ITIL (Information Technology Infrastructure Library) Foundation training focuses on how the professionals can enhance their ability to plan, select, and maintain IT services in a business set up. This technical course introduces professionals to the critical concepts, elements, and terminology present in ITIL. Professionals undertaking ITIL 4 Foundation Training get to learn about the four dimensions of service management, key concepts from DevOps, Lean, Agile, and all the other essential information required to a good understanding of the ITIL framework.
Microtek Learning's ITIL certified instructors ensure that the skills and techniques they are sharing do not cause a mismatch in the workplace. Since Quality is a critical pillar in any given economy, ITIL makes it easier for qualified professionals to serve clients. Within a short span, the training enables the students to acquire vast knowledge concerning ITIL concepts and vocabulary. This trainingâ€™s objective regarding what is to be undertaken; thus, the trainees gain much.
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This course is designed for professionals who wants to purse their career in information technology management or want to become certified ITIL 4 Expert. The target audience for this training are the companies planning to adopt ITIL 4 best practices. However, the secondary audience for this course are ITSM managers and team members who need in-depth knowledge of the ITIL framework.
I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT project Management and apply it to improve the value of product and services.
Marsh George (Texas)
The trainer was great, answered all my questions with well-thought out explanations, and i couldn't be more pleased with the outcome.
Bailey Anderson (Washington)