ITIL® 4 Specialist: Create, Deliver and Support Training

Course Description

Our IT solutions integrate various value streams and activities to create, deliver, and support IT-enabled products and services of the highest quality. To ensure that our clients receive the best possible results, we employ advanced techniques, methods, and technology.

Take your IT leadership skills to the next level with our ITIL 4 Integration course. This course is designed for people who already have the ITIL 4 foundation certificate and will teach you how to effortlessly integrate diverse value streams and activities to create, deliver, and support IT-enabled goods and services. You'll gain a comprehensive understanding of relevant practices, methods, and tools to help you excel in your role as an IT practitioner or support staff member. Our service provides you with an understanding of service performance, quality, and improvement methods. Our course is intended to give you a thorough understanding of the ITIL 4 best practice service value system, as outlined in the most recent 2019 guidelines.

Enroll in our course right away to get a voucher for the ITIL Specialist: Create, Deliver, and Support exam, which you can schedule through Peoplecert. Don't pass up this chance to increase your ITIL knowledge and proficiency.

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Prerequisites for this training

• ITIL® 4 Foundation




Related Certifications

The ITIL 4 Specialist: Create, Deliver, and Support exam is one of four modules that must be completed before receiving the ITIL 4 Managing Professional certification. This course prepares participants for that exam.

Who should attend this course?

• Those who are pursuing further education in service management
• Managers of ITSM and aspiring managers of ITSM
• ITSM experts who manage the operation of IT-enabled and digital goods and services as well as those in charge of end-to-end delivery

Schedules

What you will learn

• Learn how to create, deliver, and support services by planning and building a service value stream.
• Understand how relevant ITIL 4 practices contribute to SVS and value stream creation, delivery, and support.
• Understand how to design, deliver, and support services.
• Preparation for the ITIL 4 Create, Deliver, and Support exam.
• Learn about the role of governance, risk, and compliance, as well as how to incorporate the ideas and procedures into the service value system.
• Understand and apply the main ideas and methodologies of Organizational Change Management to organizational direction, planning, and improvement.
• Preparation for the ITIL 4 Foundation Exam.

What Exam Do I Need To Get Certified?

• ITIL 4 Specialist: Create, Deliver and Support Exam

With Microtek Learning, you’ll receive:

• Certified Instructor-led training
• Industry Best Trainers
• Official Training Course Student Handbook
• Pre and Post assessments/evaluations
• Collaboration with classmates (not available for a self-paced course)
• Real-world knowledge activities and scenarios
• Exam scheduling support*
• Learn and earn program*
• Practice Tests
• Knowledge acquisition and exam-oriented
• Interactive online course.
• Support from an approved expert
• For Government and Private pricing*

* For more details call: +1-800-961-0337 or Email: info@microteklearning.com

Our Clients

For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.

• 300+ enterprise clients
• 100,000+ professionals trained
• Service 70 of the Fortune 100
• 96% of our clients would recommend us

Our Awards

REVIEWS ON OUR POPULAR COURSES

I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.

MARTIN

TORONTO, CANADA

• (5)

I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.

Prince N.

Texas

• (5)

I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.

Marsh George

Texas

• (5)

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