ITIL4 Foundation Training

ITIL (Information Technology Infrastructure Library) Foundation training focuses on how professionals can enhance their ability to plan, select, and maintain IT services in a business setup.

📘 ITIL4 🎓 Certification: YES 👥 1642 Enrolled ⏱️ 2 Days 💼 Foundation Level ⭐ 5 | 113 Reviews

Why Microtek Learning?

500+

Courses

10+ Years

Experience

95K+

Global Learners

Virtual Instructor-Led Training

$1799

Self-Paced Learning

$1149

Course Overview

ITIL (Information Technology Infrastructure Library) Foundation training focuses on how professionals can enhance their ability to plan, select, and maintain IT services in a business setup.

This technical course introduces professionals to the critical concepts, elements, and terminology present in ITIL. Professionals undertaking ITIL 4 Foundation Training get to learn about the four dimensions of service management, key concepts from DevOps, Lean, Agile, and all the other essential information required to a good understanding of the ITIL framework.

Microtek Learning's ITIL certified instructors ensure that the skills and techniques they are sharing do not cause a mismatch in the workplace. Since Quality is a critical pillar in any given economy, ITIL makes it easier for qualified professionals to serve clients.

Within a short span, the training enables the students to acquire vast knowledge concerning ITIL concepts and vocabulary. This training's objective regarding what is to be undertaken; thus, the trainees gain much.

Why get the ITIL 4 Foundation Certification

Mode of Training

🏫 Classroom 💻 Live Online 🧪 Blended 👨‍👩‍👧‍👦 Private Group

What you will learn

An overview of ITIL 4 guiding principles
Identifying opportunities to implement IT best practices using ITIL 4 framework
ITIL 4 terminology and concepts and use similar language with other IT teams
Service value system
Service value chain activities and how they interconnect with other processes
4 new dimensions of Service Management
Understanding the importance of IT services and business integration
Continual Improvement and its benefits
How to clear your ITIL4 Foundation exam on the first attempt

Who Should Attend This Course?

Job roles include, but are not limited to:

IT Managers	IT Project Managers
Network Operators	IT Suppliers
Help Desk Managers	Incident Managers
System Analysts	System Administrators
Security Managers	IT Operations Manager
Database Administrators	IT Professionals who are part of ITSM improvement tasks
Anybody who wants to gain knowledge of the all-new ITIL® 4 best practices	Anybody who is looking to clear their ITIL4 Foundation certification exam

ITIL4 Foundation Exam Format

Exam Name	Exam Cost	Exam Format	Total Questions	Passing Score	Exam Duration	Languages	Testing Center
ITIL 4 Foundation	USD 324	Multiple Choice	40 Questions	26 out of 40	60 Minutes	Chinese, Dutch, English, French, Italian, Japanese, Polish, Spanish, Portuguese (Brazil)	Peoplecert

Skills Covered

ITIL key concepts	ITIL central principles
ITIL process models	Service level management
Customer experience improvements	ITSM efficiency
15 ITIL best practices

Prerequisites

There are no prerequisites for ITIL 4 Foundation; therefore, anyone can attend.
It is recommended that participants have at least 1-2 years of experience in working for an IT-based company, but not mandatory

Reasons to choose Microtek Learning - ITIL 4 Foundation Certification training

Widely-recognized ITIL 4 Foundation certification training delivered with Expert Instructors
Get a fundamental understanding of globally-recognized ITSM standards
Move ahead in your career as an ITIL 4 Certified Professional
Expert ITIL trainers and exclusive resources from Axelos to clear your ITIL 4 Foundation certification exam
Join with other IT professionals from across the globe and understand how ITIL is being implemented in their respective organizations