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ITIL 4 Specialist: Sustainability In Digital & IT Training

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The ITIL 4 Specialist: Sustainability in Digital & IT covers how service organizations may deal with sustainability issues in regard to their digital and IT tactics, strategies, and operations, with a focus on the ITIL Service Value Chain and ITIL practices.

  • Category : ITIL4

Course Price : $1785 Per Participant

Course Description

The ITIL 4 Specialist: Sustainability in Digital & IT covers how service organizations may deal with sustainability issues in regard to their digital and IT tactics, strategies, and operations, with a focus on the ITIL Service Value Chain and ITIL practices.

The training identifies core sustainability competencies and capabilities that service organizations need to cultivate and offers suggestions on how to empower teams to successfully address sustainability issues.

A multiple-choice exam with a closed book will be used to evaluate this program. Case study assignments will also be part of the "ITIL 4 Specialist: Sustainability in Digital & IT" module's evaluation procedure.

Microsoft Course Microsoft Course
500+

Courses

experience experience
20+

Years of Experience

learners learners
95K+

Global Learners

What you will learn

  • green-tick Understand the key concepts of sustainability
  • green-tick Understand the value, benefits, costs, and risks of sustainability
  • green-tick Understand how digital and information technology support sustainability
  • green-tick Know how to plan sustainability for an organization
  • green-tick Understand how organization sustainability is assessed, maintained, and improved

Who should attend this course?

  • IT/ Digital/ Service Strategists
  • Product/ Service Managers
  • Service Designers/ Architects
  • ITSM Managers and aspiring ITSM Managers
  • Existing ITIL qualification holders wishing to develop their knowledge
  • Managers of all levels involved in shaping direction and or developing a continually improving team

Schedules

GTR
  • calendar Apr 29, 2024
  • time 9:00 am - 5:00 pm EST
  • location online
  • calendar May 13, 2024
  • time 9:00 am - 5:00 pm EST
  • location online
  • calendar May 27, 2024
  • time 9:00 am - 5:00 pm EST
  • location online

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Curriculum

  • Key concepts of sustainability
  • Digital technology, IT services, and sustainability
  • Benefits of sustainability
  • Role and structure of the sustainability vision
  • Sustainability models, issues, and concepts
  • Digital sustainability
  • Materiality assessment
  • Understanding the context
  • External and internal assessment
  • SWOT Analysis
  • Audits
  • Defining sustainability objectives
  • Justifying sustainability objectives
  • Strategies of sustainability
  • Embedding sustainability into the service value system
  • Planning recommendations
  • Taking sustainable action
  • Sustainability in VUCA environments
  • Ongoing activities
  • Sustainability measurements
  • Sustainability reporting
  • Continuous orientation
  • Governance and audit
  • Communication
  • Collaboration
  • Innovation
  • Staying up to date
  • What Exam Do I Need To Get Certified?

    • ITIL Specialist Sustainability in Digital & IT exam

    Course Details

    • cert cert-green
      Certification: YES
    • skill skill-green
      Skill Level: Intermediate
    • enroll enroll-green
      Enrolled: 1948
    • duration duration green
      Duration: 3 Days

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