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MB-910: Microsoft Dynamics 365 Fundamentals (CRM) Training

Category

Dynamics 365

Rating
4.1
(4.1)
Price

$1190

Course Description

Note: This is a replacement course for MB-901T00.

Professionals who are previously intimate with business administration and customer relationship management will need this course. Microsoft Dynamics 365 Fundamentals (CRM) course intends for all tech-savvy professionals. They can take advantage of this course and enhance their broad exposure to customer relationship management.

This course does not only come designed only for IT personnel. But professionals from different fields can acquire this certification. It includes the business stakeholders knowing about dynamic 365, developers who wish to enhance their business operations and CRM skills, students, and recent graduates who aspire as business owners.

The skills professionals will learn to include Dynamic 365 marketing, sales, customer service, field service, project operations, and many more. Professionals will also describe the shared features by acquiring this course.

This training is designed based on the objectives of the course variant MB-910T00-A.

Objectives

  • Describe the capabilities and functionality of Dynamics 365 Marketing
  • Describe the capabilities and functionality of Dynamics 365 Sales
  • Describe the capabilities and functionality of Dynamics 365 Customer Service
  • Describe the capabilities and functionality of Dynamics 365 Field Service
  • Describe the capabilities and functionality of Dynamics 365 Project Operations (CRM)

Who Should Attend?

People in different roles and at various stages in their careers can benefit from this fundamentals course.

This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.

Prerequisites

Required

  • Learners should have a fundamental understanding of customer engagement principles and business operations.
  • Recommended

  • An understanding of cloud computing is helpful.
img-mb-910-microsoft-dynamics-365-fundamentals-customer-engagement-apps-crm.jpg

Course Details

  • Start Date: Jun 24, 2021
  • Duration: 2 Days
  • Skill Level: Foundation
  • More Schedules: Click
  • Certification: YES
  • Enrolled: 1451

Get In Touch

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