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The best Dynamics 365 certification depends on your role, expertise level, and career goals within Microsoft Business Applications.
Microsoft offers several specialized certifications under Dynamics 365, covering areas like Sales, Finance, Customer Service, Marketing, and Supply Chain Management.
Here are some of the most in-demand Dynamics 365 certifications:
Microsoft Certified: Dynamics 365 Fundamentals (CRM) (MB-910) – Best starting point for beginners exploring customer engagement applications like Sales, Customer Service, and Marketing.
Microsoft Certified: Dynamics 365 Fundamentals (ERP) (MB-920) – Great for learning about finance and operations applications such as Supply Chain Management and Finance.
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-210) – Ideal for those who customize and configure the Dynamics 365 Sales app.
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) – Designed for professionals implementing customer service solutions.
Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310) – Focuses on financial operations and business management.
Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330) – Targeted at experts in supply chain operations and manufacturing processes.
Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate (MB-800) – Specialized for consultants working with small and medium-sized business ERP solutions.
Each certification leads to globally recognized career pathways in the Microsoft ecosystem.
To select the right certification:
Identify your role: Are you working in CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning)?
Evaluate your experience: Beginners can start with Fundamentals (MB-910 or MB-920), while experienced professionals can aim for Associate-level certifications.
Focus on your industry: Sales, finance, customer service, operations, or marketing — Dynamics 365 offers specialized tracks for each.
Microtek Learning provides personalized training plans to help you match the best certification to your goals.
Yes, Dynamics 365 certifications are highly valuable for professionals globally.
They validate your expertise in configuring, customizing, and managing Dynamics 365 applications, making you a top choice for employers in industries like retail, finance, manufacturing, and technology.
Certifications also help boost salaries, open up consulting opportunities, and support career growth in the fast-growing Business Applications market.
At Microtek Learning, we help you achieve certification success through:
Official Microsoft Dynamics 365 training programs
Certified trainers with real-world Dynamics 365 project experience
Hands-on labs, practice tests, and exam preparation support
Flexible formats: Instructor-led Online, Classroom, and Corporate Training
Tailored learning paths based on your career goals
As a trusted Microsoft Learning Partner, Microtek Learning ensures your skills are globally competitive.