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Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Certification


Build and demonstrate your MS Dynamics 365 expertise. Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Certification is a role-based certification for Functional Consultants involved to configure Field Service apps, implement solutions that manage the field service lifecycle, & setup the Connected Field Service (IoT) solution.

This is an associate-level Dynamics 365 certification validates your expertise for planning and analysis, performing discovery, managing user experience design, data, and entities.

[Note-MB-200 will be replaced with a new examination, PL-200, In Sept 2020. You will be able to get this certification by passing PL-200 or MB-200, plus MB-240, until MB-200 retires on 31st Dec 2020. After MB-200 retires, passing MB-240 and PL-200 will be required to receive this certification.]

Exams and recommended training

Pass the following two exams.

Required Exams Recommended Training
Exam MB-240 

Recommended to complete the following prerequisite

  • Good knowledge of Microsoft Dynamics 365 functionality, navigation and features.
  • Required Microsoft Certified Dynamics 365 Fundamentals certification.
  • Pass on the Exam MB-200 in order to avail Associate level examination for Microsoft Certified: Dynamics 365 for Marketing Functional Consultant.

Microsoft offers two options for certification renewals for professionals who want to validate their skills in the respective areas. You can prove yourself by working in existing technology or by achieving recertification examination in the two years of your certification renewal. When you have passed the examination, the validity of your certification will be renewed for two years starting from the passing date.


The target audience for this certification are Functional Consultants having authority to access functions and features of Enterprise Licensed Product. However, Dynamics 365 functional consultants having experience in Filed Service can also sign up.

The primary audience for this certification are professionals who know how to implement solutions in order to complete the whole filed service lifecycle. Professionals preparing for MB-240 an MB-200 examination can enroll in this certification.