MS-700T00: Managing Microsoft Teams Training

Explore Microsoft Teams

• Describe Microsoft Teams core workloads.
• Describe how Microsoft 365 integrates with Teams.
• Describe how Microsoft Power Platform integrates with Teams.
• Explain the architecture of Microsoft Teams and dependent services.
• Describe how Microsoft Teams interacts with SharePoint, One Drive and Exchange.
• Describe Teams certified solutions.

Plan and deploy Microsoft Teams

• Describe different Teams admin roles.
• Explain which management tools are available for Teams.
• Plan for Teams rollout.
• Understand the importance of a user adoption plan when deploying Teams.
• Identify required licensing for Teams.
• Deploy Teams clients.

Implement lifecycle management and governance for Microsoft Teams

• Describe the lifecycle management for Teams.
• Plan governance features for Teams.
• Configure Microsoft 365 Groups governance features.
• Plan the Teams policy assignment for different scena
• Create and manage policy packages.
• Control Teams preview features for users.
• Create and manage team templates and templates policies.

Monitor your Microsoft Teams environment

• Analyze usage patterns by monitoring Microsoft 365 and Teams usage reports.
• Interpret Microsoft Adoption Score.
• Manage user access by using Microsoft Entra ID access rev
• Assess network readiness by using Microsoft 365 network connectivity dashboard.
• Manage Teams notifications and alerts to monitor Teams capabilities and receive alerts.
• Manage feedback policies.

Manage access for external users

• Explain external access and guest access.
• Describe how to manage external access and guest access.
• Manage external collaboration in Microsoft Entra ID.
• Manage external collaboration in Microsoft 365.
• Manage external access in Microsoft Teams.
• Manage guest access in Microsoft Teams.
• Manage file sharing in SharePoint.

Implement security for Microsoft Teams

• Configure Conditional Access and multifactor authentication for Microsoft Teams.
• Configure Safe Attachments for Microsoft Teams.
• Configure Safe Links for Microsoft Teams.
• Examine the Defender for Cloud Apps.
• Describe security reports for Microsoft Teams.
• Plan and configure enhanced encryption policies.

Implement compliance for Microsoft Teams

• Describe how sensitivity labels work and how to configure them.
• Describe how to create retention policies.
• Generate Data Loss Prevention policies to protect against data leakage.
• Deploy communication compliance for reviewing communication.
• Activate the scoped directory search in Teams.
• Describe how information barrier policies work and how to create them.
• Configure alert policies for events in Microsoft Teams.

Plan and configure network settings for Microsoft Teams

• Explain the network requirements of Microsoft Teams.
• Work with the Network Planner tool.
• Utilize the Network Test Companion.
• Describe the required network ports and protocols.
• Configure reporting labels for Microsoft Teams.
• Implement Quality of Service in your environment.

Create and manage teams

• Create new teams
• Create teams from existing resources
• Create an org-wide team
• Manage team settings
• Manage users in a team
• Configure dynamic membership for teams
• Archive, restore from archive, delete, and restore deleted teams

Manage collaboration experiences for chat and channels

• Manage the creation of private channels
• Control the email integration of teams
• Organize the file sharing functions from the Teams client
• Create and modify messaging policies
• Understand how to set up channel moderation in teams

Manage apps for Microsoft Teams

• Describe apps, bots, and connectors in Microsoft Teams.
• Explore admin settings for Teams apps.
• Manage app permission policies.
• Configure app setup policies.
• Manage custom app policies and settings.
• Publish a custom app in Microsoft Teams.

Introduction to Teams meetings and calling

• Differentiate between different meeting and events types in Teams.
• Identify Teams Phone scenarios and PSTN options.
• Identify usage scenarios for auto attendants and call queues.
• Plan for meeting rooms and shared spaces with Microsoft Teams Rooms and other devices.

Manage meetings and events experiences

• Describe meetings and events in Microsoft Teams
• Manage audio conferencing policies and settings
• Manage meeting policies and settings
• Manage webinars and town halls
• Configure Teams policies and settings for Microsoft Copilot for Microsoft 365

Plan for Microsoft Teams Rooms and Surface Hub

• Understand the main differences of Microsoft Teams Room for Android and Microsoft Teams Rooms for Windows
• Explain which accessories, components and peripherals are mandatory
• Understand the advantage of Surface Hub
• Understand the difference between the licensing options
• Plan and review a physical room layout

Configure, deploy, and manage Teams devices

• Understand scenarios for using Teams phones, Teams displays, and Microsoft Teams Rooms with voice services.
• Differentiate between the different options for deployment and management of devices.
• Deploy Teams phones and Teams displays.
• Configure Teams Phone for Microsoft Teams Rooms.
• Manage Teams devices in the Teams admin center and Teams Rooms Pro Management Portal.

Plan for Teams Phone

• Plan for a basic Teams Phone deployment.
• Plan for advanced Teams Phone calling options.
• Plan for Teams phones and devices.

Configure and deploy Teams Phone

• Configure emergency calling addresses
• Manage Microsoft Calling Plan numbers
• Setup and manage Operator Connect and Teams Phone Mobile
• Understand Teams Phone policies and configuration options

Configure and manage voice users

• Enable users for Teams Phone using Calling Plans, and Teams Phone Mobile or Operator Connect if it's configured for your tenant.
• Enable users for Direct Routing.
• Manage per-user options for Teams Phone.

Configure auto attendants and call queues

• Describe the differences between auto attendants and call queues.
• Design an auto attendant to gather information from callers.
• Explain how to set up auto attendants to implement your plan.
• Demonstrate how to plan call queues to manage many callers.
• Describe how to configure call queues to alert agents and route calls.
• Explain how to plan licensing for auto attendants and call queues.

Troubleshoot audio, video, and client issues

• Describe key aspects of Teams troubleshooting.
• Identify call quality issues with call analytics.
• Identify call quality issues with Call Quality Dashboard.
• Identify call quality issues with the Direct Routing Health Dashboard.