In this course, you'll learn how to create, design, configure, administer, and troubleshoot an integrated communications system using Microsoft Teams. Teams Phone with Calling Plans, Operator Connect, and Direct Routing will all be covered in the training in addition to Teams devices, voice migration, and audio/video conferencing.
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Note: This course is retired on June 30, 2023. MS-721T00: Collaboration Communications Systems Engineer is the replacement course for MS-720T00: Microsoft Teams Voice Engineer which is released on June 1, 2023.
In this course, you'll learn how to create, design, configure, administer, and troubleshoot an integrated communications system using Microsoft Teams. Teams Phone with Calling Plans, Operator Connect, and Direct Routing will all be covered in the training in addition to Teams devices, voice migration, and audio/video conferencing. Students will gain knowledge of typical speech and phone issues as well as troubleshooting techniques.
Participants for the MS-720 Microsoft Teams Voice Engineer exam should have a working knowledge of Microsoft Teams, Microsoft 365, and PowerShell, as well as a solid understanding of telecom technology. They would be able to deploy and configure Microsoft Teams Phones for PSTN access using Operator Connect, Direct Routing, and Microsoft Teams Calling Plans in an ideal world. Candidates also oversee the management of devices for voice migration, audio/video conferencing, and Microsoft Teams.
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