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MS-740T00: Troubleshooting Microsoft Teams Training

4.8
(4.8)

This course teaches you how to troubleshoot Microsoft Teams, including voice issues, live events, and messaging. In this course, you’ll explore how to configure and troubleshoot client and services issues.

  • Accredited By : Microsoft Partner Logo
  • Category : MS 365

Course Price : $1475 Per Participant

Course Description

Note: This course is retired on July 31, 2023.

This course teaches you how to troubleshoot Microsoft Teams, including voice issues, live events, and messaging. In this course, you’ll explore how to configure and troubleshoot client and services issues.

 

Training Exclusives

  • Live instructor-led interactive sessions with Microsoft Certified Trainers (MCT).
  • Access to Microsoft Official Courseware (MOC).
  • Real-time Virtual Lab Environment.
  • Experience 24*7 Learner Support.
  • Self-paced learning and flexible schedules.
Microsoft Course Microsoft Course
500+

Courses

experience experience
20+

Years of Experience

learners learners
95K+

Global Learners

What you will learn

  • green-tick Introduce troubleshooting Microsoft Teams
  • green-tick Troubleshoot Microsoft Teams Voice Issues
  • green-tick Troubleshoot Microsoft Teams meetings, live events, and messaging
  • green-tick Configure and troubleshoot Microsoft Teams clients and services
  • green-tick Troubleshoot Federation Issues
  • green-tick Troubleshoot issues signing into Microsoft Teams
  • green-tick Troubleshoot Apps and Channels
  • green-tick Troubleshoot file sharing

Prerequisites

  • Experience configuring and administering Microsoft Teams
  • Experience using Windows PowerShell
  • Working experience with performance tuning and service monitoring

Who should attend this course?

  • The audience for this course is current or aspiring support engineers who work with customers and other stakeholders to understand the details of any Microsoft Teams issues.
  • They also interact with administrators and peers that work with other related technologies to troubleshoot and resolve issues.

Microsoft Learning PartnerMicrosoft Learning Partner

Microtek Learning is a Microsoft Certified Partner for Learning Solutions. This class uses official Microsoft courseware and will be delivered by a Microsoft Certified Trainer (MCT).

Schedules

Oops! For this course, there are currently no public schedules available. Clicking on "Notify Me" will allow you to express your interest.

For dates, times, and location customization of this course, get in touch with us.

You can also speak with a learning consultant by calling 800-961-0337.

Curriculum

  • Describe the role of the Teams administrator
  • Identify common Teams problems
  • Explain how to approach the resolution process with Microsoft Teams
  • Understand and troubleshoot media flow
  • Use the Call Quality Dashboard to investigate audio and video issues
  • Troubleshoot emergency calling issues
  • Troubleshoot direct routing issues
  • Troubleshoot Teams meetings
  • Troubleshoot live events
  • Troubleshoot messaging
  • Configure and troubleshoot Teams clients
  • Configure and troubleshoot Teams services
  • Understand how to troubleshoot interoperability issues between Teams and Skype for Business, or Skype.
  • Understand how to troubleshoot federation issues, including federation policies and domain lists.
  • Troubleshoot account and network issues
  • Troubleshoot member sign-in issues
  • Troubleshoot guest access issues
  • Describe how to troubleshoot app issues in channels
  • Understand how to configure app permission and setup policies
  • Understand how to troubleshoot private and public channels
  • Troubleshoot private chat (P2P) file issues
  • Troubleshoot file issues for private channels
  • Troubleshoot file issues for public channels
  • Course Details

    • cert cert-green
      Certification: YES
    • skill skill-green
      Skill Level: Intermediate
    • enroll enroll-green
      Enrolled: 2413
    • duration duration green
      Duration: 3 Days

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