ITIL®4 Foundation Training

Category

ITIL

Rating
4.5
(4.5)
Price

$1995

Course Description

ITIL (Information Technology Infrastructure Library) Foundation training focuses on how professionals can enhance their ability to plan, select, and maintain IT services in a business setup. This technical course introduces professionals to the critical concepts, elements, and terminology present in ITIL. Professionals undertaking ITIL 4 Foundation Training get to learn about the four dimensions of service management, key concepts from DevOps, Lean, Agile, and all the other essential information required to a good understanding of the ITIL framework.

Microtek Learning's ITIL certified instructors ensure that the skills and techniques they are sharing do not cause a mismatch in the workplace. Since Quality is a critical pillar in any given economy, ITIL makes it easier for qualified professionals to serve clients. Within a short span, the training enables the students to acquire vast knowledge concerning ITIL concepts and vocabulary. This training's objective regarding what is to be undertaken; thus, the trainees gain much.

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Prerequisites for this training

  • There are no prerequisites for ITIL® 4 Foundation; therefore, anyone can attend.
  • It is recommended that participants have at least 1-2 years of experience in working for an IT-based company, but not mandatory

  • Reasons to choose Microtek Learning - ITIL® 4 Foundation Certification training

  • Widely-recognized ITIL® 4 Foundation certification training delivered with Expert Instructors
  • Get a fundamental understanding of globally-recognized ITSM standards
  • Move ahead in your career as an ITIL® 4 Certified Professional
  • Expert ITIL® trainers and exclusive resources from Axelos to clear your ITIL® 4 Foundation certification exam
  • Join with other IT professionals from across the globe and understand how ITIL® is being implemented in their respective organizations

  • Key Features

  • Instructor-led ITIL® 4 Foundation Certification Training
  • Get access to a free ITIL® 4 course preview to begin your preparation
  • Expert ITIL® 4 instructors across the globe
  • Accredited ITIL® 4 Foundation course material prepared by SMEs
  • Get key resources from Axelos
  • ITIL® 4 Foundation Sample papers provided
  • Industry-recognized Course Completion certificate provided
  • Take advantage of 1-to-1 Training
  • Training provided across 100+ locations globally

Who should attend this course?

Job roles include, but are not limited to:

  • IT Managers
  • IT Project Managers
  • Network Operators
  • IT Suppliers
  • Help Desk Managers
  • Incident Managers
  • System Analysts
  • System Administrators
  • Security Managers
  • IT Operations Manager
  • Database Administrators
  • IT Professionals who are part of ITSM improvement tasks
  • Anybody who wants to gain knowledge of the all-new ITIL® 4 best practices
  • Anybody who is looking to clear their ITIL® 4 Foundation certification exam

  • ITIL® 4 Foundation Exam Format


    Exam Name Exam Cost Exam Format Total Questions Passing Score Exam Duration Languages Testing Center
    ITIL® 4 Foundation USD 324 Multiple Choice 40 Questions 26 out of 40 60 Minutes Chinese, Dutch, English, French, Italian, Japanese, Polish, Spanish, Portuguese (Brazil) Peoplecert

Schedules


Feb 08, 2022
9:00 am - 5:30 pm EST
Online

Feb 22, 2022
9:00 am - 5:30 pm EST
Online

Mar 08, 2022
9:00 am - 5:30 pm EST
Online

Mar 22, 2022
9:00 am - 5:30 pm EST
Online

Apr 05, 2022
9:00 am - 5:30 pm EST
Online

Apr 19, 2022
9:00 am - 5:30 pm EST
Online

May 03, 2022
9:00 am - 5:30 pm EST
Online

May 24, 2022
9:00 am - 5:30 pm EST
Online
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What you will learn

  • An overview of ITIL® 4 guiding principles
  • Identifying opportunities to implement IT best practices using ITIL® 4 framework
  • ITIL® 4 terminology and concepts and use similar language with other IT teams
  • Service value system
  • Service value chain activities and how they interconnect with other processes
  • 4 new dimensions of Service Management
  • Understanding the importance of IT services and business integration
  • Continual Improvement and its benefits
  • How to clear your ITIL® 4 Foundation exam on the first attempt

With Microtek Learning, you’ll receive:

  • Certified Instructor-led training
  • Industry Best Trainers
  • Official Training Course Student Handbook
  • Pre and Post assessments/evaluations
  • Collaboration with classmates (not available for a self-paced course)
  • Real-world knowledge activities and scenarios
  • Exam scheduling support*
  • Learn and earn program*
  • Practice Tests
  • Knowledge acquisition and exam-oriented
  • Interactive online course.
  • Support from an approved expert
  • For Government and Private pricing*

* For more details call: +1-800-961-0337 or Email: info@microteklearning.com

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Our Clients

For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.

  • 300+ enterprise clients
  • 100,000+ professionals trained
  • Service 70 of the Fortune 100
  • 96% of our clients would recommend us
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Our Awards

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Curriculum

  • Course Overview
  • Course Learning Objectives
  • Course Structure
  • Introduction to IT Service Management in the Modern World
  • Structure and Benefits of ITIL® 4
  • Exam Details
  • Intent and Context
  • Value and Value Co-Creation
  • Value: Services, Products, and Resources
  • Service Relationships
  • Value: Outcomes, Costs and Risks
  • Identifying Guiding Principles
  • Topics Covered
  • The Seven Guiding Principles
  • Applying the Guiding Principles
  • The Four Dimensions
  • Organizations and People
  • Information and Technology
  • Partners and Suppliers
  • Value Streams and Processes
  • External Factors and the Pestle Mode
  • Overview of Service Value System
  • Overview of the Service Value Chain
  • Introduction to Continual Improvement
  • The Continual Improvement Model
  • Relationship between Continual Improvement and Guiding Principles
  • Purpose of ITIL® Practices
  • The Continual Improvement Practice
  • The Change Control Practice
  • The Incident Management Practice
  • The Problem Management Practice
  • The Service Request Management Practice
  • The Service Desk Practice
  • The Service Level Management Practice
  • FAQs

    Multiple choice examination questions; 40 questions; 26 marks required to pass out of total 40; and 60 minutes duration.

    ITIL V4 is introduced to keep you up with the latest trends in IT service operations. The community-driven ITIL V4 is powered by the essence of Agile, DevOps and Lean concepts in addition to the best ITIL management practices.

    ITIL V3 certification continues as a credible IT certification. The exams would be available until the further announcement by AXELOS. ITIL V3 certification is expected to be relevant until June 2020.

    ITIL v3 Foundation certification is going to be a widely acknowledged professional value even after its validity ends in 2020 (as expected). We recommend you to take up ITIL Foundation training course for a smooth transition to the latest ITIL techniques and features effective to address new areas in new ways.

    As being the leading accredited training partner of AXELOS, we at Microtek covers the widest scope of each topic. The thoroughly covered concepts of creating value with services include cost, value, organization, outcome, output, risk, utility and warranty.

    REVIEWS ON OUR POPULAR COURSES

    male

    I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.

    MARTIN

    TORONTO, CANADA

    • (5)
    male

    I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.

    Prince N.

    Texas

    • (5)
    male

    I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.

    Marsh George

    Texas

    • (5)
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    Course Details

    • Start Date: Feb 08, 2022
    • Duration: 2 Days
    • Skill Level: Foundation
    • Certification: Yes
    • Enrolled: 1642
    • Price: $1995
    • Course PDF: Click Here
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