ONTAP Troubleshooting (CATSP) Training

The ONTAP Troubleshooting (CATSP) Training is a Partner-only course. Through this course, you will improve your expertise as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environs.

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| ONTAP Troubleshooting (CATSP)

Course Overview

The ONTAP Troubleshooting (CATSP) Training is a Partner-only course. Through this course, you will improve your expertise as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environs.

This course at Microtek Learning specifically allows you to learn how to troubleshoot and debug the management component, scale-out networking, SAN protocols (iSCSI), and NAS protocols (NFS and SMB).

From active exercises, demonstrations, and lectures, you will learn how to cut off problems, view trace messages, view logs, verify configurations, and use event management system messages to troubleshoot.

It is a Partner Only Course so the normal audience counts Professional Services engineers, NetApp Technical Support engineers, and Support Services Certified partner engineers.

Working knowledge or hands-on experience of ONTAP software and SAN and NAS protocols is important while pursuing this specialized training course.

Mode of Training

🏫 Classroom 💻 Live Online 🧪 Blended 👨‍👩‍👧‍👦 Private Group

What you will learn

Describing about diversified software components utilized in ONTAP architecture.
Summarizing the conclusions and verify health of a cluster.
Identifying error s covered in Management components.
Utilizing administration commands so as to verify the configuration of SMB, iSCI and NFS.
Utilizing methodologies so as to troubleshoot for SMB, iSCI and NFS to isolate and define errors.
Collecting data for supported cases.
Locating logs so as to manage networks, components, NFS, iSCI and SMB protocols.
Describing about the methodologies so as to rectify management components apps, protocols and networks.
Describing about the methods utilized to troubleshoot management component apps, protocols and networks.
Utilizing troubleshooting workflows in rectifying potential sources, clarifying errors and identifying failed symptoms.
Utilizing debugging commands, tools and logs for isolation, identification and rectifying complicated technical hindrances that evolve diversified core workings.

Who Should Attend This Course?

This training is intended for Support Services Certified partner engineers and NetApp Technical Support engineers. However, professional services engineers can also sign up for this training.

Prerequisites

A working knowledge of ONTAP software and NAS and SAN protocols
ONTAP Cluster Administration (ONTAP9ADM)

CERTIFICATION

This course is part of the following Certifications:

NetApp Certified Support Engineer – ONTAP Specialist (NCSE-OS)

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📘 ONTAP Troubleshooting (CATSP) Outline

The management component
RDB Concepts: RDB units, RDB quorum, RDB master, epoch and epsilon
Configuration databases and replication databases
Root volume recovery
Job manager
RDB backup and recovery
Non-RDB user-space applications
Event management system, logs, traces and user-space core files

NetApp ONTAP networking overview
Networking-related management component application and databases
Networking evolution
Cluster Session Manager (CSM)
Tools to triage networking issues

Network component
SecD
Troubleshooting with vserver services
Network component troubleshooting

How NFS works in ONTAP software
NetApp ONTAP NFS authorization using export policies and UNIX permissions
Export-related caches
NFS troubleshooting

SAN architecture
Scalable SAN configuration
Scalable SAN functional components (SCSI)
Cluster Liveliness Activity Monitor (CLAM) quorum
LUN space accounting
Scalable SAN functional components (NVMe)
Scalable SAN troubleshooting

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