • Support from an approved expert
    • For Government and Private pricing*

    * For more details call: +1-800-961-0337 or Email: info@microteklearning.com

    Request Call

    Our Clients

    For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.

    • 300+ enterprise clients
    • 100,000+ professionals trained
    • Service 70 of the Fortune 100
    • 96% of our clients would recommend us
    our clients

    Our Awards

    our awards
    why choose us



    I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.



    • (5)

    I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.

    Prince N.


    • (5)

    I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.

    Marsh George


    • (5)
    Accredited By

    Course Details

    • Start Date: Jun 19, 2023
    • Duration: 4 Days
    • Skill Level: Intermediate
    • Certification: Yes
    • Enrolled: 1579
    • Price: $2295
    • Course PDF: Click Here
    side post side mode

    Talk to Learning Advisor