This is a course that helps professionals deliver a better position to an organization. That implies; professionals will better position a business using Dynamics 365 field services.
The course also empowers Professionals with tools to identify, schedule, and manage a business's resources. By learning this career program, professionals will determine the key components in the field service implementation.
Professionals will define the product/ services that will be offered to customers. Professionals will also determine pricing in many scenarios.
On completing this course, professionals will find job roles as functional consultants in many reputed organizations. Professional will deliver field service solutions for large-scale customers.
This training helps you prepare for the "Exam MB-240: Microsoft Dynamics 365 Field Service".
This course is based on the objectives of the course version MB-240T00-A.
Live instructor-led interactive sessions with Microsoft Certified Trainers (MCT).
Access to Microsoft Official Courseware (MOC).
Real-time Virtual Lab Environment.
Experience 24*7 Learner Support.
Self-paced learning and flexible schedules.
Years of Experience
What you will learn
Determine which resources are required.
Determine which pricing options to use in specific scenarios.
Identify the key components involved in Field Service Implementations.
Define the products and services that will be delivered to customers.
Who should attend this course?
This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.
Microsoft Learning Partner
Microtek Learning is a Microsoft Certified Partner for Learning Solutions. This
class uses official Microsoft courseware and will be delivered by a Microsoft
Certified Trainer (MCT).
In this module, we will dive deeper into the options for customizing the scheduling of work orders based on unique business requirements.
Working with resource scheduling optimization
Defining optimization goals
Defining optimization scopes
Defining optimization profiles
Single resource scheduling
After completing this module you will be able to:
Define optimization for an organization
Schedule single resources
What Exam Do I Need To Get Certified?
About the Certifications
Build and demonstrate your MS Dynamics 365 expertise. Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate Certification is a role-based certification for Functional Consultants involved to configure Field Service apps, implement solutions that manage the field service lifecycle, & setup the Connected Field Service (IoT) solution.
This is an associate-level Dynamics 365 certification validates your expertise for planning and analysis, performing discovery, managing user experience design, data, and entities.
PL-200 (Power Platform Functional Consultant) & MB-240 (Microsoft Dynamics 365 Field Service) exams must be passed to earn the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification.
Step 1: Review the skills and knowledge required to certify.
Step 2: Recommended training for Microsoft Certified Dynamics 365 Field Service Functional Consultant Associate Certification:
Functional Consultants with access to features and functionalities of the enterprise licensed product.
MS Dynamics 365 Customer Engagement functional consultants with Field Service expertise.
Those responsible for implementing solutions managing resources that complete the field service lifecycle.
The ones preparing for MB-200 & MB-240 exams, Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate, Dynamics 365 Sales Functional Consultant Associate, and Dynamics 365 Customer Service Functional Consultant Associate certifications.
Configure field service applications
Manage work orders
Schedule and dispatch work orders
Manage the Field Service (Dynamics 365) mobile app
Manage inventory and purchasing
Implement assets and connected devices
Configure Microsoft Dataverse
Create apps by using Microsoft Power Apps
Create and manage Microsoft Power Automate
Implement Microsoft Power Virtual Agents chatbots
Integrate Microsoft Power Apps with other apps and services
Certification Latest Updates
Microsoft Recertification Update:
Previously, Microsoft role-based and specialty certifications were valid for two years.
Starting June 2021, certifications are valid for one year, but they can be renewed online for free at Microsoft Learn.
The renewal window begins six months before the cert expires. During this window, before the cert expires, you can take a free online assessment and get the cert extended by one additional year from the current expiration date.
Want the best of both worlds, old and new? Certifications earned before June 2021 will be valid for two years and eligible for the new renewal process.