By: Microtek Learning
May. 05, 2023
Last Updated On: Jun. 05, 2023
ISO (International Organization for Standardization) standards play a crucial role for organizations in the IT world to compete in international markets. ISO originated in 1947 and is headquartered in Switzerland (Geneva). They demonstrate a business’s commitment to safety, quality, and environmental sustainability.
Certification to ISO standards can also enhance an organization's integrity and reputation, leading to better business prospects and partnerships. Implementing ISO standards can also help businesses reduce waste, improve their efficiency, and minimize risk, resulting in increased sustainability and profitability.
The International Organization for Standardization (ISO) is an independent as well as a non-governmental organization that counts over 165 or more member countries. ISO Standards are a pool of best practices designed to give a framework for companies to confirm security, quality, and proficiency in their operations, services, and products.
ISO standards are far-reaching, covering multiple areas of life. The standards mainly present an approach that has been approved by experts globally. In its early years, the ISO's primary focus was on developing standards for specific industries, such as construction and manufacturing. But, it has also expanded its scope to cover an extensive range of topics, including health and safety, information security, environmental management, information security, risk management, and quality management.
ISO (International Organization for Standardization) usually covers a suite of best practices that would aid companies to build processes, policies, and controls that are intended to meet the three purposes of information security:
Availability: Confirms data can be accessed when it is needed.
Confidentiality: Confirms data or information can only be accessed by accredited folks.
Integrity: Keeps data comprehensive, correct, and complete.
ISO has developed several internationally recognized standards that cover various aspects of management systems and best practices. Some examples of such standards include ISO 31000 for risk management, ISO 27001 for information security, ISO 45001 for occupational health and safety, ISO 9001 for quality management, and ISO 14001 for environmental management.
Organizations use International Organization for Standardization (ISO) certification to give esteemed clientele proof of compliance and win their confidence. ISO certification charges differ based on numerous factors, such as your specific vertical, annual returns, organization size, number of employees, and so on.
It is an independent organization established in 1947 to develop standards that promote global trade and collaboration. Its purpose is to provide guidance and standardization to facilitate trade and collaboration across the globe. Its headquarters are located in Geneva, Switzerland.
The International Federation of the National Standardizing Associations (ISA) was established in the 1920s and later evolved into the International Organization for Standardization (ISO). However, the activities of the organization were suspended during World War II. After the war, the United Nations Standards Coordinating Committee (UNSCC) offered a new universal standards body, which led to the establishment of the ISO we know today.
ISO operates in over 165 countries worldwide, with only one member per country, which is the foremost standards organization in that country. Individuals are not eligible for membership in ISO, yet industry experts can collaborate with ISO in various ways.
Also Read: ISO 27001 and Associated Certifications
In the year 2021, China was the top-most country with the maximum number of ISO 9001 certificates, followed by other countries like Germany and Italy. This particular standard focuses on establishing the criteria for QMS.
Adhering to ISO standards and regulations is essential for businesses as:
Ensures that products and services are reliable, safe, and of superior quality.
Compliance with these standards can augment a company's status and customer confidence in a company’s products or services.
Assist businesses to streamline their processes and enhancing efficiency, resulting in increased profitability.
Provide a framework for organizations to address environmental and social responsibilities, promoting sustainability and ethical practices.
Finally, adherence to ISO standards can help comply with legal and regulatory necessities.
Overall, adherence to ISO standards and regulations is important for organizations looking to improve their operations, gain a competitive advantage, and demonstrate their commitment to quality and social responsibility.
ISO 9001: Quality Management System
ISO 50001: Energy Management System
ISO 14001: Environmental Management System
ISO 45001: Occupational Health and Safety Management System
ISO 22301: Business Continuity Management System
ISO 38500 (Corporate Governance of Information Technology)
ISO/IEC 27002: Code of Practice for Information Security Controls
ISO 26000: Social Responsibility
ISO 13485: Medical Devices Quality Management System.
ISO 20000: IT Service Management
The ISO (International Organization for Standardization) has designed various key principles that guide its standards, counting:
Leadership: The first principle of ISO standards is Leadership, which emphasizes that leaders at all levels should create and maintain a conducive environment to achieve the goals of the organization.
Customer Focus: The second key principle of ISO standards is customer focus, which emphasizes that businesses should understand and fulfill the requirements and expectations of their customers.
Relationship Management: ISO 9001 standard includes Relationship Management as one of its key principles. As per this principle, any business and its external providers are interdependent, and their mutually beneficial relationship creates value.
Improvement: The fourth key principle of ISO is Improvement, which emphasizes that organizations should continually strive to improve their products, services, and processes.
Engagement of People: This principle promotes a culture of trust, open communication, and teamwork, creating a positive working environment where individuals feel valued and motivated to contribute to the organization's success.
Process Approach: Adopting the process approach can aid organizations in enhancing their efficiency, minimizing waste, and improving customer satisfaction. It involves breaking down complex activities into smaller, more manageable processes that can be monitored, controlled, and improved over time.
Evidence-centric Decision Making: ISO standards highlight the importance of making evidence-based decisions that are backed by a thorough analysis of specific data.
These principles are developed to assist organizations develop effective and efficient management systems that align with their objectives, while also providing a framework for continual development and improvement.
The ISO standards can be categorized into various types based on their scope and purpose.
ISO 9000 is an internationally recognized standard that outlines the requirements for a quality management system, which can assist organizations to boost the quality of their products and services and increase customer satisfaction. The standard provides a framework of guidelines and best practices that organizations can use to identify and address areas for improvement.
The ISO 22000 standard provides guidelines for organizations to ensure the safety of food for public consumption. It applies to all types and sizes of businesses with food safety concerns, providing a set of criteria for implementing a food safety management system. This ISO standard is recognized internationally as a benchmark for food safety management.
ISO/IEC 27000 offers a guiding principle to ensure the organizational information and data safety. The standard is specifically relevant for companies that handle confidential customer data, personal information, finances, or intellectual property. By implementing these standards, companies can ensure that their information is safeguarded against unauthorized access, theft, or damage.
ISO 31000 is a standard that provides a framework for companies to manage risks associated with their business decisions. This standard helps companies identify and assess potential risks and determine how to handle the consequences effectively by applying the best practices. Every business faces risks, and ISO 31000 provides a systematic approach to managing these risks to minimize their impact on the organization. Every business decision involves some risk.
ISO standards have several major importance, including:
Facilitates Global Trade: ISO standards are recognized and respected worldwide, making it easier for companies to do business with each other across different countries and regions.
Improves Quality and Safety: ISO standards set guidelines and requirements for quality management and safety measures, ensuring that products, services, and processes are safe and reliable.
Boosts Customer Satisfaction: ISO standards help companies meet customer expectations by guiding on how to deliver products and services that meet or exceed customer requirements.
Promotes Innovation: ISO standards promote innovation by encouraging companies to continuously improve their products and services through research and development.
Streamline Operations: ISO standards provide guidelines for effective management systems, reducing inefficiencies and improving productivity.
Ensures Environmental Sustainability: ISO standards set guidelines for sustainable business practices, helping companies minimize their environmental impact and operate in a socially responsible manner.
Hence, the application of the best ISO Principles across the businesses is significant to stay compliant. In short, ISO standards play a crucial role to enhance international trade, improving the quality of products and services, and supporting seamless business practices.
PECB is an authorized body that offers approved certification and training courses and Microtek Learning is an accredited training partner with PECB. We assist organizations, leaders, and professionals by offering PECB training and certification courses. Such courses come with basic concept categories like Service Management, Information Security Management, Risk Management, Privacy Information Management Systems, and Business Continuity Management System and Incident Management.
For instance, ISO certifications and training courses like ISO/IEC 27032 Cyber Security Foundation Training assist you to understand the approaches used in cybersecurity and ensure that your firm has the proper cybersecurity management.
In conclusion, ISO standards are essential for businesses to maintain quality, safety, and credibility in the global market. By following these standards, businesses can enhance their operations and ensure that their products and services meet international standards, leading to long-term success and growth.