Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Certification

About the Certifications

Build and demonstrate your MS Dynamics 365 expertise. Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Certification is a role-based certification for Functional Consultants involved to configure Field Service apps, implement solutions that manage the field service lifecycle, & setup the Connected Field Service (IoT) solution.

This is an associate-level Dynamics 365 certification validates your expertise for planning and analysis, performing discovery, managing user experience design, data, and entities.

PL-200 (Power Platform Functional Consultant) & MB-240 (Microsoft Dynamics 365 Field Service) exams must be passed to earn the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification.

Note: PL-200 is also one of the four exams required for completing Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Dynamics 365 Marketing Functional Consultant Associate, Dynamics 365 Sales Functional Consultant Associate, Power Apps + Dynamics 365 Developer certifications.

Certification Details

Step 1: Review the skills and knowledge required to certify.

Step 2: Recommended training for Microsoft Certified Dynamics 365 Field Service Functional Consultant Associate Certification:

• PL-200: Power Platform Functional Consultant
• MB-240: Microsoft Dynamics 365 for Field Service Associate

Step 3: Take this exam and get certified.

• Exam PL-200
• Exam MB-240

Who Should Attend?

• Functional Consultants with access to features and functionalities of the enterprise licensed product.
• MS Dynamics 365 Customer Engagement functional consultants with Field Service expertise.
• Those responsible for implementing solutions managing resources that complete the field service lifecycle.
• The ones preparing for MB-200 & MB-240 exams, Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate, Dynamics 365 Sales Functional Consultant Associate, and Dynamics 365 Customer Service Functional Consultant Associate certifications.

Skills Measured

• Configure field service applications
• Manage work orders
• Schedule and dispatch work orders
• Manage the Field Service (Dynamics 365) mobile app
• Manage inventory and purchasing
• Implement assets and connected devices
• Configure Microsoft Dataverse
• Create apps by using Microsoft Power Apps
• Create and manage Microsoft Power Automate
• Implement Microsoft Power Virtual Agents chatbots
• Integrate Microsoft Power Apps with other apps and services
• Manage solutions

Certification Latest Updates

Microsoft Recertification Update:

1. Previously, Microsoft role-based and specialty certifications were valid for two years.

2. Starting June 2021, certifications are valid for one year, but they can be renewed online for free at Microsoft Learn.

3. The renewal window begins six months before the cert expires. During this window, before the cert expires, you can take a free online assessment and get the cert extended by one additional year from the current expiration date.

4. Want the best of both worlds, old and new? Certifications earned before June 2021 will be valid for two years and eligible for the new renewal process.

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Certification Courses