ITIL
$1999
Per Participant
ITIL® 4 offers enterprises useful and adaptable guidelines to help them on their path toward digital transformation. It provides a comprehensive IT/digital operational model for the management and delivery of tech-enabled products and services and enables IT teams to continue having a substantial impact on the overall business strategy.
ITIL offers a framework for effective IT service management (ITSM) using tried-and-true best practices. A service's development, maintenance, and enhancement are all managed under ITIL. ITIL is always modified by the organizations that embrace it to meet their specific requirements.
ITIL4 Specialist Drive Stakeholder Value is intended for practitioners who are in charge of overseeing and integrating stakeholders, who concentrate on the customer journey and experience, and who are in charge of building connections with partners and suppliers.
This course covers important subjects including SLA design, managing multiple suppliers, communicating with others, managing relationships, CX and UX design, customer journey mapping, and more. Candidates will be given the resources they need to improve stakeholder satisfaction, which is essential for business success in the present cutthroat business environment.
Required
Recommended
You can become a successful ITSM practitioner with the help of the ITIL 4 DSV training. You'll learn the following useful skills:
On the ITIL 4 Specialist DSV exam, you'll be tested on these concepts:
Yes. Before enrolling in the ITIL 4 DSV course, you must successfully complete the ITIL 4 Foundation.
Microtek Learning will prepare you for various ITIL certifications that are relevant to your career, such as ITIL® 4 Managing Professional Transition and ITIL® 4 Strategic Leader.
The ITIL DSV course would be taught by ITIL-certified teachers with in-depth subject-matter expertise and over ten years of training experience.
A course completion badge will be given to you once you have finished the ITIL DSV training course offered by Microtek Learning. You can show employers and other organizations that you are an ITIL-skilled professional by putting this badge on your LinkedIn page. You must ace every ITIL specialist exam to earn ITIL certification.
For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.
I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.
Texas
I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.
Texas
I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.
MARTIN
TORONTO, CANADA