Identify and troubleshoot message delivery issues
Determine why Exchange Online is routing messages incorrectly
Identify wrongly configured mail records in DNS
Troubleshoot issues with SMTP mail transfer
Diagnose problems caused by misconfigured or corrupted inbox rules
Decide why message attachments are preventing message delivery
Analyze why Exchange Online Protection has taken action on a message
Identify poorly configured spam filter policies
Determine why eDiscovery doesn’t return the items you intended
Diagnose which in-place and eDiscovery holds apply to a specific item
Delete and purge items throughout an Exchange Online organization
Determine why items are not retained as intended
Troubleshoot Messaging Records management
Find out why Exchange Online can’t encrypt or decrypt messages as intended
Ensure that sensitive actions on items and mailboxes create a secure audit log
Discover why items are not reaching the Exchange Online journal
Ensure Outlook clients can connect to Exchange Online
Diagnose Outlook client authentication issues
Resolve problems with calendaring, resource booking, and delegation
Resolve any issues that mobile devices have when connecting to Exchange Online
Diagnose problems with ActiveSync devices
Diagnose problems that arise when provisioning recipients and other objects
Resolve issues that affect mailboxes, distribution lists, and other recipients
Ensure that address lists include all the intended recipients and only the intended recipients
Fix common problems that affect your entire organization
Ensure that users can access public folders without problems
Enable mail to flow between Exchange Online and Exchange Server recipients correctly
Fix issues with free/busy information, public folders, and recipient synchronization in hybrid deployments
Troubleshoot issues that arise during a migration
Share With Your Friends!
Twitter
LinkedIn