MB-220T00: Microsoft Dynamics 365 Marketing Training


Dynamics 365


Per Participant

Course Description

In this course, professionals will learn about managing the marketing application to drive its growth. It also includes lead management, page segmentation, marketing forms, and email marketing messages. The skills that professionals will learn from this course include configuring an advanced setting. Professionals will also learn how to manage marketing content, templates, and integrations. The professionals will also create and manage leads. As the course is for IT professionals, it offers Professionals a chance to find a tempting job as a marketing professional in many businesses. Professionals will also find the job role of a functional consultant of a business.

This training helps you prepare for the "Exam MB-220: Microsoft Dynamics 365 Marketing".

This course is based on the objectives of the course version MB-220T00-A.

Prerequisites for this training

Basic Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles.

Who should attend this course?

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.



Feb 20, 2023

9:00 am - 5:00 pm EST

Mar 06, 2023

9:00 am - 5:00 pm EST

Mar 27, 2023

9:00 am - 5:00 pm EST

Apr 10, 2023

9:00 am - 5:00 pm EST

Apr 24, 2023

9:00 am - 5:00 pm EST
Request Batch

What you will learn

  • Configure advanced settings
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

With Microtek Learning, you’ll receive:

  • Certified Instructor-led training
  • Industry Best Trainers
  • Official Training Course Student Handbook
  • Pre and Post assessments/evaluations
  • Collaboration with classmates (not available for a self-paced course)
  • Real-world knowledge activities and scenarios
  • Exam scheduling support*
  • Learn and earn program*
  • Practice Tests
  • Knowledge acquisition and exam-oriented
  • Interactive online course.
  • Support from an approved expert
  • For Government and Private pricing*

* For more details call: +1-800-961-0337 or Email: info@microteklearning.com

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Our Clients

For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.

  • 300+ enterprise clients
  • 100,000+ professionals trained
  • Service 70 of the Fortune 100
  • 96% of our clients would recommend us
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In this module, you will learn about setting up your Marketing instance and configuring advanced settings.


  • Set up and manage Dynamics 365 Marketing
  • Configure marketing settings
  • After completing this module you will be able to:

  • Set up your Marketing application.
  • Configure advanced settings such as organization, business management, and content.
  • This module will review how to create, manage and use segments and subscription centers.


  • Create and manage segments
  • Create and manage subscription centers and lists
  • After completing this module you will be able to:

  • Create and manage segments.
  • Create and manage subscription centers.
  • This module will cover how to create marketing forms and pages.


  • Manage forms
  • Manage marketing pages
  • After completing this module you will be able to:

  • Create marketing forms and embed them on marketing pages.
  • Create a marketing page.
  • Preview, validate and go live with a marketing page.
  • Create marketing form and page templates.
  • This module will cover how to manage customers as accounts or contacts, and how to nurture them through the lead lifecycle.


  • Create and manage leads
  • Manage accounts and contacts
  • After completing this module you will be able to:

  • Track customers as accounts or contacts.
  • Create a lead and convert it to an opportunity.
  • Manage leads through the lead lifecycle.
  • This module will cover how to create email messages and customer journeys in Dynamics 365 Marketing.


  • Create marketing emails
  • Create customer journeys
  • After completing this module you will be able to:

  • Create and design email messages.
  • Preview, validate and go live with email messages.
  • Save an email message as a template.
  • Create a customer journey.
  • This module will review the customer journey creation process.


  • Create an event
  • Create a webinar event
  • Promote and manage events
  • After completing this module you will be able to:

  • Create an event.
  • Create a webinar event using Teams as a webinar provider.
  • Promote an event.
  • Manage the event website.
  • Configure events settings.
  • This module will demonstrate how to create and distribute surveys to customers.


  • Create a survey project
  • Create surveys with Dynamics 365 Customer Voice
  • Send Dynamics 365 Customer Voice surveys
  • After completing this module you will be able to:

  • Manage surveys using projects.
  • Create a survey.
  • Personalize a survey.
  • Distribute a survey to customers.
  • In this module, you will learn about using insights functionality to view and analyze data related to your marketing initiatives.


  • Evaluate marketing initiatives with analytics
  • After completing this module you will be able to:

  • Use insights to make decisions about marketing eefforts.
  • Score leads.
  • View insights related to customer journeys and email messages.
  • FAQs

    Yes, this training prepare you for the "Microsoft Certified: Dynamics 365 Marketing Functional Consultant" certification.

    What Exam Do I Need To Get Certified?

    • Exam MB-220



    I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.



    • (5)

    I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.

    Prince N.


    • (5)

    I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.

    Marsh George


    • (5)
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    Course Details

    • Start Date: Feb 20, 2023
    • Duration: 4 Days
    • Skill Level: Intermediate
    • Certification: Yes
    • Enrolled: 1623
    • Price: $2195
    • Course PDF: Click Here
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