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MB-210T01: Microsoft Dynamics 365 for Customer Engagement for Sales Training


What MB-210T01: Microsoft Dynamics 365 for Customer Engagement for Sales training is all about?

This training covers Microsoft Dynamics 365 for Sales, an application which offers end-to-end solutions to handle potential as well as existing customers, automating best practices, learning from your data, tracking data against sales goals, and much more.

At Microtek Learning, we connect professionals with globally recognized experts who help you gain knowledge about converting leads to opportunities. With our training, you will also learn about the customization and automation options of Microsoft Dynamics 365 and learn to be more productive.

The training is based on the objectives of the course variant MB-210T01-A.

1 SATV applicable


  • START DATE
  • CLASS TIMINGS
  • DELIVERY MODE
  • PRICE
  • ACTION
  • 08/17/2020
  • 9:00 am - 5:00 pm EST
  • $ 575
  • 09/21/2020
  • 9:00 am - 5:00 pm EST
  • $ 575
  • 10/19/2020
  • 9:00 am - 5:00 pm EST
  • $ 575
  • 11/23/2020
  • 9:00 am - 5:00 pm EST
  • $ 575
  • 12/14/2020
  • 9:00 am - 5:00 pm EST
  • $ 575
What are the course objectives for MB-210T01: Microsoft Dynamics 365 for Customer Engagement for Sales training?
  • Installing and configuring the application
  • Identifying common sales solutions
  • Completing a sales cycle
  • Configuring product catalogue
  • Managing customer records
  • Utilizing analytics tools to analyze customer data
Who should attend MB-210T01: Microsoft Dynamics 365 for Customer Engagement for Sales training?

This training is intended for professionals who are planning to become Dynamics 365 Customer Engagement Functional Consultants. A functional consultant is responsible for configuring applications and solutions, determining, and translating requirements, discovering, engaging stakeholders and subject matter experts. They are also responsible for implementing a suitable solution using service and application integrations, codeless extensibility, and unique capabilities.

What is the course outline for MB-210T01: Microsoft Dynamics 365 for Customer Engagement for Sales training?
  • 1. Sales Overview
  • a). Sales overview
  • b). Configuring Sales
  • c). Module summary
  • 2. Working with Opportunities
  • a). Manage customers
  • b). Working with opportunities
  • c). Embedded intelligence
  • d). Playbooks
  • e). Integrated sales tools
  • f). Module summary
  • 3. Quotes to Orders
  • a). Order processing overview
  • b). Manage product catalog
  • c). Create and manage quotes
  • d). Create and manage orders and invoices
  • e). Module summary
  • 4. Sales Analytics and Insights
  • a). Overview
  • b). Power BI
  • c). AI for Sales
  • d). Modules summary
1 Day | $ 575
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