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10982: Supporting And Troubleshooting Windows 10 Training

What 10982: Supporting And Troubleshooting Windows 10 training is all about?

The 10982: Supporting and Troubleshooting Windows 10 is a 5-day training course basically designed for students who have deep interest in Microsoft Windows10. In this course you will learn how to troubleshoot and support Windows 10 within the Server domain environment. The skills cover in-depth understanding of Microsoft Windows 10 features and about active directory environments and procedures to troubleshoot them accordingly.

This training relied on the objective of the course 1098D.

5 SATVs applicable


Contact us to customize this class with your preferred dates, times and location. You can call us on 1-800-961-0337 or Chat with our representative.

What are the course objectives for 10982: Supporting And Troubleshooting Windows 10 training?
  • Maintaining devices using Windows 10 OS.
  • Troubleshoot and deploy apps.
  • Troubleshooting and Configuring reserve contacts.
  • Implementing connectivity of remote
  • Configuring the user settings.
  • Configuring Windows 10 devices by utilizing the set of policies.
  • Troubleshooting technical hindrances relevant to the network connections.
  • Administering Windows 10 devices.
  • Resolve issues relevant to device drivers and hardware devices.
  • Performing the system recovery.
  • Troubleshooting operating system services and start-up problems on Windows10 PC.
  • Describing the methods evolved in utilizing, planning, and troubleshooting for Microsoft Windows 10.
Who should attend 10982: Supporting And Troubleshooting Windows 10 training?

The primary audience for this training is EDST professionals who provide Tier2 assistance to the users functioning on Windows 10 personal computers within the Windows domain environment.

The secondary audience for this training is Information Technology professionals who support and administer Windows 10 devices, desktops, associated network, and users for other resources. Moreover, students who are seeking to get certification for these exams can avail advantages from the following course:

  • 1. 70-698, Configuring and Installing Windows10.
  • 2. 70-697, Configure Windows.
What is the course outline for 10982: Supporting And Troubleshooting Windows 10 training?
  • 1. Implementing a Troubleshooting Methodology
  • a). Overview of Windows 10
  • b). Introduction to the EDST Job Role
  • c). Overview of Troubleshooting Steps
  • d). Troubleshooting Tools
  • e). Lab : Using Troubleshooting Tools
  • 2. Troubleshooting Startup Issues
  • a). Overview of the Windows 10 Startup Recovery Environment
  • b). Troubleshooting Startup Settings
  • c). Recovering BitLocker-Protected Drives
  • d). Configuring the Registry
  • e). Lab : Troubleshooting Startup Issues
  • f). Lab : Recovering BitLocker-Encrypted Drives
  • 3. Performing System Recovery
  • a). Troubleshooting Operating System Service Issues
  • b). Recovering a Computer
  • c). Lab : Performing System Recovery
  • 4. Troubleshooting Hardware and Device Drivers
  • a). Troubleshooting Device Drivers Failures
  • b). Overview of Hardware Troubleshooting
  • c). Lab : Troubleshooting Hardware and Device Driver Issues
  • 5. Administering Windows 10
  • a). Overview of Administration Tools
  • b). Using Remote Desktop
  • c). Introduction to Windows PowerShell
  • d). Remoting with Windows PowerShell
  • e). Introduction to Provisioning
  • f). Lab : Troubleshooting Remote Computers Through Remote Desktop
  • g). Lab : Troubleshooting a Remote Computer By Using Windows PowerShell
  • 6. Resolving Issues with Network Connectivity
  • a). Determining Network Settings
  • b). Troubleshooting Network Connectivity
  • c). Troubleshooting Name Resolution
  • d). Lab : Resolving Network Connectivity Issues
  • 7. Troubleshooting Group Policy
  • a). Overview of Group Policy Application
  • b). Resolving Client-Configuration Failures and GPO Application Issues
  • c). Lab : Troubleshooting Issues with Group Policy Application
  • 8. Configuring and Troubleshooting User Settings
  • a). Troubleshooting Sign-In Issues
  • b). Troubleshooting the Application of User Settings
  • c). Lab : Troubleshooting Sign-In Issues
  • d). Lab : Configuring and Troubleshooting the Application of User Settings
  • 9. Troubleshooting Remote Connectivity
  • a). Overview of Remote Access
  • b). Troubleshooting Issues with VPN Connectivity
  • c). Lab : Troubleshooting VPN Connectivity
  • 10. Configuring and Troubleshooting Resource Access
  • a). Troubleshooting File Permissions Issues
  • b). Troubleshooting Issues with Printer Access
  • c). Configuring and Troubleshooting File Synchronization
  • d). Performing file recovery in Windows 10
  • e). Lab : Troubleshooting File-Access Issues
  • f). Lab : Troubleshooting Printer Issues
  • g). Lab : Configuring and Troubleshooting File Synchronization
  • h). Lab : Recovering data
  • 11. Troubleshooting Applications
  • a). Troubleshooting Desktop App Installation Issues
  • b). Troubleshooting Desktop Apps
  • c). Managing Universal Windows Apps
  • d). Lab : Troubleshooting Desktop Apps
  • e). Lab : Provisioning a Kiosk device
  • 12. Maintaining Windows 10
  • a). Monitoring and Troubleshooting Computer Performance
  • b). Applying Applications and Windows Updates
  • c). Lab : Maintaining Windows 10
Price: 2875
5 Days | $ 2012