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MS-203: Microsoft 365 Messaging Training

MS-203: Microsoft 365 Messaging Training’s key element includes Microsoft 365 Messaging Administration. It also includes messaging transport and mail flow. In this training, professionals will learn about messaging security, hygiene, compliance in messaging, and hybrid messaging.  

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| MS-203: Microsoft 365 Messaging

Course Overview

Note: This course has retired on December 29th, 2023.

MS-203: Microsoft 365 Messaging Training is focused on Microsoft 365 Messaging Administration. It includes gaining knowledge about some of the core concepts of the term like messaging security, infrastructure in messaging, compliances in messaging, and mail flow.  

The key skills that professionals learn in this course include managing the transport pipeline. Professionals will also manage and troubleshoot the mail flow and issues in transport. 

After completing this course, professionals will find several jobs. Professionals will be Microsoft 365 Messaging in many companies. As a messaging administrator, a Professional will collaborate with a security administrator and Microsoft 365 administrator to secure a business's messaging. 

This course is based on the objectives of the course version MS-203T00-A.

Mode of Training

🏫 Classroom 💻 Live Online 🧪 Blended 👨‍👩‍👧‍👦 Private Group

What you will learn

  • Configure and manage the transport pipeline
  • Manage and troubleshoot mail flow and transport issues
  • Manage message hygiene and compliance
  • Manage authentication for messaging
  • Configure organizational settings and sharing
  • Manage mobile devices
  • Manage role-based permissions
  • Create and manage recipient objects and resources
  • Plan, implement, and troubleshoot public folders
  • Plan a hybrid environment
  • Perform mailbox migrations
  • Deploy and troubleshoot a hybrid environment
  • Plan for message security
  • Manage Administrators roles
  • Manage Email, Address, List and Resources
  • Plan and configure a hybrid deployment using the hybrid

Who Should Attend This Course?

  • This course needs professionals to have experience in messaging administrators and have a working knowledge of authentication types, licensing, and integration with the Microsoft 365 application.  
  • The responsibilities of a professional include managing message hygiene, messaging infrastructure, and hybrid configuration and migration.  
  • Given below are professionals that can use Microsoft 365 Messaging Training to upskill their current positions:  
    • IT Administrators  
    • System Engineers  
    • IT Security Specialist  
    • Solutions Architects  
    • IT Support Engineers  
    • Managing Administrators  
    • Solutions Architects  
    • IT Managers 

Prerequisites

  • A basic understanding of Microsoft 365 services and exchange online is beneficial.  
  • Familiarity with email concepts and the basics of computer networking advantage.  
  • Basic experience with managing Windows server operating system is beneficial 
  • Please note the above-mentioned prerequisites are not necessary, anyone who does not meet the requirements is still welcome to pursue this course as it will cover each topic from the start comprehensively.  

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📘 MS-203: Microsoft 365 Messaging Outline

  • Overview of Transport Services
  • Configuring Message Transport
  • Managing Transport Rules

Lab : Configure Message Transport

  • Create Connectors

After completing module 1, students will be able to:

  • Describe the transport components of Exchange
  • Plan an effective message routing for your organization
  • Modify message flow for your organization
  • Describe which transport agents exist and what they do
  • Configure the different transport options
  • Plan and set up domains for your organizations
  • Understand how receive and send connectors work
  • Describe how message moderation for different recipients work
  • Understand what transport rules are
  • Describe how transport rules are working
  • Configure custom transport rules
  • Describe how transport rules can be used for data loss prevention
  • Managing Mail Flow
  • Troubleshooting Mail Flow
  • Troubleshooting Transport Issues
  • Troubleshooting with Logs

Lab : Conditional Mail Routing

  • Create Mail Flow Rules

After completing module 2, students will be able to:

  • Manage mail flow in organizations
  • Understand mail flow for Exchange Servers
  • Manage mail flow for Exchange Online
  • Describe and manage mail flow in hybrid environments
  • Understand how to troubleshoot SMTP mail flow issues
  • Describe how to troubleshoot issues with a shared namespace
  • Describe how to troubleshoot encryption issues with TLS
  • Perform troubleshooting for network-based issues
  • Describe troubleshooting procedures for connector and agent issues
  • Plan troubleshooting for architectural issues
  • Understand how to perform troubleshooting in coexistence
  • Create searches for the message tracking log
  • Describe how to troubleshoot using the protocol logs
  • Understand how to work with the event logging for Exchange
  • Planning for Message Hygiene
  • Managing Anti-Malware and Anti-Spam Policies
  • Managing Advanced Threat Protection

Lab : Managing Messaging Hygiene

  • Create Hygiene Filters

After completing module 3, students will be able to:

  • Explain the use and features of Exchange Online Protection
  • Plan message routing for Exchange Online Protection
  • Investigate the available EOP reports and logs
  • Understand the different message header fields relevant for spam and spoofing protection
  • Configure anti-spam and anti-malware filters in Exchange Server
  • Using additional features for outbound spam filtering and quarantine
  • Implementing protection features against phishing and spoofing
  • Create transport rules for custom requirements
  • Describe the features of Advanced Threat Protection
  • Describe the protection provided by Safe Attachment and Safe Links policies
  • Understand the spoof intelligence features
  • Know how ATP anti-phishing policies work
  • Messaging Compliance in the SCC
  • Messaging Compliance in Exchange
  • Managing Exchange Online Archiving and Auditing
  • Managing Content Search

After completing module 4, students will be able to:

  • Describe different policy and compliance features for messaging
  • Evaluate the different roles in the Security & Compliance Center
  • Plan retention policies for Exchange Online mailboxes
  • Configure data loss prevention (DLP) policies for data in Microsoft 365
  • Create message traces to understand the mail flow in your Exchange Online organization
  • Describe litigation and in-place holds in Exchange Server
  • Plan retention and deletion with Message Records Management (MRM)
  • Protect your mail flow with data loss prevention policies in Exchange Server
  • Investigate the message tracking log in your Exchange organization
  • Describe what in-place archiving is and how it works
  • Understand the differences between journaling and archiving
  • Know what the mailbox and administrator audit logs are used for
  • Understand content searches to search for messages in your organization
  • Describe eDiscovery cases and in-place eDiscovery for Exchange
  • Manage Advanced eDiscovery cases in the Security & Compliance Center
  • Managing Authentication for Messaging
  • Configuring Organizational Settings
  • Configuring Organizational Sharing

After completing module 5, students will be able to:

  • Configure password policy options
  • Configure self-service password management
  • Implement multi-factor authentication
  • Plan password policies
  • Configure workload policies and throttling
  • Configure quota configurations
  • Configure Exchange Server and Skype for Business integration
  • Deploy Office 365 add-ins
  • Provide an overview of Exchange federated delegation sharing features
  • Describe federated sharing components
  • Explain considerations for designing and implementing federation trusts and certificates
  • Implement organization relationships
  • Implement sharing policies
  • Mobile Device Mailbox Policies
  • Managing Mobile Device Access

Lab : Implement ActiveSync

  • Implement Active Sync for single and multiple mailboxes

After completing module 6, students will be able to:

  • Describe how Exchange ActiveSync works
  • Configure mobile device mailbox policies
  • Understand Mobile Device Management in Microsoft 365
  • Configure access for mobile devices
  • Understand components of mobile device infrastructure
  • Tell how a mobile device remote wipe works
  • Describe alternatives for mobile device management
  • Troubleshoot mobile device access
  • Managing Admin Roles
  • Managing User Roles
  • Exchange Setup - RBAC and AD Split Permission

Lab : Manage Roles and Permission Policies

  • Manage Roles and Permission Policies

After completing module 7, students will be able to:

  • Describe how RBAC is used to assign roles to users
  • Understand what management role group for administrative tasks are
  • Assign the built-in management roles for administration
  • Create custom management roles and assign them through role assignment policies to users
  • Troubleshoot RBAC management roles
  • Describe the built-in end-user roles
  • Configure role assignment policies
  • Create new custom roles and role assignment policies
  • Understand the differences between shared permissions and split permissions
  • Describe multi-forest permissions
  • Identify the differences between the permission models
  • Exchange Recipients
  • Creating and Managing Exchange Recipients
  • Managing Email Addresses, Lists, and Resources

Lab : Create Recipient Objects and Resources

  • Create Exchange Recipients
  • Create Groups

After completing module 8, students will be able to:

  • Describe the different recipient objects in Exchange
  • Describe resource mailboxes
  • Describe shared mailboxes
  • Describe linked mailboxes and site mailboxes
  • Describe groups
  • Create and manage Mailbox settings
  • Create and manage Resource and Shared mailboxes
  • Create and manage Mail contacts and mail users
  • Create and manage Recipient permissions
  • Create and manage Groups
  • Describe address lists
  • Explain how to configure address lists
  • Describe address book policies
  • Explain how to configure offline address books
  • Describe email address policies
  • Planning the Public Folder Hierarchy
  • Implementing and Managing Public Folders
  • Troubleshooting Public Folders

Lab : Implement Public Folders

  • Create Public Folders
  • Manage Public Folders

After completing module 9, students will be able to:

  • Describe public folders in Exchange
  • Plan a public folder hierarchy
  • Plan public folder mailboxes
  • Explain public folder quotas
  • Evaluate alternatives to public folders
  • Describe considerations for implementing Public Folders
  • Deploy public folder mailboxes
  • Manage public folder permissions
  • Create and manage mail-enabled public folders
  • Monitor public folders
  • Troubleshoot public folders
  • Troubleshoot public folder access
  • Exchange Hybrid Deployment Requirements
  • Planning to Run the Hybrid Configuration Wizard

Lab : Prepare Azure AD for Hybrid Synchronization

  • Prepare Azure AD for Hybrid Synchronization

After completing module 10, students will be able to:

  • Describe connection options that are available for connecting on-premises Exchange to Microsoft 365
  • List and describe components of a hybrid deployment
  • Describe Azure Active Directory Connect (Azure AD Connect)
  • Identify Microsoft 365 identity options for Exchange hybrid
  • Compare Exchange delegated federation vs. OAuth
  • Plan for Exchange Hybrid configuration
  • Describe Organization Configuration Transfer
  • Explain Exchange Modern Hybrid and Hybrid Agent
  • Plan mail flow options for a hybrid deployment
  • Planning Mailbox Migrations
  • Performing IMAP Migrations
  • Performing Cutover and Staged Migrations
  • Performing Advanced Migrations

After completing module 11, students will be able to:

  • Describe the migration and coexistence strategies with Exchange Online
  • Use FastTrack to move mailboxes
  • Describe the requirements for an IMAP migration and how it’s carried out
  • Move mailbox data using an IMAP migration
  • Describe the requirements for both cutover and staged migrations
  • Perform a migration and move mailboxes either with a cutover or staged migration
  • Import PST Files to Exchange Online mailboxes
  • Migrate Public Folders to Exchange Online
  • Deploying and Managing an Edge Transport Server
  • Configuring a Hybrid Deployment using the HCW
  • Implementing Advanced Hybrid Functionality
  • Troubleshooting Hybrid Deployments

Lab : Deploy a Hybrid Environment

  • Set Up your Hybrid Deployment
  • Test your Hybrid Deployment

After completing module 12, students will be able to:

  • Describe the purpose and functionality of Edge Transport servers
  • Explain the infrastructure requirements for Edge Transport servers
  • Describe EdgeSync
  • Plan for message flow with an Edge Transport server
  • Describe the prerequisites to run the Office 365 Hybrid Configuration Wizard
  • Explain best practices for implementing a hybrid deployment
  • Manage a hybrid deployment
  • Describe when you must configure Public Folder coexistence with Office 365
  • Explain how to configure Oauth for a mixed Exchange environment
  • Describe how to configure OneDrive for Business attachments for on-premises mailboxes
  • Troubleshoot Directory synchronization
  • Troubleshoot Pass-Through Authentication and Single Sign-On
  • Troubleshoot Transport with Exchange Online
  • Troubleshoot Client Access in Coexistence
  • Troubleshoot Mailbox Replication Service

❓ Frequently Asked Questions

MS-203: Microsoft 365 Messaging Training focuses on learning about messaging security, hygiene, compliance in messaging, infrastructure in messaging, and hybrid messaging.

The MS-203 Exam is known as the Microsoft 365 Messaging Administrator Associate MS203 comprehensive test.

The MS-203 course includes concepts like transport and mail flow, messaging security, compliance messaging infrastructure, hybrid messaging, and Microsoft 365 messaging administration.

One should least score 700 out of 1000 to pass the MS-203 examination.

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