ITIL® 4 offers enterprises useful and adaptable guidelines to help them on their path toward digital transformation. It provides a comprehensive IT/digital operational model for the management and delivery of tech-enabled products and services and enables IT teams to continue having a substantial impact on the overall business strategy.
ITIL offers a framework for effective IT service management (ITSM) using tried-and-true best practices. A service's development, maintenance, and enhancement are all managed under ITIL. ITIL is always modified by the organizations that embrace it to meet their specific requirements.
This course evaluates how digital organizations and operating models perform in fast-paced situations. It will enable aspirational firms to function similarly to productive digitally native ones. In order to provide products and services as quickly as possible while maximizing value, the course emphasizes the use of working methodologies like Agile and Lean as well as technological methodologies and technologies like Cloud, Automation, and Automatic Testing.
The ITIL 4 Specialist High-Velocity IT course is designed for IT managers and professionals working on projects involving digital services or digital transformation in high-velocity environments or moving toward them.
a. Overview of the key ITIL 4 high-velocity terminology
b. Understand when the transformation to high velocity IT is desirable and feasible
c. Understand the five objectives associated with digital products - to achieve:
a. Understand how high velocity IT relates to:
a. Understand the following concepts:
b. Use the principles, models and concepts to contribute to:
a. Know how the service provider ensures valuable investments are achieved.
b. Know how to use the following practices to contribute to achieving valuable investments:
c. Know how the service provider ensures fast deployment is achieved
d. Know how to use the following practices to contribute to achieving fast deployment:
e. Software development and management
f. Know how the service provider ensures resilient operations are achieved
g. Know how to use the following practices to contribute to achieving resilient operations:
h. Know how the service provider ensures co-created value is achieved
i. Know how to use the following practices to contribute to achieving co-created value with the service consumer:
j. Know how the service provider ensures assured conformance is achieved
k. Know how to use the following practices to contribute to achieving assured conformance:
For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.
I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.
I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.
I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.