📘 55354: Administering Office 365 Outline

In this module, you will learn about setting up an Office 365 tenant for a trial or for a full deployment including the key technical decision points in both pilot and deployment phases. This module introduces the core services of Office 365 and how to configure DNS settings to add custom/vanity domains for use with all Office 365 services.

Lessons

Overview of Office 365
Core Services of Office 365
Requirements for an Office 365 Tenant
Planning a Pilot and Deployment
Creating an Office 365 Tenant
Adding Custom Domains and Managing DNS Settings

Lab 1: Provisioning Office 365

Configure an Office 365 Tenant
Configure a custom Domain

After completing this module, students will be able to:

Describe the features and benefits of Office 365
Provision a New Tenant
Plan a pilot deployment of Office 365
Add a custom domain to an Office 365 tenant

After setting up your Office 365 tenant, the next stage is to give access to users. In this module, you will learn how to create, manage and license users in Office 365, via PowerShell and using synchronization with on-premises directory services. This module also introduces the different types of groups available in Office 365 and how they are used.

You will then learn how to manage administrative access using Role Based Access Control (RBAC).

Lessons

Managing User Accounts and Licences
Managing Passwords and Authentication
Create and Managing the Different Types of Groups in Office 365
Managing Users and Groups with PowerShell
Managing Users and Groups in the Azure AD Admin Center
Role Based Access and Administrative Roles
Planning and Configuring Directory Synchronization

Lab 1: Managing Users and Groups in Office 365

Create and Update User Accounts
Assign a Licence to a User
Manage Office 365 Password Policies
Create and Manage Microsoft 365 Groups
Create and Manage Security Groups
Create Users and Groups with PowerShell
Assigning Service Administration Roles
Creating Administrative Units

Lab 2: Planning and Configuring Directory Synchronisation

Preparing for Directory Synchronization
Configuring Directory Synchronization
Managing Active Directory Users and Groups

After completing this module, students will be able to:

Manage User Accounts and Licences in the Cloud
Configure Office 365 Password Policies
Manage Security Groups and Microsoft 365 Groups in the Cloud
Manage Users and Groups via PowerShell
Configure Administrative Access
Plan and Prepare for Directory Synchronization
Implement Directory Synchronization using Azure Active Directory Connect
Manage User and Groups in Office 365 using Directory Synchronization

This module looks at the tools and client applications you can use to connect to Office 365. You will learn about the options for configuring and deploying the Apps for Microsoft 365 (previously known as Microsoft Office/Office 365 Pro Plus) across web, Windows, Mac OSX and mobile platforms

Lessons

Planning Network Configuration for Office 365 Tools and Applications
Using the Office Configuration Tool
Click to Run Installation Use and Control
Managing Centralized Deployment of Tools, Applications and Add-ins
Reporting

Lab 1: Deploying and Configuring Tools and Applications for Office 365

Running the Microsoft 365 Network Connectivity Test
Create a Custom Configuration for Click to Run
Create a Custom Configuration for Centralized Deployment

After completing this module, students will be able to:

Plan for the Deployment of Tools and Applications for Office 365
Troubleshoot Connectivity for Tools and Applications for Office 365
Create Custom Configuration for Apps for Microsoft 365
Manage Installation Methods For Apps for Microsoft 365

In this module, you will learn to create and manage mailboxes including shared group and resource mailboxes as well as distribution lists. You will then learn about Exchange Online permissions which offer more granular control of Exchange Online Administration than the Office 365 Administration roles.

This module also considers Mail Flow rules and email protection including anti-spam and anti-malware.

Lessons

What is Exchange Online
Managing Exchange Online Mailboxes
Managing Office 365 Groups in Exchange Online
Configuring Exchange Online Permissions
Managing Exchange Online using PowerShell
Plan and Configure Mail Flow
Plan and Configure Email Protection

Lab 1: Planning and Managing Exchange Online

Configuring Exchange Online Recipients
Configuring Exchange Online Resource Mailboxes
Configure Email Protection

After completing this module, students will be able to:

Describe Exchange Online
Manage Exchange Online Recipients
Configure Delegated Administration in Exchange Online
Configure Email Protection

This module introduces SharePoint Online and its role in providing other Office 365 services such as Microsoft Teams and OneDrive. In this module, you will learn how to plan and configure SharePoint Online including controlling External Sharing.

Lessons

What is SharePoint Online
Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups
SharePoint Online Architecture
Configure SharePoint Online
Configure and Control External Sharing
Managing SharePoint Online Site Collections
Managing SharePoint Online using PowerShell

Lab 1: Planning and Managing SharePoint Online

Configuring SharePoint Online Settings
Create a SharePoint Intranet
Verify External User Sharing

After completing this module, students will be able to:

Describe SharePoint Online
Manage SharePoint Online Settings
Create SharePoint Online Site Collections
Plan and Configure External User Sharing

This module explains how to plan and configure Microsoft Teams for communication and collaboration within your organization and how to control external communications. You will learn to use Microsoft Teams policies to configure Teams user settings.

Lessons

What is Microsoft Teams
How Microsoft Teams integrates with other Office 365 Services
Create and Manage Organization Wide Settings
Create, Manage and Assign Microsoft Teams Policies
Plan and Configure External and Guest Access
Managing Microsoft Teams using PowerShell

Lab 1: Planning and Managing Microsoft Teams

Configure Organization Wide Settings
Working with Teams Policies
Configure External and Guest Access
Create a Team

After completing this module, students will be able to:

Plan and Configure Microsoft Teams Organization Wide Settings
Manage and Assign Microsoft Teams Policies
Create a Microsoft Teams Team

In this module, you will learn about the other Office 365 services including their purpose, and an introduction to the use and administration of each service. You will then learn about selected Add-ins to extend Office 365.

Lessons

Yammer
Planner
Visio
Bookings
Delve
Forms
Power Platform
Stream
Sway
Viva
Scheduler
Add-ins, including Find Time and Junk Reporter

Lab 1: Planning and Managing Office 365 Services

Configure and Manage Planner
Configure and Manage Bookings
Configure Power Platform Data Policy

After completing this module, students will be able to:

Describe Office 365 Services (for example Yammer, Steam and Viva)
Plan and Configure Office 365 Services (for example Planner and Bookings)
Configure Power Platform Data Policies

This module introduces the Security and Compliance features in Office 365. Whilst Microsoft 365 plans includes extended security and compliance features, this module will focus on those products available in the core plans without the extended licensing.

Lessons

Overview of Security and Compliance Features in Office 365
Extending Security and compliance Features with Additional Licences
Using the Microsoft Defender Portal and Secure Score
Using the Office 365 Compliance Portal and Compliance Score
Plan and Configure Retention Labels and Policies
Plan and Configure Data Loss Prevention Policies
Create and Assign Sensitivity Labels
Configure Safe Attachments and Safe Links Policies
Plan and Configure Multi Factor Authentication

Lab 1: Configure Security and Compliance in Office 365

Review Secure Score
Configure Threat Protection
Configure Sensitivity Labels
Configure Retention for Microsoft Teams
Configure Multi Factor Authentication

After completing this module, students will be able to:

Describe the Security and Compliance Features in Office 365
Review Licence Requirements for Security and Compliance Features in Microsoft 365
Configure Information Protection in Office 365
Configure Information Governance in Office 365

This module looks at techniques for troubleshooting issues with Office 365 focusing on the core services. You will also learn about the reporting and monitoring tools and features available.

Lessons