With clearly outlined objectives, proper assistance on how to adapt and adopt the ITIL framework, ITIL Practitioner Training guarantees an individual a wide range of benefits after completing the training. Proper acquaintance with knowledge on how to practically undertake activities such as utilizing nine guiding principles enables the learner to be updated expertise wise. ITIL Practitioner Training provides you with in-depth information on all three areas that are crucial for improvement initiatives.
This technical training program contains intuitive assignments, directions, and agenda on how to make changes. The IT sector is filled with professionals who are not updated with the latest trends, getting trained in ITIL Practitioner Training is a value additive. It also enhances global recognition and gives your credibility an incredible boost. The business environment experiences change from time to time to keep up with the trends, it is mandatory to enhance your skills consistently.
The ITIL® Practitioner is a training course for professionals who wish to prosper with the next level qualification after completing the ITIL® Foundation and those who are equipped with the basics of IT Service Management. This training course is aimed at upskilling professionals who are employed in the following roles:
Project Director/Project Manager
Quality Assurance Manager
IT Director
Vice President
Process Owner
Quality Assurance Manager
IT Operations Manager
Change Manager
ITIL Practitioner Exam Format
Multiple choice examination questions
40 questions 28 marks required to pass (out of 40 available) - 70%
135 minutes’ duration
Open book. Candidates are permitted to use the official printed hard copy of the ITIL® Practitioner Guidance. The manual may be annotated and tabulated but no sticky notes and loose leaf papers containing additional notes will be allowed.
Examination Languages
The ITIL Practitioner examination are currently available in the following languages.
English
French
German
Japanese
Latin American Spanish
Schedules
GTR
Jun 09, 2022
9:00 am - 5:30 pm EST
Online
Jun 23, 2022
9:00 am - 5:30 pm EST
Online
Jul 07, 2022
9:00 am - 5:30 pm EST
Online
Jul 21, 2022
9:00 am - 5:30 pm EST
Online
Aug 04, 2022
9:00 am - 5:30 pm EST
Online
What you will learn
To understand service management concepts as important stimulators of CSI
To utilize ITSM guideline principles in real job scenarios
To analyze measurement and metrics to enable successful CSI implementation
To establish effective communication
To apply change management in organizations in support of CSI
To prepare for the ITIL® Practitioner certification exam
With Microtek Learning, you’ll receive:
Certified Instructor-led training
Industry Best Trainers
Official Training Course Student Handbook
Pre and Post assessments/evaluations
Collaboration with classmates (not available for a self-paced course)
Real-world knowledge activities and scenarios
Exam scheduling support*
Learn and earn program*
Practice Tests
Knowledge acquisition and exam-oriented
Interactive online course.
Support from an approved expert
For Government and Private pricing*
* For more details call: +1-800-961-0337 or Email: info@microteklearning.com
Our Clients
For many years, Microtek Learning has been helping organizations, leaders, and professionals to reach their maximum performance by addressing the challenges they are facing.
Nine ITIL principles you lean about during the ITIL Practitioner certification training are focus on value, design for experience, start where you are, work holistically, progress iteratively, observe directly, keep it simple, collaborate and be transparent.
It is a multiple choice examination comprising of 40 questions; each question is of 1 mark worth. Total duration of exam is 135 minutes. It is an Open book exam but only the official printed hard copy of the ITIL Practitioner Guidance is allowed.
The following are just the few to name out of many:
ITIL v3 Capability: Operational Support and Analysis Training
ITIL v3 Lifecycle: Service Transition Training
ITIL v3 Capability: Release, Control and Validation Training
ITIL v3 Lifecycle: Service Design Training etc.
REVIEWS ON OUR POPULAR COURSES
I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.
MARTIN
TORONTO, CANADA
(5)
I'm really impressed with the storytelling skills of the instructor. She makes the session exciting by keeping things simple and easy to understand.
Prince N.
Texas
(5)
I was recommended the ITIL 4 Foundation course by an IT professional who had completed the same course at Microtek Learning. The training gave me a thorough understanding of service management that I felt I could take back to my job as an IT Project Management and apply it to improve the value of products and services.
I was sceptical at first whether to enrol with Microtek Learning or not, however, I am glad that I did- I got everything that was promised (maybe more). The trainer was very patient and knowledgeable and with his effort and mine, I was able to clear the exam with ease! Keep up the good work everyone.
MARTIN
TORONTO, CANADA