ITIL® 4 Specialist: Acquiring & Managing Cloud Services Training




Per Participant

Course Description

This program offers vendor-neutral, user-centric assistance in gaining a practical grasp of how cloud technology and procurement can fit into and support more comprehensive company strategy and functions using the ITIL® framework. It looks at the idea of the "user journey" for cloud services, which connects important ITIL® ideas like guiding principles and the service value chain to give a comprehensive picture and understanding of the complete procurement lifecycle.

This certification expands the primary ITIL® 4 framework and gives organizations the direction they need to handle and take advantage of the opportunities and challenges presented by new technologies and themes that have an impact on their operations.

With the help of this course, individuals will be able to become familiar with ITIL® ideas, comprehend the necessary ITIL® 4 advice, and open up professional growth possibilities in the cloud services industry.

Who should attend this course?

  • C-level (and aspiring C-level)
  • ITSM managers and aspiring ITSM managers
  • Cloud architects and cloud consultants
  • Procurement and Capture Manager considering procuring cloud services
  • Individuals continuing their journey in service management
  • Existing ITIL qualification holders wishing to develop their knowledge
  • Managers of all levels involved in shaping direction and strategy or developing a continually improving team


  • Virtual Live Training
  • Guaranteed to Run

Jun 21, 2023

9:00 am - 5:00 pm EST
  • Virtual Live Training

Jul 12, 2023

9:00 am - 5:00 pm EST
  • Virtual Live Training

Jul 26, 2023

9:00 am - 5:00 pm EST
  • Virtual Live Training

Aug 16, 2023

9:00 am - 5:00 pm EST
  • Virtual Live Training

Sep 06, 2023

9:00 am - 5:00 pm EST
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What you will learn

  • Understand the role of cloud services in an organization
  • Know how to define an organization’s requirements and readiness to adopt cloud solutions
  • Know how to identify the types of cloud services and understand their applicability to an organization’s context
  • Understand how cloud services are selected and procured
  • Know how to onboard and offboard cloud services
  • Know how to manage the use of cloud services
  • Know how to evaluate and improve a cloud strategy


  • What is the cloud?
  • Cloud services
  • Role of cloud in digital transformation
  • Sustainability objectives
  • Governance
  • Cloud’s role in strategy
  • Cloud strategic positioning
  • Value: Outcomes, costs, and risks
  • Formulating the initial cloud strategy
  • CSP landscape
  • Requirements
  • Cloud readiness assessement
  • Cloud strategy and cloud service requirements
  • Desired minimum return on investment
  • Communicating requirements
  • Requesting and reviewing proposals
  • Defining and communicating a business case for cloud services
  • Value co-creation
  • Cloud service agreements
  • Share responsibility model
  • Charging models
  • General considerations
  • Migrating to the cloud
  • Security and compliance considerations
  • Operating model alignment
  • Value co-creation drivers in practice
  • Managing the optimization of cloud service consumption
  • Managing cloud service quality
  • Cloud tools for value co-creation
  • Maintaining operating model alignment
  • VUCA and the value cocreation map
  • Continual improvement
  • What Exam Do I Need To Get Certified?

    • ITIL 4 Specialist: Acquiring & Managing Cloud exam

    With Microtek Learning, you’ll receive:

    • Certified Instructor-led training
    • Industry Best Trainers
    • Official Training Course Student Handbook
    • Pre and Post assessments/evaluations
    • Collaboration with classmates (not available for a self-paced course)
    • Real-world knowledge activities and scenarios
    • Exam scheduling support*
    • Learn and earn program*
    • Practice Tests
    • Knowledge acquisition and exam-oriented
    • Interactive online course.
    • Support from an approved expert
    • For Government and Private pricing*

    * For more details call: +1-800-961-0337 or Email:

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    Our Clients

    For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.

    • 300+ enterprise clients
    • 100,000+ professionals trained
    • Service 70 of the Fortune 100
    • 96% of our clients would recommend us
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    I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.



    • (5)

    I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.

    Prince N.


    • (5)

    I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.

    Marsh George


    • (5)
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    Course Details

    • Start Date: Jun 21, 2023
    • Duration: 3 Days
    • Skill Level: Intermediate
    • Certification: Yes
    • Enrolled: 2135
    • Price: $1999
    • Course PDF: Click Here
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