ITIL® 4 Strategist: Direct, Plan and Improve Training

Course Description

Learn the skills you need to build a "learning and improving" IT organization with a strong strategic direction!

The three-day advanced-level ITIL 4 Strategist course highlights the advantages that Agile and Lean working methods can provide for your firm. It includes useful, strategic techniques for organizing and implementing ongoing development with the required agility.

You can prepare for the ITIL 4 Strategic Leader and ITIL 4 Managing Professional (MP) certifications by taking the ITIL 4 Strategist: Direct, Plan, and Improve training. It is a mandatory component of both the Strategic Leader and Managing Professional courses and is a universal module and crossover exam.

Prerequisites for this training

Required

• ITIL®4 Foundation

Who should attend this course?

• The ITIL 4 Strategist Direct, Plan, and Improve course is designed for managers at all levels who are responsible for creating a team that is constantly getting better.

Schedules

What you will learn

• Understand the key concepts of direction, planning, improvement.
• Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context.
• Understand the role of GRC and know how to integrate the principles and methods into the service value system.
• Understand and know how to use the key principles and methods of continual improvement for all types of improvements.
• Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement.
• Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement.
• Understand and know how to direct, plan, and improve value streams and practices.

What Exam Do I Need To Get Certified?

• ITIL 4 Strategist: Direct, Plan and Improve Exam

With Microtek Learning, you’ll receive:

• Certified Instructor-led training
• Industry Best Trainers
• Official Training Course Student Handbook
• Pre and Post assessments/evaluations
• Collaboration with classmates (not available for a self-paced course)
• Real-world knowledge activities and scenarios
• Exam scheduling support*
• Learn and earn program*
• Practice Tests
• Knowledge acquisition and exam-oriented
• Interactive online course.
• Support from an approved expert
• For Government and Private pricing*

* For more details call: +1-800-961-0337 or Email: info@microteklearning.com

Our Clients

For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.

• 300+ enterprise clients
• 100,000+ professionals trained
• Service 70 of the Fortune 100
• 96% of our clients would recommend us

Our Awards

REVIEWS ON OUR POPULAR COURSES

I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.

MARTIN

TORONTO, CANADA

• (5)

I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.

Prince N.

Texas

• (5)

I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.

Marsh George

Texas

• (5)

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