By: Microtek Learning
Mar. 02, 2022
Last Updated On: May. 26, 2023
A CRM - Customer Relation Management is a software tool that helps businesses deliver a seamless & unified customer experience by giving sales data and customer interactions. It is valuable for boosting sales, effective organizational management, data accessibility, building customer relationships, and collaboration.
Microsoft Dynamics 365 CRM supports organizations with digital transformation to succeed in the competitive marketplace, which is growing due to the expansion of customer-centric businesses. According to industry sources, CRM software is used by 91% of organizations with more than 10 employees.
Microsoft Dynamics 365 CRM is a SaaS application with AI technologies that assist organizations in delivering actionable and accurate insights. It has over 40,000 users worldwide due to its industry-leading technology, comprehensive all-in-one suite of vital apps, out-of-the-box integration support for Microsoft 365 applications, reliability, and scalability.
Microsoft Dynamics 365 CRM lets businesses make data-driven decisions and allows automation of multiple tasks via analytics modules and built-in AI, increasing overall organizational efficiency.
Below are some applications that cater to business requirements are:
Microsoft Dynamics 365 CRM has a user-friendly interface, and even a non-technical background person can learn it. However, it offers various features and functionalities; learning everything takes time.
Begin by studying Microsoft study materials and modules to grasp Microsoft Dynamics 365 CRM. Start with the 'Introduction to Microsoft Dynamics 365' module to learn about the various applications, their business value, and how they contribute to digital transformation through artificial intelligence and mixed reality.
To start a Dynamics 365 developer or consultant career, you can enroll in any Dynamics 365 training course and earn Dynamics 365 certification.
Microsoft Dynamics 365 CRM doesn't have any requirements.
If you accomplish this certification test, you could be able to get ACE college credit. To know more - ACE college credit.
The target audience for Microsoft Dynamics 365 CRM certification is:
The certification is valid for 1 year and costs US$ 99. Within the first six months, you can renew it free at Microsoft Learn. After gaining some experience and completing the basic level certification, you can pursue advanced-level certificates.
The associate certifications are US$ 165 each and are valid for a year.
There are many different certificates available, and it can be challenging to figure out which one is best for us. We'll help you through the steps so you can be confident that you're making the finest choice possible. So, the Microsoft Dynamics 365 Fundamentals Certification is ideal for you if you want to:
It's excellent for tech-savvy people who have a basic understanding of business functions, including sales, marketing, and services.
This exam covers Dynamics 365 apps' customer engagement features and capabilities. Candidates must be familiar with customer interaction ideas, company processes, and basic computer skills in order to pass this test.
Dynamics 365 Marketing, customer support, sales, field service, and shared features are some of the skills assessed by this exam.
English, Korean, Japanese, Spanish, French, Portuguese, Chinese, Russian, Italian, Arabic, and German are the languages in which the MB-910 exam is available.
This certification exam costs $99 and has no expiration date.
When it comes to certification training, there are several options available. The traditional way is on the Microsoft website or other websites that offer certification training.
You will be given two options when you sign up for the Azure certification training on the Microsoft website.
The first option is to enroll in the self-paced learning course and acquire all of your materials from the Microsoft website.
The second option is to take instructor-led training classes to help you along your certification path. These training courses have a well-planned syllabus and a flexible schedule, making it easier for you to study. So, let's say the second approach appears to be the easy one. In that scenario, Microtek Learning offers the MB-910T00: Microsoft Dynamics 365 Fundamentals (CRM) Course, which will provide you with all the necessary information to pass the certification exam.
Microtek Learning is the go-to resource for a variety of exams and certifications. They have highly qualified and certified instructors who will assist you with any challenges you may have while studying for your certifications.
We always provide you with exclusive tools that will significantly assist you in passing your examinations in one sitting. So, if you're looking for a simple learning path, trust Microtek Learning for all your learning and career-improving requirements.
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