MB-210T01: Microsoft Dynamics 365 for Customer Engagement for Sales Training provides professionals with the knowledge and skills to manage current and potential clients more effectively. This technical course teaches to track data against goals and sales and automate best practices by utilizing MS Dynamics 365 for Sales. From transforming lead into opportunity and then to a closed opportunity, this training covers all the essential elements. It teaches the leading methodologies to enable sales staff to be extremely productive by using customization options and available automation. After completing this course, professionals will be able to handle customer records and use the analytics tool with customer data. This training program is suitable for professionals who perform discovery, translating requirements, engaging subject matter experts, and configure the applications and solutions.
This training is intended for professionals who are planning to become Dynamics 365 Customer Engagement Functional Consultants. A functional consultant is responsible for configuring applications and solutions, determining, and translating requirements, discovering, engaging stakeholders and subject matter experts. They are also responsible for implementing a suitable solution using service and application integrations, codeless extensibility, and unique capabilities.