MS-900T01: Introduction to Microsoft 365 Training

Describe cloud computing

• Define cloud computing.
• Describe the shared responsibility model.
• Define cloud models, including public, private, and hybrid.
• Identify appropriate use cases for each cloud model.
• Describe the consumption-based model.
• Compare cloud pricing models.

Describe the benefits of using cloud services

• Describe the benefits of high availability and scalability in the cloud.
• Describe the benefits of reliability and predictability in the cloud.
• Describe the benefits of security and governance in the cloud.
• Describe the benefits of manageability in the cloud.

Describe cloud service types

• Describe Infrastructure as a Service (IaaS).
• Describe Platform as a Service (PaaS).
• Describe Software as a Service (SaaS).
• Identify appropriate use cases for each cloud service (IaaS, PaaS, SaaS).

What is Microsoft 365?

• Describe Microsoft 365 and Office 365, and the differences between them.
• Describe how Microsoft 365 empowers both hybrid and flexible work, including support for frontline workers.
• Describe Microsoft 365 Copilot and Microsoft 365 Copilot Chat, and the differences between them.

Describe productivity solutions of Microsoft 365

• Describe how the productivity benefits of Microsoft 365 help you stay connected, organized, and productive.
• Describe how Microsoft 365 Copilot boosts productivity across Microsoft 365 Apps.
• Describe how the capabilities of the work management tools optimize operations.
• Describe additional Microsoft 365 productivity apps.

Describe collaboration solutions of Microsoft 365

• Describe how the collaboration tools of Microsoft 365 promote synergy in the workplace.
• Describe how Microsoft Teams helps boost teamwork.
• Describe how Microsoft Viva helps organizations create thriving work cultures.
• Describe how Yammer communities can help foster connections within your organization.

Describe the device and cloud endpoint management concepts and deployment options in Microsoft 365

• Describe the endpoint modern management capabilities of Microsoft 365
• Describe the differences between Windows 365 and Azure Virtual Desktop
• Describe the deployment and release models for Windows-as-a-Service
• Describe the deployment methods and update channels for Microsoft 365 Apps

Describe the analytics and administrative capabilities available in Microsoft 365

• Describe how Viva Insights help people and organizations work smarter and achieve balance
• Describe how the Microsoft Copilot dashboard tracks Copilot usage at work
• Describe the capabilities of the Microsoft 365 admin center and user portal
• Describe the reports available in the Microsoft 365 admin center and other admin centers

Describe the function and identity types of Microsoft Entra ID

• Describe the function of Microsoft Entra ID.
• Describe the types of identities Microsoft Entra ID supports.

Describe access management capabilities of Microsoft Entra

• Describe Conditional Access in Microsoft Entra ID.
• Describe Microsoft Entra roles and role-based access control.
• Describe Global Secure Access in Microsoft Entra.

Describe threat protection with Microsoft Defender XDR

• Describe the Microsoft Defender XDR service.
• Describe how Microsoft Defender XDR provides integrated protection against sophisticated attacks.
• Describe and explore Microsoft Defender portal.

Describe the data compliance solutions of Microsoft Purview

• Describe Microsoft Purview eDiscovery and Audit
• Describe Microsoft Purview Compliance Manager
• Describe Microsoft Purview Communication Compliance
• Describe Microsoft Purview Data Lifecycle Management
• Describe Microsoft Purview Records Management

Describe Microsoft�s Service Trust portal and privacy capabilities

• Describe the offerings of the Service Trust Portal.
• Describe Microsoft's Privacy principles.
• Describe Microsoft Priva.

Describe Microsoft 365 pricing, licensing, and billing options

• Describe the pricing models available for Microsoft cloud services
• Describe billing management features such as billing frequency and methods of payment
• Describe the differences between base licensing and add-on licensing

Describe support offerings for Microsoft 365 services

• Describe the support offerings available for Microsoft 365 and how to create a support request
• Describe service level agreement (SLAs) concepts
• Identify how to track service health through the Microsoft 365 admin center
• Describe how organizations can provide feedback on Microsoft 365 products and services