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55242: Microsoft Dynamics 365 Customization and Configuration Training


Dynamics 365



Course Description

This training offered by Microtek Learning helps students gain an in-depth understanding of setting up, customizing, configuring, and managing Microsoft Dynamics 365 Customer Engagement along with detailed hands-on experience. With our course, you will also get to learn how to utilize the Power Platform Admin Center to set up and support the Dynamics 365 Security Solution, configure Dynamics 365, customize the Dynamics 365 Common Data Solution and Apps, build and maintain Flows and Processes, manage changes via Solutions to deploy customizations across various environments, and do much more. This training is applied to Power Platform, Power Apps, and the Microsoft Dynamics 365 Customer Engagement. All our training programs have been analyzed for quality by ProCert Courseware Testing.

This training is designed based on the objectives of the course variant 55242B.

  • Understanding the tools and features of PowerApps and Microsoft Dynamics 365 Customer Engagement
  • Configure and customize unique Hubs and Apps in Microsoft Dynamics 365, including the Customer Service and Sales Hubs
  • Learn about complimenting Microsoft products including Skype for Business, Microsoft Exchange, and SharePoint that can be integrated with Microsoft Dynamics 365
  • Using the Site Map Designer and Power Apps App Designer to Create a custom Model-driven App
  • Setting up and configuring the deployment of Microsoft Dynamics 365 using the Power Platform Admin Center
  • Configuring Auditing in Office 365 Security and Compliance Center and Compliance Center
  • Designing and configuring a robust Security model by leveraging the inbuilt tools in Microsoft Dynamics 365
  • Designing Card Forms, Quick Create Forms, Quick View Forms, and Custom Forms, using the Power Apps Form Designer
  • Learning about Virtual Entities to facilitate the integration of external data in Dynamics 365
  • Creating a custom Dynamics 365 Model including custom Relationships, Fields, and, Entities
  • Creating custom Public Views, Personal Views, and System Views
  • Creating Interactive Experience Dashboards and Charts in Power Apps
  • Learning the best practices for creating customizations in Power Apps and Dynamic 365
  • Using the Business Rule Designer to create and maintain Business Rules
  • Understand best practice methodology using both managed and unmanaged solutions for Microsoft Dynamics 365 deployment of patches and customizations via a comprehensive change management strategy
  • Planning, building, and implementing business process automation using Dynamics 365 Processes, including Power Automate integrations, Business Processes, and Workflows
Who Should Attend?

This training is designed for IT Professionals, Information workers, and Developers. Professionals applying for this course should have an existing working knowledge of Microsoft Dynamics 365. It is also recommended that students attend the prerequisite course ‘55250: Introduction to Microsoft Dynamics 365'.

Course Details
  • Start Date: Apr 28, 2021
  • Duration: 3 Days
  • More Schedules: Click
  • Certification: NO
  • Enrolled: 1562
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