Course Cancellation Policy: If you are unable to attend your scheduled training class, please inform us immediately. In order to receive a refund for prepayment, you must cancel or reschedule your registration 16 or more calendar days before the start date of your scheduled class. Failure to provide the required notification will result in full charge of the course. If a student does not attend a scheduled course without the required prior notification, the funds will be forfeited and rescheduling will not be allowed. Within the required notification period, only student substitutions will be permitted.
Rescheduling is permitted at any time with 16 or more calendar days’ notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
Boot Camp Attendance Policy: The boot camp attendance policy is the same as listed above.
Self-Paced Training: Online subscriptions cannot be canceled or refunded.
If the Customer cancels less than 20 business days, but more than 10 business days, customer will be charged 50% of the Base Course Fee. If the customer cancels less than 10 business days before the start of the class, customer will be charged 100% of the Base Course Fee. Any reschedule less than 20 but more than 10, the customer is charged an additional 25% of Base Course Fee. If customer reschedules less than 10 business days, Customer is charged an additional 50% of Base Course Fee. Any such fee charged will not be applied to the price of any rescheduled courses or future courses.
Exam Cancellation: Cancellation of Individual Exam Sessions is not allowed. Exam session fees are nonrefundable.
If customer cancels or reschedules a course within 30 business days of the scheduled start date, customer will be charged 25 percent of the base course fee. If cancellation or reschedule occurs within 20 business days of the start date, customer will be charged 50 percent of the base course fee. Any such fee charged will not be applied to the price of any rescheduled courses. The cancellation terms for some of our partners differ from ours.
Please join at least 20 minutes prior to your class start time. If you join more than 30 minutes after your class start time you will not be admitted to class. If you repeat a class on a retake basis, please use old courseware manual from your previous class.
Microtek Learning offers the choice of many different learning methods. Our newest learning method is LIVE Online Training.
If you have registered for an Anywhere (LIVE OLT) class, you are scheduled to attend class from your home or office. You will receive an email describing the equipment and steps needed to connect to your LIVE ONLINE class. Please review this email promptly and follow its instructions completely to confirm you will be ready to start your class on time. If you have questions or require assistance, please contact our support team.
If you have registered for a LIVE ONLINE class and the location is Ontario (LIVE OLT) or Toronto (LIVE OLT) simply show up for class at our Ontario and Toronto training center as you would for any other class. Your classroom equipment will be ready to go.
Microtek Learning committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. For your protection, Microtek Learning Training does not store your credit card information on our servers. Microtek Learning partners with a third party, who offers a payment gateway that uses appropriate, commercially reasonable security measures to provide a safe, secure payment procedure.
Microtek Learning will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.
Microtek Learning respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information: a. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; b. a description of the copyrighted work that you claim has been infringed; c. a description of where the material that you claim is infringing is located on the site; d. your address, telephone number, and email address; e. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; f. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Our Copyright Agent for Notice of claims of copyright infringement on its site can be reached by email at firstname.lastname@example.org
Notices to you may be made via either email or regular mail. The Service may also provide notices of changes to the TOS or other matters by displaying notices or links to notices to you generally on the Service.
a. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" microteklearning.com EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
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