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ITIL 4 Specialist: Acquiring & Managing Cloud Services Training

4.8
(4.8)

This program offers vendor-neutral, user-centric assistance in gaining a practical grasp of how cloud technology and procurement can fit into and support more comprehensive company strategy and functions using the ITIL framework.

  • Category : ITIL4

Course Price : $1785 Per Participant

Course Description

This program offers vendor-neutral, user-centric assistance in gaining a practical grasp of how cloud technology and procurement can fit into and support more comprehensive company strategy and functions using the ITIL framework.

It looks at the idea of the "user journey" for cloud services, which connects important ITIL ideas like guiding principles and the service value chain to give a comprehensive picture and understanding of the complete procurement lifecycle.

This certification expands the primary ITIL 4 framework and gives organizations the direction they need to handle and take advantage of the opportunities and challenges presented by new technologies and themes that have an impact on their operations.

With the help of this course, individuals will be able to become familiar with ITIL ideas, comprehend the necessary ITIL 4 advice, and open up professional growth possibilities in the cloud services industry.

Microsoft Course Microsoft Course
500+

Courses

experience experience
20+

Years of Experience

learners learners
95K+

Global Learners

What you will learn

  • green-tick Understand the role of cloud services in an organization
  • green-tick Understand how cloud services are selected and procured
  • green-tick Know how to onboard and offboard cloud services
  • green-tick Know how to manage the use of cloud services
  • green-tick Know how to evaluate and improve a cloud strategy
  • green-tick Know how to define an organization’s requirements and readiness to adopt cloud solutions
  • green-tick Know how to identify the types of cloud services and understand their applicability to an organization’s context

Who should attend this course?

  • C-level (and aspiring C-level)
  • ITSM managers and aspiring ITSM managers
  • Cloud architects and cloud consultants
  • Procurement and Capture Manager considering procuring cloud services
  • Individuals continuing their journey in service management
  • Existing ITIL qualification holders wishing to develop their knowledge
  • Managers of all levels involved in shaping direction and strategy or developing a continually improving team

Schedules

GTR
  • Mar 20, 2024
  • 9:00 am - 5:00 pm EST
  • online
  • Apr 03, 2024
  • 9:00 am - 5:00 pm EST
  • online
  • Apr 17, 2024
  • 9:00 am - 5:00 pm EST
  • online
  • May 01, 2024
  • 9:00 am - 5:00 pm EST
  • online
  • May 15, 2024
  • 9:00 am - 5:00 pm EST
  • online
GTR
  • May 29, 2024
  • 9:00 am - 5:00 pm EST
  • online

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Curriculum

  • What is the cloud?
  • Cloud services
  • Role of cloud in digital transformation
  • Sustainability objectives
  • Governance
  • Cloud’s role in strategy
  • Cloud strategic positioning
  • Value: Outcomes, costs, and risks
  • Formulating the initial cloud strategy
  • CSP landscape
  • Requirements
  • Cloud readiness assessement
  • Cloud strategy and cloud service requirements
  • Desired minimum return on investment
  • Communicating requirements
  • Requesting and reviewing proposals
  • Defining and communicating a business case for cloud services
  • Value co-creation
  • Cloud service agreements
  • Share responsibility model
  • Charging models
  • General considerations
  • Migrating to the cloud
  • Security and compliance considerations
  • Operating model alignment
  • Value co-creation drivers in practice
  • Managing the optimization of cloud service consumption
  • Managing cloud service quality
  • Cloud tools for value co-creation
  • Maintaining operating model alignment
  • VUCA and the value cocreation map
  • Continual improvement
  • What Exam Do I Need To Get Certified?

    • ITIL 4 Specialist: Acquiring & Managing Cloud exam

    Course Details

    • cert cert-green
      Certification: YES
    • skill skill-green
      Skill Level: Intermediate
    • enroll enroll-green
      Enrolled: 2135
    • duration duration green
      Duration: 3 Days

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