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ITIL®4 Foundation Training





Course Description

ITIL (Information Technology Infrastructure Library) Foundation training focuses on how the professionals can enhance their ability to plan, select, and maintain IT services in a business set up. This technical course introduces professionals to the critical concepts, elements, and terminology present in ITIL. Professionals undertaking ITIL 4 Foundation Training get to learn about the four dimensions of service management, key concepts from DevOps, Lean, Agile, and all the other essential information required to a good understanding of the ITIL framework.

Microtek Learning's ITIL certified instructors ensure that the skills and techniques they are sharing do not cause a mismatch in the workplace. Since Quality is a critical pillar in any given economy, ITIL makes it easier for qualified professionals to serve clients. Within a short span, the training enables the students to acquire vast knowledge concerning ITIL concepts and vocabulary. This training’s objective regarding what is to be undertaken; thus, the trainees gain much.

  • How to apply practices to enhance decisions in business.
  • How to optimize customer expectations.
  • IT enabled services and service lifecycle.
  • Learn about basic fundamentals of service management.
  • How to implement the newest practices to modernize constant improvement of process.
  • ITIL terminology, basic fundamental concepts and ITL V4 best practices.
Who Should Attend?

This course is designed for professionals who wants to purse their career in information technology management or want to become certified ITIL 4 Expert. The target audience for this training are the companies planning to adopt ITIL 4 best practices. However, the secondary audience for this course are ITSM managers and team members who need in-depth knowledge of the ITIL framework.

Related Training and Certification

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Course Details
  • Start Date: May 03, 2021
  • Duration: 3 Days
  • More Schedules: Click
  • Certification: YES
  • Enrolled: 1642
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