Microsoft 365 Certified: Teams Support Engineer Specialty Certification

About the Certifications

Note: This certification will retire on July 31, 2023. You will no longer be able to earn this certification after this date. Certification renewal will be available for at least six months after the retirement date.

Candidates for this team's certification are support engineers who utilize advanced methods to analyze telemetry and log data, Microsoft Trams environments, tune performance, and troubleshoot deployments. Candidates have to infer the root cause, review the log and other data, and fix an issue.

Candidates must have expertise in troubleshooting unified communications solutions with hands-on experience in Microsoft Teams troubleshooting. Candidates should also have networking knowledge of PowerShell, Azure fundamentals, data storage, telephony, app security, APIs, security & compliance information, authentication & authorization, performance tuning, debugging, and monitoring.

Certification Details

Who Should Attend?

• Administrator
• Support Engineer