MS-220T00: Troubleshoot Microsoft Exchange Online Training

You can learn how to fix a wide variety of issues that can occur in organizations utilizing Microsoft Exchange Online by taking the MS-220T00: Troubleshoot Microsoft Exchange Online course.

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Course Overview

Note: This course is retired on July 31, 2023.

You can learn how to fix a wide variety of issues that can occur in organizations utilizing Microsoft Exchange Online by taking the MS-220T00: Troubleshoot Microsoft Exchange Online course.

You will learn how to troubleshoot a variety of Microsoft Exchange Online issues in the MS-220T00: Troubleshoot Microsoft Exchange Online training, including mail flow, recipient issues, compliance, and cloud/on-premises hybrid settings.

Training Exclusives

Live instructor-led interactive sessions with Microsoft Certified Trainers (MCT).
Access to Microsoft Official Courseware (MOC).
Real-time Virtual Lab Environment.
Experience 24*7 Learner Support.
Self-paced learning and flexible schedules.

Mode of Training

🏫 Classroom 💻 Live Online 🧪 Blended 👨‍👩‍👧‍👦 Private Group

What you will learn

Troubleshoot mail flow issues
Investigate compliance and retention problems.
Encryption, auditing, and logging issues
Fix desktop Outlook customers' issues
Investigate mobile device problems
Microsoft Defender for Office 365 and message filtering mailbox issues
Troubleshoot configuration problems with Exchange Online
Fix hybrid and migration problems.

Who Should Attend This Course?

This course is intended for experienced or aspiring support engineers who interact with clients and other stakeholders to fully grasp any Microsoft Exchange Online concerns.
To troubleshoot and fix problems, they converse with administrators and colleagues who work with other similar technologies.
Support Engineer

Prerequisites

Knowledge of the Exchange PowerShell module and PowerShell
Significant Exchange environment deployment, management, and troubleshooting expertise

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📘 MS-220T00: Troubleshoot Microsoft Exchange Online Outline

Identify and troubleshoot message delivery issues
Determine why Exchange Online is routing messages incorrectly
Identify wrongly configured mail records in DNS
Troubleshoot issues with SMTP mail transfer

Diagnose problems caused by misconfigured or corrupted inbox rules
Decide why message attachments are preventing message delivery
Analyze why Exchange Online Protection has taken action on a message
Identify poorly configured spam filter policies

Diagnose which in-place and eDiscovery holds apply to a specific item
Delete and purge items throughout an Exchange Online organization
Determine why items are not retained as intended
Troubleshoot Messaging Records management

Ensure that sensitive actions on items and mailboxes create a secure audit log
Discover why items are not reaching the Exchange Online journal

Ensure Outlook clients can connect to Exchange Online
Diagnose Outlook client authentication issues
Resolve problems with calendaring, resource booking, and delegation

Resolve any issues that mobile devices have when connecting to Exchange Online
Diagnose problems with ActiveSync devices

Diagnose problems that arise when provisioning recipients and other objects
Resolve issues that affect mailboxes, distribution lists, and other recipients
Ensure that address lists include all the intended recipients and only the intended recipients
Fix common problems that affect your entire organization
Ensure that users can access public folders without problems

Enable mail to flow between Exchange Online and Exchange Server recipients correctly
Fix issues with free/busy information, public folders, and recipient synchronization in hybrid deployments
Troubleshoot issues that arise during a migration

Still have questions?

Reach out to our learning advisors for personalized guidance on choosing the right course, group training, or enterprise packages.

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What You Get with Microtek Learning

Instructor-Led Excellence

✓ Certified Instructor-led Training
✓ Top Industry Trainers
✓ Official Student Handbooks

Measurable Learning Outcomes

✓ Pre- & Post-Training Assessments
✓ Practice Tests
✓ Exam-Oriented Curriculum

Real-World Skill Building

✓ Hands-on Activities & Scenarios
✓ Interactive Online Courses
✓ Peer Collaboration (Not in self-paced)

Full Support & Perks

✓ Exam Scheduling Support ^*
✓ Learn & Earn Program ^*
✓ Support from Certified Experts
✓ Gov. & Private Pricing ^*

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