Microtek Learning Logo

ONTAP Troubleshooting (CATSP) Training


The ONTAP Troubleshooting (CATSP) Training is a Partner-only course. Through this course, you will improve your expertise as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environs.

  • Category : NetApp

Course Price : $3600 Per Participant

Course Description

The ONTAP Troubleshooting (CATSP) Training is a Partner-only course. Through this course, you will improve your expertise as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environs.

This course at Microtek Learning specifically allows you to learn how to troubleshoot and debug the management component, scale-out networking, SAN protocols (iSCSI), and NAS protocols (NFS and SMB).

From active exercises, demonstrations, and lectures, you will learn how to cut off problems, view trace messages, view logs, verify configurations, and use event management system messages to troubleshoot.

It is a Partner Only Course so the normal audience counts Professional Services engineers, NetApp Technical Support engineers, and Support Services Certified partner engineers.

Working knowledge or hands-on experience of ONTAP software and SAN and NAS protocols is important while pursuing this specialized training course. 

Microsoft Course Microsoft Course


experience experience

Years of Experience

learners learners

Global Learners

What you will learn

  • green-tick Describing about diversified software components utilized in ONTAP architecture.
  • green-tick Summarizing the conclusions and verify health of a cluster.
  • green-tick Identifying error s covered in Management components.
  • green-tick Utilizing administration commands so as to verify the configuration of SMB, iSCI and NFS.
  • green-tick Utilizing methodologies so as to troubleshoot for SMB, iSCI and NFS to isolate and define errors.
  • green-tick Collecting data for supported cases.
  • green-tick Locating logs so as to manage networks, components, NFS, iSCI and SMB protocols.
  • green-tick Describing about the methodologies so as to rectify management components apps, protocols and networks.
  • green-tick Describing about the methods utilized to troubleshoot management component apps, protocols and networks.
  • green-tick Utilizing troubleshooting workflows in rectifying potential sources, clarifying errors and identifying failed symptoms.
  • green-tick Utilizing debugging commands, tools and logs for isolation, identification and rectifying complicated technical hindrances that evolve diversified core workings.



This course is part of the following Certifications:

  • NetApp Certified Support Engineer – ONTAP Specialist  (NCSE-OS)

Who should attend this course?

This training is intended for Support Services Certified partner engineers and NetApp Technical Support engineers. However, professional services engineers can also sign up for this training.


Oops! For this course, there are currently no public schedules available. Clicking on "Notify Me" will allow you to express your interest.

For dates, times, and location customization of this course, get in touch with us.

You can also speak with a learning consultant by calling 800-961-0337.


  • The management component
  • RDB Concepts: RDB units, RDB quorum, RDB master, epoch and epsilon
  • Configuration databases and replication databases
  • Root volume recovery
  • Job manager
  • RDB backup and recovery
  • Non-RDB user-space applications
  • Event management system, logs, traces and user-space core files
  • NetApp ONTAP networking overview
  • Networking-related management component application and databases
  • Networking evolution
  • Cluster Session Manager (CSM)
  • Tools to triage networking issues
  • Network component
  • SecD
  • Troubleshooting with vserver services
  • Network component troubleshooting
  • How NFS works in ONTAP software
  • NetApp ONTAP NFS authorization using export policies and UNIX permissions
  • Export-related caches
  • NFS troubleshooting
  • SAN architecture
  • Scalable SAN configuration
  • Scalable SAN functional components (SCSI)
  • Cluster Liveliness Activity Monitor (CLAM) quorum
  • LUN space accounting
  • Scalable SAN functional components (NVMe)
  • Scalable SAN troubleshooting
  • Course Details

    • enroll enroll-green
      Enrolled: 1348
    • duration duration green
      Duration: 4 Days

    Talk to Learning Advisor