The goal of this training is to equip students with the expertise necessary to perform the duties of a Collaboration Communications Systems Engineer. Students are expected to have a firm grasp of the principles of identity and access management, telecommunications, networking, audio/visual and meeting room technologies, and Microsoft Teams.
They'll learn the ins and outs of setting up and using Microsoft Teams Phone, meetings, and certified devices like the Surface Hub and Microsoft Teams Rooms. This course will also teach you how to use the Microsoft Teams admin centre, the Microsoft Teams Rooms Pro Portal, PowerShell, and the Call Quality Dashboard to manage and track your Teams meetings, phone, and certified devices.
The course also includes instruction on setting up Microsoft Teams Phone for use with a public switched telephone network (PSTN) via Microsoft Calling Plans, Teams Phone Mobile, Operator Connect, and Direct Routing.
Live instructor-led interactive sessions with Microsoft Certified Trainers (MCT).
Access to Microsoft Official Courseware (MOC).
Real-time Virtual Lab Environment.
Experience 24*7 Learner Support.
Self-paced learning and flexible schedules.
Years of Experience
What you will learn
Introduction to Teams meetings and calling
Plan for Teams Phone
Plan for Microsoft Teams Rooms and Surface Hub
Plan and optimize network performance for Teams media
Configure and deploy Teams Phone
Configure and deploy Teams Phone with Direct Routing
Extend Teams Phone with additional services
Manage meetings and events experiences
Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
Configure and manage voice users
Configure auto attendants and call queues
Configure, deploy and manage Teams devices
Guided project - Prepare meeting room experiences
Monitor and troubleshoot Teams collaboration communications systems
Microsoft 365 and Microsoft Teams
Networking, telecommunications, and audio/visual basics
Identity and access management basics
Who should attend this course?
Collaboration Communications Systems Engineer
Microsoft Learning Partner
Microtek Learning is a Microsoft Certified Partner for Learning Solutions. This
class uses official Microsoft courseware and will be delivered by a Microsoft
Certified Trainer (MCT).
Oops! For this course, there are currently no public schedules available. Clicking on "Notify Me" will allow you to express your interest.
For dates, times, and location customization of this course, get in touch with us.
You can also speak with a learning consultant by calling 800-961-0337.