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MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps Training

MB 280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps Training is focused on gaining expertise in configuring the application. This includes learning about platforms like Dynamics 365 Sales and Dynamics 365 Customer Insights.

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Course Overview

MB 280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps Training is for professionals looking to upskill their knowledge of model-driven applications. This course deals with concepts such as creating tables and columns, configuring user experience, and working with Microsoft Dataverse inside a model-driven application.

This training is a part of a four-course series (MB-280T01-T04), and thus aligns to the MB 280 certification exam.

Mode of Training

🏫 Classroom 💻 Live Online 🧪 Blended 👨‍👩‍👧‍👦 Private Group

Upcoming Schedules

Start Date Time Duration Mode Price
Dec 12, 2025 9:00 am - 5:00 pm EST 1 Day online
$654
Dec 26, 2025 9:00 am - 5:00 pm EST 1 Day online
$654
+ View more schedules

What you will learn

  • Getting started with using Dataverse
  • Creating, managing, and customizing tables and columns within Dataverse.
  • Understanding relationships while building connections between tables in Dataverse
  • Visualizing and exporting data using Dataverse views on Excel templates
  • Using power query to load and manipulate data in Dataverse
  • Learning how to create and manage environments in Microsoft Dataverse
  • Integrating Dataverse data with external tools like Azure Synapse Link and Power BI.
  • Customizing the command bar in Power Apps

Who Should Attend This Course?

  • Professionals willing to learn about model-driven applications, Microsoft Copilot for sales, and Dynamics 365 Customer Insights.
  • Given below are professionals who can use Configure Dynamics 365 Customer Experience Model-Driven Apps Training to upskill their current positions:
    • Business Managers
    • Dynamics Functional Consultant

Prerequisites

  • Professionals pursuing this course shall be familiar with Microsoft Power Apps and basic data modelling principles.
  • Basic knowledge of Dynamics 365 customer experience suite, Dynamics 365 sales, and Dynamics 365 customer insights is recommended.

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📘 MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps Outline

Create and manage environments in Dataverse

  • Identify the different environments that are in Dataverse.
  • Create and manage environments in Dataverse.
  • Create an instance of a database in Dataverse.
  • Add users and security roles within an environment in Dataverse.
  • Determine where to manage settings for an environment.

Create tables in Dataverse

  • Create tables with Dataverse
  • Import data into a Dataverse database

Manage tables in Dataverse

  • Tables in Dataverse.
  • Types of tables that are available in Dataverse.
  • Creating a custom table.
  • Enabling attachments within a table.
  • Which licensing requirements to apply to use each type of table.

Create and manage columns within a table in Dataverse

  • What a column is in Dataverse.
  • The types of columns that are available in Dataverse.
  • How to add a column to a table.
  • What a primary name column is in Dataverse.
  • How to identify restrictions that are associated with columns.
  • How to create an auto-numbering column.
  • How to create an alternate key.

Working with choices in Dataverse

  • Learn about choices.
  • Explore the standard choices.
  • Create a new choice or modify an existing one.

Load/export data and create data views in Dataverse

  • View data within a table.
  • Create or edit views of data in a table.
  • Load data into a table.
  • Export data from a table.
  • Add, update, or delete data in a table by using Excel.
  • Import data using Power Query in Maker Portal
  • Generate a new dataflow from an Excel Template.
  • Learn about dataflows.

Connect to other data in a Power Apps canvas app

  • Understand and use action-based connectors.
  • Integrate user information and user-profile information into a canvas app.
  • Use Power Automate with Power Apps.

Create a relationship between tables in Dataverse

  • Why you should segment data that is used by your solutions into many tables.
  • Why you need to relate one table to another.
  • How to build relationships between tables.
  • How to select the proper relationship type when you're building solutions with Dataverse.

Define and create business rules in Dataverse

  • Define business rules in Dataverse.
  • Create and manage business rules in Dataverse.

Create and define calculation or rollup columns in Dataverse

  • Define a rollup column.
  • Create a rollup column.
  • Identify a calculation column.
  • Create a calculation column.
  • Define a formula column.

Customize the command bar

  • Create or edit modern commands
  • Work with classic commands
  • Use Power Fx
  • Customize commands

Common command bar scenarios

  • Implement a copy/clone of a data row from a command bar
  • Dynamically use table permissions and definitions from command bar logic
  • Improve the user experience using command bar commands using the Notify and Confirm functions
  • Navigate to internal and external app content from command bar commands

Advanced command bar concepts

  • Understand how application life cycle management works when customizing command bars.
  • Discover how AutoSave works with commands and how to provide your users with the best experience.
  • Explore scenarios where using JavaScript to implement the command action would be beneficial and learn how to configure JavaScript for the command action.
  • Configure command scope to make your command bar command available broader than a single app.
  • Learn how to use Power Apps custom pages as dialog boxes launched from a command bar command.

Visualize data with Dataverse views

  • Discover the different types of Dataverse views.
  • Learn how to create and edit views.
  • Work with filters and sorting criteria.

Use Power Query to load data in Dataverse

  • Understand the different data source categories available when using Power Query.
  • Know how to import data into a Dataverse table by using Power Query.
  • Understand the different refresh options available.

Use Microsoft Word and Excel templates with Dataverse

  • Learn how to use Word templates with Dataverse data.
  • Learn how to use Excel templates with Dataverse data.

Export data from Dataverse and use Microsoft Excel to edit records

  • Learn how to export data from Dataverse into Excel files.
  • Discover the different exported file types.
  • Learn about the security concepts for the exported data.

Use Azure and external tools to manipulate data

  • Discover the features of Azure Synapse Link for Dataverse.
  • Learn how Dataverse community tools can help with data manipulation.
  • Discover how Power BI services and tools relate to Dataverse.

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