ITIL 4 Specialist: Acquiring & Managing Cloud Services Training

This program offers vendor-neutral, user-centric assistance in gaining a practical grasp of how cloud technology and procurement can fit into and support more comprehensive company strategy and functions using the ITIL framework.

📘 ITIL4 🎓 Certification: YES 👥 2135 Enrolled ⏱️ 3 Days 💼 Intermediate Level ⭐ 4.8 | 113 Reviews

Why Microtek Learning?

500+

Courses

10+ Years

Experience

95K+

Global Learners

Virtual Instructor-Led Training

$2142

Course Overview

It looks at the idea of the "user journey" for cloud services, which connects important ITIL ideas like guiding principles and the service value chain to give a comprehensive picture and understanding of the complete procurement lifecycle.

This certification expands the primary ITIL 4 framework and gives organizations the direction they need to handle and take advantage of the opportunities and challenges presented by new technologies and themes that have an impact on their operations.

With the help of this course, individuals will be able to become familiar with ITIL ideas, comprehend the necessary ITIL 4 advice, and open up professional growth possibilities in the cloud services industry.

Mode of Training

🏫 Classroom 💻 Live Online 🧪 Blended 👨‍👩‍👧‍👦 Private Group

What you will learn

Understand the role of cloud services in an organization
Understand how cloud services are selected and procured
Know how to onboard and offboard cloud services
Know how to manage the use of cloud services
Know how to evaluate and improve a cloud strategy
Know how to define an organization�s requirements and readiness to adopt cloud solutions
Know how to identify the types of cloud services and understand their applicability to an organization�s context

Who Should Attend This Course?

C-level (and aspiring C-level)
ITSM managers and aspiring ITSM managers
Cloud architects and cloud consultants
Procurement and Capture Manager considering procuring cloud services
Individuals continuing their journey in service management
Existing ITIL qualification holders wishing to develop their knowledge
Managers of all levels involved in shaping direction and strategy or developing a continually improving team

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📘 ITIL 4 Specialist: Acquiring & Managing Cloud Services Outline

What is the cloud?
Cloud services
Role of cloud in digital transformation
Sustainability objectives
Governance

Cloud strategic positioning
Value: Outcomes, costs, and risks
Formulating the initial cloud strategy

CSP landscape
Requirements
Cloud readiness assessement
Cloud strategy and cloud service requirements

Desired minimum return on investment
Communicating requirements
Requesting and reviewing proposals
Defining and communicating a business case for cloud services

Value co-creation
Cloud service agreements
Share responsibility model
Charging models

General considerations
Migrating to the cloud
Security and compliance considerations

Operating model alignment
Value co-creation drivers in practice
Managing the optimization of cloud service consumption
Managing cloud service quality
Cloud tools for value co-creation

Maintaining operating model alignment
VUCA and the value cocreation map
Continual improvement

Still have questions?

Reach out to our learning advisors for personalized guidance on choosing the right course, group training, or enterprise packages.

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What You Get with Microtek Learning

Instructor-Led Excellence

✓ Certified Instructor-led Training
✓ Top Industry Trainers
✓ Official Student Handbooks

Measurable Learning Outcomes

✓ Pre- & Post-Training Assessments
✓ Practice Tests
✓ Exam-Oriented Curriculum

Real-World Skill Building

✓ Hands-on Activities & Scenarios
✓ Interactive Online Courses
✓ Peer Collaboration (Not in self-paced)

Full Support & Perks

✓ Exam Scheduling Support ^*
✓ Learn & Earn Program ^*
✓ Support from Certified Experts
✓ Gov. & Private Pricing ^*

Our Clients

For over 10 years, Microtek Learning has helped organizations, leaders, students and professionals to reach their maximum potential. We have led the path by addressing their challenges and advancing their performances.