MS-740T00: Troubleshooting Microsoft Teams Training

This course teaches you how to troubleshoot Microsoft Teams, including voice issues, live events, and messaging. In this course, you’ll explore how to configure and troubleshoot client and services issues.

📘 MS 365 🎓 Certification: YES 👥 2413 Enrolled ⏱️ 3 Days 💼 Intermediate Level ⭐ 4.8 | 113 Reviews

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Course Overview

Note: This course is retired on July 31, 2023.

Training Exclusives

Live instructor-led interactive sessions with Microsoft Certified Trainers (MCT).
Access to Microsoft Official Courseware (MOC).
Real-time Virtual Lab Environment.
Experience 24*7 Learner Support.
Self-paced learning and flexible schedules.

Mode of Training

🏫 Classroom 💻 Live Online 🧪 Blended 👨‍👩‍👧‍👦 Private Group

What you will learn

Introduce troubleshooting Microsoft Teams
Troubleshoot Microsoft Teams Voice Issues
Troubleshoot Microsoft Teams meetings, live events, and messaging
Configure and troubleshoot Microsoft Teams clients and services
Troubleshoot Federation Issues
Troubleshoot issues signing into Microsoft Teams
Troubleshoot Apps and Channels
Troubleshoot file sharing

Who Should Attend This Course?

The audience for this course is current or aspiring support engineers who work with customers and other stakeholders to understand the details of any Microsoft Teams issues.
They also interact with administrators and peers that work with other related technologies to troubleshoot and resolve issues.

Prerequisites

Experience configuring and administering Microsoft Teams
Experience using Windows PowerShell
Working experience with performance tuning and service monitoring

📞 Talk to a Learning Advisor

📘 MS-740T00: Troubleshooting Microsoft Teams Outline

Describe the role of the Teams administrator
Identify common Teams problems
Explain how to approach the resolution process with Microsoft Teams

Understand and troubleshoot media flow
Use the Call Quality Dashboard to investigate audio and video issues
Troubleshoot emergency calling issues
Troubleshoot direct routing issues

Troubleshoot Teams meetings
Troubleshoot live events
Troubleshoot messaging

Configure and troubleshoot Teams clients
Configure and troubleshoot Teams services

Understand how to troubleshoot interoperability issues between Teams and Skype for Business, or Skype.
Understand how to troubleshoot federation issues, including federation policies and domain lists.

Troubleshoot account and network issues
Troubleshoot member sign-in issues
Troubleshoot guest access issues

Describe how to troubleshoot app issues in channels
Understand how to configure app permission and setup policies
Understand how to troubleshoot private and public channels

Troubleshoot private chat (P2P) file issues
Troubleshoot file issues for private channels
Troubleshoot file issues for public channels

Still have questions?

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What You Get with Microtek Learning

Instructor-Led Excellence

✓ Certified Instructor-led Training
✓ Top Industry Trainers
✓ Official Student Handbooks

Measurable Learning Outcomes

✓ Pre- & Post-Training Assessments
✓ Practice Tests
✓ Exam-Oriented Curriculum

Real-World Skill Building

✓ Hands-on Activities & Scenarios
✓ Interactive Online Courses
✓ Peer Collaboration (Not in self-paced)

Full Support & Perks

✓ Exam Scheduling Support ^*
✓ Learn & Earn Program ^*
✓ Support from Certified Experts
✓ Gov. & Private Pricing ^*

Our Clients

For over 10 years, Microtek Learning has helped organizations, leaders, students and professionals to reach their maximum potential. We have led the path by addressing their challenges and advancing their performances.