The ITIL® 4 Specialist: Sustainability in Digital & IT covers how service organizations may deal with sustainability issues in regard to their digital and IT tactics, strategies, and operations, with a focus on the ITIL Service Value Chain and ITIL practices.
The training identifies core sustainability competencies and capabilities that service organizations need to cultivate and offers suggestions on how to empower teams to successfully address sustainability issues.
A multiple-choice exam with a closed book will be used to evaluate this program. Case study assignments will also be part of the "ITIL 4 Specialist: Sustainability in Digital & IT" module's evaluation procedure.
For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.
I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.
I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.
I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.