Microsoft Dynamics 365 combines CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) abilities to manage business functions in all domains such as Financials, Sales, Operations, Project Service Automation, Field Service, Customer Insights, and Marketing. Dynamics 365 training is the next step towards intelligent business applications that run companies and qualify them to transform and grow. D365 applications can be merged with other Microsoft office tools like analysis tools like Power BI and customization and Outlook and Excel.

Who Should Consider Microsoft Dynamics 365 Training and Certification Courses?

• Anyone who has the business knowledge
• Technical Architects and Developers
• Individuals planning to implement the Finance module
• Accounting and Professionals in ERP
• Application Consultants
• Technology Consultant
• Sales, Marketing, Pre-Sales Executives

Dynamics 365 is the business solution that offers many apps which can be deployed and bought as per the requirements plus subscriptions and flexible plans. The essential components that Dynamics 365 offers are CRM, ERP, and HCM, and these apps are very flexible and can be combined in a single platform. Its primary goal is to provide company solutions to the enterprise level. Microsoft Dynamics 365 works with MS Office tools like Office 365, SharePoint, Outlook, etc., and Power Platform, making Dynamics more extensible, enhanced, and user friendly.

Benefits of Dynamics 365 Certification Training

Once you have completed the above courses, you will be able to:

• Guide through various client types
• Help you identify different action types.
• Keep a check on the activities and data of Outlook.
• Help you learn the use of views.
• Search data utilizing Global Search
• Help you know the role of leads.
• Understand the Information to Opportunity Process Flow
• How to identify case types
• Understand the fundamental steps of marketing
• Marketing campaign planning and budgeting
• Know when to execute a marketing campaign
• Conduct the post-course survey

Types of Microsoft Dynamics 365 Certification

MCSA: Microsoft Dynamics 365

Dynamics 365 certification proves your skills and knowledge in Dynamics 365 technology, including configuring, upgrading, and customizing. The Microsoft Dynamics 365 certification is for Developers, Technical Support Engineers, Implementation Consultants, and System Administrators.

MCSA: Microsoft Dynamics 365 for Operations

Dynamics 365 for Operations certification proves your skills in Dynamics 365 technology, such as executing fundamental development and technical processes required to customize D365 Operations. This d365 Operation certification is for Programmers, Technical Consultants, and IT personnel.

MCSE: Business Applications

Business Applications certification validates your skills in managing and implementing Dynamics 365 technology. This certification begins with the basics of Dynamics 365 and makes more expertise in one or business-specific areas. This certification is for Developers, Technical Support Engineers, Implementation Consultants, and System Administrators.

Dynamics 365 Applications:

Sales - it helps users generate Leads, Prospects, and Sales processes.

Customer Service - targets customers by allocating tickets and fixing them quickly and meeting the SLA's.

Marketing - the purpose is to find the target audience by generating leads, segmentation, and scoring them, enabling developing web forms pages and mass emailing.

Finance and Operations - covers all operational and financial planning instruments, logistics manufacturing, trade, project costing, supply chain management, and warehousing.

Field Service - enables users to incorporate with the work orders, dispatching, scheduling, and billing the customers.

Project Service Automation - managing projects from start to end, such as handling vendor budgeting and contracts and planning resource management.

Talent -  HCM module enables you to soothe the daily tasks of HR from compelling them till onboard the creating benefits, applicants, managing leaves, compensation, increasing their performance, and strategy business processes.

Retail - Dynamics AX will be designed on its own to adapt to the Retail industry's requirements.