MS-100: Microsoft 365 Identity and Services Training

This module focuses on planning your Microsoft 365 experience. This includes planning for the proper Microsoft 365 subscription, planning for Microsoft 365 in your on-premises infrastructure, planning which identity and authentication solution best fits your organizational requirements, planning your service setup, planning for hybrid environments, and planning your migration to Microsoft 365.

Planning your Microsoft 365 Experience

Planning Microsoft 365 in your On-premises Infrastructure

Planning Your Identity and Authentication Solution

Planning Your Service Setup

Planning Your Hybrid Environment

Planning Your Migration to Office 365

Lab: Transition to Microsoft 365

Transition to Microsoft 365

After completing this module, students will be able to:

Determine which Microsoft 365 subscription offering best suits your organization’s requirements

Understand how to best use Microsoft 365 component services to meet your organizational needs

Plan your Microsoft 365 subscription

Identify the steps necessary to successfully migrate existing data to Microsoft 365

Prepare your organization for Microsoft 365

Estimate your network's bandwidth

Test your existing network using the tools provided by Microsoft

Describe the best practices for integrating to Microsoft 365

Identify the different deployment strategies for implementing Microsoft 365 services

Describe authentication behavior when connecting with or without modern authentication

Explain multi-factor authentication in Microsoft 365 deployments

Create a plan for directory synchronization and Azure AD Connect Pass-through authentication

Describe the issues, benefits, and best practices when implementing ADFS

Plan for Azure AD Seamless Single Sign-On

Plan your Email migration to Office 365

Plan your file storage and collaboration requirements

Plan your Microsoft Teams environment

Plan for user and group synchronization using Azure AD Connect

Plan for hybrid Exchange, SharePoint, and Skype for Business environments

Plan your deployment using the Deployment Planning Checklist

Analyze your Active Directory and plan any necessary clean-up using the ID Fix tool

Determine which migration strategy to use to move your mail, calendar, and contact information

Describe the performance and network issues to consider when planning your migration strategy

While Module 1 focuses on planning your Microsoft 365 tenant, this modules transitions to configuring your tenant. This includes configuring your Microsoft 365 experience, including your organization profile, your tenant subscription, your services and add-ins, and your tenant configuration. You will then learn how to manage Microsoft 365 user accounts and licenses, security groups, and domain services. You will conclude by examining how to leverage FastTrack and partner services.,

Configuring Your Microsoft 365 Experience

Managing User Accounts and Licenses in Microsoft 365

Managing Security Groups in Microsoft 365

Implementing Your Domain Services

Leveraging FastTrack and Partner Services

Lab: Configure your Microsoft 365 Tenant

Initialize your Microsoft 365 Tenant

Manage Users and Groups

Add a Custom Domain

After completing this module, students will be able to:

Complete your company’s organization profile

Maintain minimum subscription requirements for your company

Manage your services and add-ins

Describe the user identities in Microsoft 365

Create user accounts from both the Microsoft 365 admin center and in Windows PowerShell

Manage user accounts and licenses

Recover deleted user accounts

Describe the various types of groups available in Microsoft 365

Create and manage groups from Microsoft 365 admin center and using Windows PowerShell

Implement your domain services

Plan DNS for custom domains

Identify DNS record requirements for custom domains

Add a custom domain to Microsoft 365

Describe how FastTrack for Microsoft 365 helps customers deploy Microsoft 365

Request a partner to assist you with the FastTrack process

In the prior modules, you learned how to plan for and configure your Microsoft 365 tenant. In this module, you will take the next step in the deployment process by learning how to manage your tenant once it has been implemented. This includes configuring your Microsoft 365 administrator roles, managing tenant health and services, and managing user-driven and centralized deployments of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus).

Configuring Microsoft 365 Admin Roles

Managing Tenant Health and Services

Managing User-Driven Client Installations

Managing Centralized Microsoft 365 Apps for enterprise Deployments

Lab: Manage Your Microsoft 365 Tenant

Manage Administration Delegation

Monitor and Troubleshoot Microsoft 365

Install Microsoft 365 Apps for enterprise

After completing this module, students will be able to:

Describe the key admin roles in Microsoft 365

Identify the key responsibilities of the primary admin roles

Configure tenant roles

Monitor your organization's Microsoft 365 service health in the Microsoft 365 admin center

Develop an incident response plan to deal with incidents in your Microsoft 365 services

Request assistance from Microsoft to address technical, pre-sales, billing, and subscription support

Describe how Microsoft 365 Apps for enterprise click-to-run technology works

Describe the Microsoft 365 Apps for enterprise licensing and activation processes

Plan which update branch might be applicable for your organization

Plan which method to use for applying update branches to your users

Identify typical obstacles that prevent successful Microsoft 365 Apps for enterprise installations

Identify how to prevent users from installing Microsoft 365 Apps for enterprise

Install and configure Microsoft 365 Apps for enterprise with the Office Deployment Tool

Deploy Microsoft 365 Apps for enterprise using Group Policy

Describe how to manage Microsoft 365 Apps for enterprise updates

This module examines the primary features and functionality of the key Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Power Apps, Power Automate, Power BI, and Power Virtual Agents. This module also introduces you additional Microsoft 365 resources and provides an introduction to device management using Microsoft Intune, security baselines, and conditional access.

Exchange Online Overview

SharePoint Online Overview

Teams Overview

Power Platform Overview

Power Apps Overview

Power Automate Overview

Power BI Overview

Power Virtual Agents Overview

Additional Resources Overview

Device Management Overview

Lab: Reviewing Office 365 Functionality

Review Key Features of Exchange Online

Review Key Features of SharePoint Online

Create a Ticketing System in SharePoint

Review Key Features of Microsoft Teams

Explore the Power Platform Admin Center

Create a Power App from a SharePoint data source

Create a Power App from scratch

Create a flow using Power Automate

Create a DLP Policy using Power Automate

Build a Power BI report and dashboard

After completing this module, students will be able to:

Describe the most common recipient types are available in Exchange Online

Manage anti-malware and anti-spam policies in Exchange Online

Plan your organization's disaster recovery needs related to company and user emails

Determine retention tags and policies that will help you manage your organization’s email lifecycle

Describe migration and coexistence strategies and understand the differences between them

Select the right mail migration strategy for your organization

Determine when you want to change the DNS MX record for a domain in an Office 365 migration

Describe the different ways to migrate mailboxes to Office 365 in a hybrid Exchange environment

Determine the permission levels that your organization should use in SharePoint Online

Describe the levels of encryption for data at rest and data in transit within SharePoint Online

Describe the SharePoint Online options for maintaining and recovering content in an intranet

Describe the different options that provide anti-malware protection in SharePoint Online

Describe basic Teams functionality and the infrastructure that supports its goals

Describe how Teams compares to the other collaboration apps in Office 365

Manage user licenses in the Office 365 Admin Center and PowerShell to provide Teams access

Describe the functionality provided by Guess access in Microsoft Teams

Describe audio conferencing functionality that is available in Microsoft Teams

Manage user settings for audio conferencing

Implement phone systems in Microsoft Teams

Identify the components that make up the Power Platform product family

Describe the basic features of the Power Platform Admin center

Describe what Power Apps are, including their business impact and primary components

Describe how Power Apps connect to data sources

Create a basic Power App

Test and monitor a Power App

Run a Power App

Describe the Power Apps security structure

Build and run a basic workflow using Power Automate

Administer Power Automate

Build and share a basic Power BI report and dashboard

Administer Power BI

Explain what Power Virtual Agents are and how they empower teams to easily create powerful bots

Describe key features of Power Virtual Agents

Describe how device management enables organizations to protect and secure their resources and data

Describe how organizations use Microsoft Intune to secure proprietary data

Manage security baselines to secure devices

Use conditional access to manage devices and apps

This module introduces you to the Microsoft 365 clients, including mobile clients and clients working offline. This module also examines how to configure Office client connectivity to Microsoft 365, including automatic client configuration, DNS records required for automatic client configuration, configuring Outlook clients, configuring MFA, and troubleshooting client connectivity.

Microsoft 365 Client Overview

Configuring Office Client Connectivity to Microsoft 365

After completing this module, students will be able to:

Identify the client packages supported by Microsoft 365

Identify the mobile clients supported by Microsoft 365

Identify the Microsoft 365 features that are available for each mobile client platform

Compare Office Online, Microsoft 365 Apps for enterprise, and Office 2016 Professional Plus

Work with Office Online apps

Describe how Outlook utilizes Autodiscover to initially connect an Outlook client to Exchange Online

Identify the DNS records needed for Outlook to locate the services in Office 365 using Autodiscover

Describe the connectivity protocols that enable Outlook to connect to Office 365

Describe how MFA increases security by adding an extra layer of user verification

This module examines how to capture user-driven data using Office Telemetry and Workplace Analytics.

Configuring Office Telemetry

Configuring Microsoft Analytics

After completing this module, students will be able to:

Identify the five components of the Office Telemetry Dashboard

Describe the typical deployment requirements and issues that you might encounter when deployment Off

Describe the types of data collected by the Office Telemetry Agent

Install and configure Office Telemetry

Describe how Workplace Analytics can help organizations

Describe how organizations can use Workplace Analytics

Configure Workplace Analytics

Enroll devices in Desktop Analytics

Assess readiness using Desktop Analytics

Connect Desktop Analytics with Configuration Manager

This module provides an in-depth examination of Microsoft 365 Identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect and, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management.

Introduction to Identity Synchronization

Planning for Azure AD Connect

Implementing Azure AD Connect

Managing Synchronized Identities

Password Management in Microsoft 365

Lab: Manage Identities

Prepare for Identity Synchronization

Implement Identity Synchronization

Implement Password Management

After completing this module, students will be able to:

Describe the Microsoft 365 authentication options

Explain directory synchronization

Provide an overview of Azure AD Connect

Plan directory synchronization to synchronize your on-premises Active Directory objects to Azure AD

Plan an Azure AD Connect implementation

Plan for Azure AD Connect in a multi-forest scenario

Configure Azure AD Connect Prerequisites

Set up Azure AD Connect

Describe Azure AD Connect Health

Perform tasks to ensure users synchronize efficiently and successfully deploy Azure AD Connect

Manage groups with directory synchronization

Use Azure AD Connect Sync Security Groups to delegate control in Azure AD Connect to other users

Troubleshoot directory synchronization using a variety of troubleshooting tasks and tools

Describe the available password management features in Microsoft 365

This modules provides a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.

Implementing Applications in Azure AD

Configuring Azure AD App Proxy

Solutions for External Access

After completing this module, students will be able to:

Register an application or service within your Azure AD tenant

Update an application within the Azure AD consent framework

Modify the configuration of a single-tenant application to make it a multi-tenant application

Remove an application's registration from your Azure AD tenant

Describe the benefits of Azure AD Application Proxy and how it works

Identify Azure AD application proxy prerequisites

Install and register a connector and verify that it installed correctly

Publish an on-premises app for remote access and test the published app to verify that it functions

Manage External Access with Azure AD B2B collaboration.

Explain the difference between Microsoft 365 external access and Azure AD B2B collaboration

Explain the attributes of a collaborative User.

Demonstrate Azure B2B Collaboration

Manage external access and guest access using Microsoft Teams

Manage customer lockbox requests